I've had the same Charter email address for 10+ years and also have had this iPhone 13 Pro for several years with Charter email working. I noticed a few weeks ago that Charter will not send email when on cellular data yet I can get mail just fine on cellular...they just sit in the Outbox until I get home on my Charter wifi. It appears, also, that Charter email will ONLY send when on a Charter wifi...so public places that are not using Charter as their ISP fail to send. I believe it worked fine up until recently, however, I cannot be 100% sure because I really don't send that many emails a)from my iPhone and b)when I'm not at home. During this time I assumed that maybe Charter didn't want users sending email unless on the Charter network for some kind of anti-spam/security belief. But after more thought that doesn't sound right AND there would be some mention of it on the Charter website or Google.
I have googled extensively and cannot find anyone reporting this exact problem. I refuse to call Charter because they are clueless. I've checked their website at https://www.spectrum.net/support/internet/spectrum-email-server-settings and all is correct. Additionally, I have not changed any email settings on my iPhone since setting it up when I bought the iPhone a few years ago.
My SMTP settings are:
Host name: mobile.charter.net
User name: <my email address@charter.net>
Password: <my password>
Use SSL: Enabled
Authentication: Password
Server Port: 587
iOS is 17.3.1 and I believe I updated to that a few months ago. I guess the iOS flavor could have something to do with this or it could simply be a coincidence.
Any ideas?
Thanks!
I have googled extensively and cannot find anyone reporting this exact problem. I refuse to call Charter because they are clueless. I've checked their website at https://www.spectrum.net/support/internet/spectrum-email-server-settings and all is correct. Additionally, I have not changed any email settings on my iPhone since setting it up when I bought the iPhone a few years ago.
My SMTP settings are:
Host name: mobile.charter.net
User name: <my email address@charter.net>
Password: <my password>
Use SSL: Enabled
Authentication: Password
Server Port: 587
iOS is 17.3.1 and I believe I updated to that a few months ago. I guess the iOS flavor could have something to do with this or it could simply be a coincidence.
Any ideas?
Thanks!
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