CD won't eject --- HELP?!!!

[reublue]

Okay, i am really frustrated becuase I am in finals and I took my ibookG4 to the Apple store yesterday to get help ejecting a cd rom that was stuck in the optical drive. It turns out it was a software problem and the "genius" fixed it and we tested it by putting in a new cd and seeing if it would show up on the desktop and eject. It did. So, now that it it working again, i popped in a new cd and the same problem is happening.

I tried doing open firmware and eject cd during the restart ... but it won't let me...yet it worked yesterday at apple.

can anyone help me????

 

[mad jew]

Start by resetting your PRAM and failing that, reset the PMU. At a guess, the Genius would have done the latter yesterday but I could be wrong.

 

[CanadaRAM]

Did you try holding down the Mouse button throughout a restart?

My former iBook had the CD-tray somewhat cockeyed, so the door touched the body - the edge of the 'bezel', and it had to be gently coaxed with a fingernail to overcome the friction and open.

 

[reublue]

i tried resetting the PRAM ... nothing happened. I tried holding down the mouse while i restarted, etc etc.

??

 

[hyperpasta]

I tried holding down the mouse while i restarted, etc etc.

??

Restart won't work. You have to SHUT DOWN and start up again. Try it a couple times, holding down the mouse button before pressing the power button (and continuing until the CD comes out) and starting to hold it immedietly after, I can't remember which works.

 

[reublue]

i tried that ... but the main problem is that it is a software problem. the computer won't even recognize that it even has an optical drive ... so not only is the cd not being read, it doesn't exist!!!

 

[mad jew]

How about the PMU reset then? Did that fail too?

 

[reublue]

if i reset the pmu will all of my settings, etc be lost? would that include all software ... sorry, i am a bit clueless when it comes to the inner workings of the mac. i can follow directions well, but when left to my own devices ... who knows what will happen?

 

[mad jew]

You might just momentarily lose your system clock time until it re-syncs with the internet (assuming it does).

 

[jane doe]

Try the following:

1) boot to open firmware (restart and hold Apple Option O F) All four on startup.

2) type: reset-all (no spaces) <return>
the computer will now restart - try ejecting your disk now.

If not:
boot back to open firmware and type: eject cd <return>
If the CD does not eject or it tells you the device is not responding then the drive needs replacing.