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Pagemakers

macrumors 68030
Original poster
Mar 28, 2008
2,935
1,214
Manchester UK
I have a UK trade in set-up on my new iphone 14 Pro Max due to be delivered on the 16th.

I’ve had a better offer from a private purchaser.

How do I change my mind about trading in?
 
Correct. Just activate new phone. Sale your phone. Call citizen to pay off difference. Keep the difference. Or pocket full amount and continue paying off the monthly payment on that.
 
I’m in the UK so it’s Barclays.

I am trading in my phone again a new one on interest free credit. They have taken £435 off for my trade in. I guess I either just don’t send the phone in and they will charge my credit cards £435 or I contact “somebody” to pay the £435.

No AppleCare.
 
There seems to be an agreement which you are reneging on so I wouldn’t be surprised if you ran into trouble. I have no experience in cancelling a trade in but I hope they would just ask you to pay the difference. Is there an Apple sales assistant you could call to clarify the matter?
 
Oh wait this isn't under IUP? Then you might want to call and find out. They will go after you for balance. Regardless you will be positive. So does it really matter?
 
It’s a part-exchange I’m doing. Obviously I’m happy to pay the part-exchange sum.

I’m just not sure the best way.

  1. Do I just not return my phone for PX and in that case they will automatically charge my card.
  2. Do I call ‘somebody’ and make the payment.
  3. Some other process?
Apple’s FAQ does not mention “what happens if you change your mind about PX”
 
It’s a part-exchange I’m doing. Obviously I’m happy to pay the part-exchange sum.

I’m just not sure the best way.

  1. Do I just not return my phone for PX and in that case they will automatically charge my card.
  2. Do I call ‘somebody’ and make the payment.
  3. Some other process?
Apple’s FAQ does not mention “what happens if you change your mind about PX”
I would personally go through with the trade in unless the amount I am getting is substantially more than Apple’s offer for my older phone.

Whatever you do, do not open your iPhone 14 PM until you have been given the green light by Apple or Barclays to pay the difference.
 
I have 2 phones. Max Pro 256Gb. Apple offering £435 on each. Got £575 each on eBay after fees So it’s worth not trading in.

When you do the finance you have to give a card and they use that for payment if you do not send your PX in within 14 days. I just don’t want there to be any adverse issues by doing this. After all they are still being paid in full.
 
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It is no issue. I always do the trade in option and about half of the time I end up not going through with it. It all depends on the current market for the used model.
Thanks. So you just don’t return it and they charge your card after 14 days?
 
Yes, basically just like they have listed in the policy you posted a few spots up. You are essentially rejecting their trade in value so they will change your card the trade in value then.
 
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Yes, basically just like they have listed in the policy you posted a few spots up. You are essentially rejecting their trade in value so they will change your card the trade in value then.
Am I missing something? I thought Apple trade-in worked as per: you pay full price for the thing; then you send your old device back - and once they agree it's in the same shape as you said it was, they'll refund that amount (or an agreed lower amount) to you at a later date. So - if you just don't send your old device in, Apple simply has to do nothing - as they've already got the full retail price off you...
 
There seems to be an agreement which you are reneging on so I wouldn’t be surprised if you ran into trouble. I have no experience in cancelling a trade in but I hope they would just ask you to pay the difference. Is there an Apple sales assistant you could call to clarify the matter?
you clearly haven't done a trade in with apple.

you have a certain window to mail in the device in the agreement. if you don't you don't get the trade in value. quite simple
 
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you clearly haven't done a trade in with apple.
It says that in my post. I haven’t traded anything in and always purchase my phones outright so have no experience. Glad the matter is resolved and the OP can sit back and sell his phones elsewhere.
 
Yea. They offer you a price and take that price off the finance order value. If your phone is worth less due to damage etc and you agree they charge your card the difference. If you don’t send the phone in at all they charge the full PX value after 14 days.
 
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Yea. They offer you a price and take that price off the finance order value. If your phone is worth less due to damage etc and you agree they charge your card the difference. If you don’t send the phone in at all they charge the full PX value after 14 days.
do note that at the time you order, they offer you a price but they will not honor that offered price if apple drops trade in values between order and receipt of new phone

this happened to me and apple told me to go pound sand despite having a trade in offer that was no longer valid
 
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