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hamiltonDSi

macrumors 68000
Original poster
Jul 29, 2012
1,612
284
Romania
Hey y'all

When I connect my Xs Max / 8 Plus / iPad (all on iOS 13) the sync auto starts but it doesn't sync anything and it goes on forever. And, if i ckeck a setting like 'sync iphone over wi-fi' or if I check a music playlist or photo album to add on my devices, the 'apply' button becomes inactive (greyed out) and I can't apply my settings nor sync my new content. I'm stuck.

wtf ?

I restarted all of my devices, relaunched the finder. Dunno what to do next.
This is a clean install of Catalina !!
At first i upgraded normally via the app store and i thought that smth broke and thats why it doesn't work so I decided to do a clean install, and the problem is not fixed.

Is it working for you ?

Also, i have over 120GB free space on my Xs Max and 8 Plus but the Finder says the storage is full.
 

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jonahlee

macrumors member
Jun 3, 2005
31
17
Yea, am having the same problem. As soon as I make a change the apply become greyed out. And the sync takes forever!
 

jonahlee

macrumors member
Jun 3, 2005
31
17
OK I figured out a solution to this issue, go to your Users/User/Library/Prefrences/ folder and remove the com.apple.syncserver.plist and com apple.finder.plist it is probably just one of these, but I did both and my buttons were no longer grayed out.
 
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