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pipuhhh

macrumors newbie
Original poster
Jul 24, 2016
2
0
hi, my first post here, i need help cause when i click in my backup of ios 9, it goes to another screen with another apple id, and i can't continue, i don't understand why it's doing this, it's showing me a fake profile that isn't mine, what could it be? i attached the files down here.

Sorry for the english, and i didn't find another posts around here about this.
 

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Phil A.

Moderator emeritus
Apr 2, 2006
5,800
3,100
Shropshire, UK
Have you ever downloaded anything from "unusual" sources? That second window is asking for the password for items in the backup that were purchased with that ID so they can be re-downloaded from the store.

You can select "Ignorar este passo" and it will continue but not re-download those items that are associated with that Apple ID
 

pipuhhh

macrumors newbie
Original poster
Jul 24, 2016
2
0
strange i've just installed ios 10 and i want tu turn back to ios 9.3.3 because of the jailbreak, i don't know but i will ignore and try to put it to work, i need my backup

thanks for the quick response.
 
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