Hello everyone,
I've noticed something unusual with my call recordings and thought I'd check in to see if anyone else is experiencing the same issue or knows more about it.
All my call recordings used to display the caller's phone number in the transcript, showing something like +555-555-5555. However, after a certain date, I've observed that it just says "Participant" instead of showing the actual phone number.
Has anyone else encountered this change? Is there a setting I might have accidentally altered, or could this be a result of an update? Any insights on how to revert it back to showing the phone number would be greatly appreciated!
Thanks in advance
.
I've noticed something unusual with my call recordings and thought I'd check in to see if anyone else is experiencing the same issue or knows more about it.
All my call recordings used to display the caller's phone number in the transcript, showing something like +555-555-5555. However, after a certain date, I've observed that it just says "Participant" instead of showing the actual phone number.
Has anyone else encountered this change? Is there a setting I might have accidentally altered, or could this be a result of an update? Any insights on how to revert it back to showing the phone number would be greatly appreciated!
Thanks in advance
.