I have iPad 4 which I want to restore. At first i tried to restore in windows with latest iTunes and i am getting error: iPhone could not be restored unknown error -(1)
Then I tried to restore on Macbook pro computer with OS X El Capitan and latest itunes and I am getting error
The "iPad" could not be restored. An unknown error occurred (50)
Both times in windows and mac I tried to restore my iPad with recovery mode and DFU mode and it always gets stuck around 60% in progress while doing "Restoring iPad firmware"
EDIT 24.01.2016:
I have tried different computers, usb port, usb cables with no results
From windows computer I get this information from log
Then I tried to restore on Macbook pro computer with OS X El Capitan and latest itunes and I am getting error
The "iPad" could not be restored. An unknown error occurred (50)
Both times in windows and mac I tried to restore my iPad with recovery mode and DFU mode and it always gets stuck around 60% in progress while doing "Restoring iPad firmware"
EDIT 24.01.2016:
I have tried different computers, usb port, usb cables with no results
From windows computer I get this information from log
[23:33:33.0126] update_baseband: querying baseband info
[23:33:33.0126] bbupdater: BEGIN: Querying info at stage first
[23:33:33.0126] bbupdater: BEGIN: Preparing first stage
[23:33:33.0126] bbupdater: Requested boot mode: kBBUBootModeNone
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 5...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 4...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 3...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 2...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 1...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 0...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: END(kBBUReturnFailCreateTransportFirst): Preparing first stage
[23:33:33.0126] bbupdater: END(kBBUReturnFailCreateTransportFirst): Querying info at stage first
[23:33:33.0126] send_bbupdate_status: sending baseband update status to host
[23:33:33.0126] update_baseband: calling CFNotificationCenterRemoveEveryObserver
[23:33:33.0126] update_baseband: bbupdater error: The operation couldn\U2019t be completed. (BBUpdater error 50 - Failed creating a communication transport to baseband.)
[23:33:33.0126] Update[Baseband] error - The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed querying baseband info)
[23:33:33.0126] Update[Baseband] failed - 0 retries remaining...
[23:33:33.0126] 0: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
[23:33:33.0126] 1: BBUpdater/32: Failed creating a communication transport to baseband.
[23:33:33.0126] unable to convert ramrod error 1004
[23:33:33.0126]
[23:33:33.0126] ==== end of device restore output ====
[23:33:33.0127] AMRAuthInstallDeletePersonalizedBundle
[23:33:33.0322] <Restore Device 0000000057FEC800>: Restore failed (result = -1)
[23:33:33.0339] AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[23:33:33.0339] Finished RestoreOS Restore Phase: Failed
[23:33:33.0450] Restore completed, status:-1
[23:33:33.0450] Failure Description:
[23:33:33.0450] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[23:33:33.0450] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[23:33:33.0450] Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[23:33:33.0450] Depth:3 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[23:33:33.0450] Depth:4 Error:The operation couldn’t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed querying baseband info)
[23:33:33.0450] Depth:5 Error:The operation couldn’t be completed. (BBUpdater error 50 - Failed creating a communication transport to baseband.)
[23:33:33.0126] bbupdater: BEGIN: Querying info at stage first
[23:33:33.0126] bbupdater: BEGIN: Preparing first stage
[23:33:33.0126] bbupdater: Requested boot mode: kBBUBootModeNone
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 5...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 4...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 3...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 2...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 1...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: powercycling modem
[23:33:33.0126] bbupdater: Creating transport, attempts remaining 0...bbupdater: FAILED(kBBUReturnIOError)
[23:33:33.0126] bbupdater: END(kBBUReturnFailCreateTransportFirst): Preparing first stage
[23:33:33.0126] bbupdater: END(kBBUReturnFailCreateTransportFirst): Querying info at stage first
[23:33:33.0126] send_bbupdate_status: sending baseband update status to host
[23:33:33.0126] update_baseband: calling CFNotificationCenterRemoveEveryObserver
[23:33:33.0126] update_baseband: bbupdater error: The operation couldn\U2019t be completed. (BBUpdater error 50 - Failed creating a communication transport to baseband.)
[23:33:33.0126] Update[Baseband] error - The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed querying baseband info)
[23:33:33.0126] Update[Baseband] failed - 0 retries remaining...
[23:33:33.0126] 0: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
[23:33:33.0126] 1: BBUpdater/32: Failed creating a communication transport to baseband.
[23:33:33.0126] unable to convert ramrod error 1004
[23:33:33.0126]
[23:33:33.0126] ==== end of device restore output ====
[23:33:33.0127] AMRAuthInstallDeletePersonalizedBundle
[23:33:33.0322] <Restore Device 0000000057FEC800>: Restore failed (result = -1)
[23:33:33.0339] AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[23:33:33.0339] Finished RestoreOS Restore Phase: Failed
[23:33:33.0450] Restore completed, status:-1
[23:33:33.0450] Failure Description:
[23:33:33.0450] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[23:33:33.0450] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[23:33:33.0450] Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[23:33:33.0450] Depth:3 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[23:33:33.0450] Depth:4 Error:The operation couldn’t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed querying baseband info)
[23:33:33.0450] Depth:5 Error:The operation couldn’t be completed. (BBUpdater error 50 - Failed creating a communication transport to baseband.)
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