Car Play Issues

[SMG_77]

Trying to use car play with iphone16 pro but having issues. Car play connects but no green phone symbol so unable to make calls

Have a Kia Sportage 2021 and car play is wired

Have connected an iPhone14 using cable and the green phone symbol is part of the car play home screen

Same cable but connecting with iPhone 16 pro and the phone symbol does not show on Home Screen and can’t add it

So unable to utilise phone calls with car play

Any suggestions

Cars firmware is up to date and bit phones on latest iOS

 

[bransoj]

Its definitely not hiding away on a second page of the home screen is it? Failing that you could try forgetting the connection to the car and then next time you plug it in it will set it all up from scratch again. If you go to Settings > General > CarPlay and then there is the list of cars. Go into the relevant one and choose "Forget This Car".

 

[SMG_77]

No not on 2nd or other pages

Have also done forget connection vis
Settings > General > CarPlay

Also in the CarPlay setting on phone can customise apps but phone icon not listed there and add new apps greyed out

 

[hig561]

Any app that is set up to launch with Face ID will not be visible in CarPlay

 

[SMG_77]

That was the problem

It was set to launch with face Id

So simple but now resolved

Thanks for all the comments