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swandy

macrumors 6502a
Original poster
Oct 27, 2012
991
323
I have Apple Music on my iMac, iPhone 12, iPad mini 6 and two Apple TVs. When I make changes to the iMac library (generally changes to the data - genre, album artist, etc. that you can't make on iOS devices - the changes aren't reflected on the iOS devices nor if I log into Apple Music through Safari. The ability to do this was working most of the time before Monterey. Then it would work for a day or two and then stop. Then work again and then stop again. Now it seems like it never works.
And if I click on "Update Music Library" on my iMac, the library on the iMac reverts to before I made the changes because that is what is apparently in the Cloud.
I have Sync turned on on all the devices and the iMac. Anything else I can try?
 

mike.moore

macrumors newbie
May 26, 2009
16
0
I am having similar issues. Updates within Apple Music in Monterey 12.3 on my 14 inch MacBook Pro are not syncing. I also have been searching everywhere for solutions and have tried a few that have not worked. The solutions I've tried:

  1. Rebooting
  2. Disabling Sync Library, Rebooting, and re-enabling
  3. Creating a new Music Library
  4. Deleting preferences/cache files
  5. Reinstalling Monterey from Recovery Mode
  6. Creating fresh playlists and copying songs into them
This is really a mess that Apple needs to acknowledge and fix. Its main cloud service is not working on Mac. Come on. I see this happening on all of the forums including this one, Apple, and others.
 

swandy

macrumors 6502a
Original poster
Oct 27, 2012
991
323
I read in another thread (from the official Apple Music forums) that someone had talked to the Apple tech people and he was told to turn off syncing in the Music app, close the app, restart the Mac and then turn Syncing back on. And it seems to be working so far. But since the re-syncing is done by what is in the Cloud library, it did revert back the few changes I had made recently in album info. But when I re-did my changes to the album info (Genre, Album Artist, etc.) the changes were immediately shown on my iOS devices. So hopefully there this will stop it from happening again - but based on my past experiences I would be very surprised if the issue doesn't pop up again as the recent macOS update only mentioned fixing the issue with the music app not showing it playing Spatial Audio through AirPods Pro - which was corrected. We shall see.
 

mike.moore

macrumors newbie
May 26, 2009
16
0
Solution for me: in the Mac Music app, go to the Account tab, sign out, then sign back in.

I tried just about every other solution and then tried this while on the phone with a Senior Advisor from Apple and it worked. Note: don’t just sign out or turn off “Sync Library.” Those didn’t work. Going to that specific menu item and then logging back in worked. Syncing is happening as expected again.

Other things I tried first:

-cycle the “Sync Library” settinf
-reinstall Monterey
-create a new user account
-recreate playlists

Hope this helps someone.
 

Icaras

macrumors 603
Mar 18, 2008
6,344
3,394
I just wanted to chime in here and say I have also been experiencing the same issue with Music on Monterey for the last several updates and so incredibly annoying.

I've been on the beta since the beginning and have been submitting this bug with each release. Hoping the madness ends soon.
 
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