Can't turn extensions on in Safari on MacOS 10.15.3

[mrochester]

Hello.

All of a sudden I cannot turn on any Safari extensions. I click the check box to turn an extension on but it does nothing. This happens to all extensions (1blocker, 1password etc).

I've tried removing an reinstalling 1blocker to no avail.

Does anyone know how to fix this? I've restarted my Mac.

Many thanks.

M.

 

[carlylemiii]

Hello.

All of a sudden I cannot turn on any Safari extensions. I click the check box to turn an extension on but it does nothing. This happens to all extensions (1blocker, 1password etc).

I've tried removing an reinstalling 1blocker to no avail.

Does anyone know how to fix this? I've restarted my Mac.

Many thanks.

M.

Hey mrochester. I work for 1Password, and we're actively battling this glitch with a number of users. Since it's not specific to 1Password, it's proving hard to find a solution, but one of my colleagues and I might have found one — can you go to Safari > Preferences > Extensions, then navigate to a different pane (e.g., Advanced), and then back to Extensions? With any luck, your checkboxes might be enable-able now. Please let me know. 🙂

 

[rbyster]

I have the same problem and the above solution did not work unfortunately.

I might add too though that I am using an unsupported Mac. I do not know if this somehow affects the issue.

 

[rbyster]

Does anybody know if this is solved in the latest beta?

 

[rbyster]

Does anybody know if this is solved in 10.15.4?

 

[ragee54]

I tried carlylemiii suggestion. But it didn't work for me. Whatever is on is on and whatever is off is off.

 

[Leonardo Portalesi]

I just did it. Ive tried Forzing closure of Safari, quoting all the way 1password and in the middle I activated on and off the 1password extension helper within 1password preferences.

 

[JAbu]

So I finally was able to turn off and turn on extensions in Safari. I read on another web site, that a user simply moved (jiggled) the extension screen and it recognized the enable/disable checkbox. So I tried it on all my extensions and it has worked perfectly, go figure. In the latest 1Password update to 7.5, it does not work yet it works on all other extensions.

 

[mworts]

I can't believe it! This works. What a strange solution. Thanks!

So I finally was able to turn off and turn on extensions in Safari. I read on another web site, that a user simply moved (jiggled) the extension screen and it recognized the enable/disable checkbox. So I tried it on all my extensions and it has worked perfectly, go figure. In the latest 1Password update to 7.5, it does not work yet it works on all other extensions.

 

[lc96]

I'm so glad I thought to look here. Happy user of 1password on every device but was trying to add to my new MBA and can't tell you how many times I installed/uninstalled, etc. That extension box wouldn't be checked until I "agitated la ventana" as Jabu said. First time I've every had to wiggle a window to make software work.

 

[Ex2bot]

I can't believe it! This works. What a strange solution. Thanks!

Worked for us, too. Bizarre!!!

 

[JAbu]

The more that I evaluate this issue, it appears related to 1Password although a recent update to Stop the Madness seems to acknowledge an issue related to this problem. Tow of us individually replicated the seeming 1Password connection.

 

[1jak0]

Sadly I've got that bug too, and the solutions listing above don't help

 

[Taz Mangus]

What worked for me was to delete the extension, reset PRAM and then add the extension back in.

 

[ABuVA]

According to Jeff Johnson, In Safari framework -[ExtensionsPreferencesOld canEnableExtensions] is returning NO. It's checking some kind of view occlusion. It is tied to SwiftUI. Several have reported this to Apple and all that Apple asks is to send them a Sysdiagnose. So I finally was able to turn off and turn on extensions in Safari. I read on another web site, that a user simply moved (jiggled) the extension screen and it recognized the enable/disable checkbox. So I tried it on all my extensions and it has worked perfectly, go figure. In the latest 1Password update to 7.5, it does not work yet it works on all other extensions.

 

[jorisw_]

The "Window is occluded" message I saw in the Console, when trying to enable an extension, led me to close any apps that use overlays on screen, such as software brightness apps (QuickShade, Nocturnal), night mode type apps (Flux, Nocturnal), rounded corner adder apps (Displaperture).

Quitting / killing those apps (or not starting them) had resolved the issue for me, and allowed me to enable Safari Extensions again.

 

[lc96]

I had just started using a new MBA when this happened, no other software installed. I’m just glad the jiggle window worked.

 

[jose luis diaz]

[QUOTE = "jorisw_, publicación: 28648207, miembro: 1195137"]
El mensaje "La ventana está ocluida" que vi en la Consola, al intentar habilitar una extensión, me llevó a cerrar cualquier aplicación que use superposiciones en la pantalla, como las aplicaciones de brillo de software (QuickShade, Nocturnal), aplicaciones de tipo de modo nocturno (Flux, Nocturnal), aplicaciones de sumador de esquina redondeada (Displayperture).

Salir / eliminar esas aplicaciones (o no iniciarlas) había resuelto el problema por mí y me permitió habilitar Safari Extensions nuevamente.
[/CITAR]

jorisw
hice lo que comentaste, pero no me funciono, alguna otra ayuda, porque sigo sin poder activar alguna extension en safari en OS-catalina... muchas gracias

 

[Taz Mangus]

jorisw
I did what you said, but it didn't work for me, some other help, because I still can't activate some extension in safari in OS-catalina... Thanks a lot

Have you tried what I suggested in post #14?

 

[jose luis diaz]

si ya lo hice, elimine las extensiones, restableci la PRAM, instale las extensiones y ahora ya no puedo activar ninguna extension... igual moví la ventana de extensiones de preferencia safari, y nada... así que ahora solo tengo safari sin usar extensiones..... en fin.... ojalá puedan ayudarme...

 

[Taz Mangus]

if i have already done it, remove the extensions, reset the PRAM, install the extensions and now i can't activateany extension...same as i moved the safari preference extensions window, and nothing... so now i only have safari without using extensions..Anyway......hopefully you can help me...

Could you please post your response in English. Try creating a new user account, login to the new user account and see if the extensions work in Safari.

 

[jose luis diaz]

Could you please post your response in English. Try creating a new user account, login to the new user account and see if the extensions work in Safari.

Register another user and the option selection box in mac catalina safari preferences is still disabled.

 

[Taz Mangus]

Register another user and the option selection box in mac catalina safari preferences is still disabled.

Boot into Recovery Mode (Command (⌘)-R), download and install the latest Catalina version. See if that helps. Do you have any ant-virus software installed on your Mac?

How to reinstall macOS - Apple Support

You can use macOS Recovery, your computer's built-in recovery system, to reinstall the Mac operating system. Reinstalling macOS doesn't remove your personal data.

support.apple.com

 

[jose luis diaz]

Boot into Recovery Mode (Command (⌘)-R), download and install the latest Catalina version. See if that helps. Do you have any ant-virus software installed on your Mac?

How to reinstall macOS - Apple Support

You can use macOS Recovery, your computer's built-in recovery system, to reinstall the Mac operating system. Reinstalling macOS doesn't remove your personal data.

support.apple.com

No, I do not have any antivirus software on the mac, but to reinstall the OS, I hope it will be resolved, because when installing the OS from 10.15.0 I have the problem of the selection box of extensions in safari, today I have installing 10.15.5 and follow the problem.

 

[Taz Mangus]

No, I do not have any antivirus software on the mac, but to reinstall the OS, I hope it will be resolved, because when installing the OS from 10.15.0 I have the problem of the selection box of extensions in safari, today I have installing 10.15.5 and follow the problem.

The only other thing I can suggest is maybe doing a erase and install of Catalina and migrate your user data from backup.