Could also be a bad batch cpu/gpu in our iPhones, or a batch with faulty heat management.
What worries me the most right now is that no youtuber or news en review sites have covered this, so we can’ t confirm if every xs has the same issues.
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iPhone XS Max Choppy video playback on iPhone XS and XS Max.
- Thread starter ValO
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Could also be a bad batch cpu/gpu in our iPhones, or a batch with faulty heat management.
What worries me the most right now is that no youtuber or news en review sites have covered this, so we can’ t confirm if every xs has the same issues.
Someone has already tried it with dev beta, and it did not solve anyting related to the stutter
Currently on the 12.1 beta and the stuttering isn’t as bad as on 12 but it’s still there. I actually might have more stuttering when watching SDR content. But there has been an improvement so maybe an software issue?
When Apple shipped the 12.1 maybe they didn’t know or haven’t fixed it yet. 12.0.1 will be much later version
[doublepost=1538154904][/doublepost]I spoke to apple support today and the guy was pretty clueless but asked me to reset all settings....I did it and straight away the stutter was 95% gone, but not totally. Then I put my settings back and the full stutter came back. Convinced now it’s software and maybe I’ll go through settings one by one and see if I can get it smooth
I tried resetting and deleting everything. Then started with nothing except the Youtube App and Video App. Every setting on default, I saw no changes, still stutter.
how do you get HDR anyways? i already have the highest level plan, does it automatically play hdr on the iphone? on my tv i get a notification.
There definitly is a problem with the Max, I shot a video to demonstrate the difference between ipad pro and the Max. The Max died while playing the video. Second time this happens. Watch th video:
https://streamable.com/kbtuz
Then i finally after reboot I got a proper video. See how the Max stutter heavily compared to Ipad Pro:
https://streamable.com/xxkjf
Media: SDR 1080p Hidden Figures 28.5Mbps 24fps
Even my iphone SE plays ths movie with no stutter.
https://streamable.com/kbtuz
Then i finally after reboot I got a proper video. See how the Max stutter heavily compared to Ipad Pro:
https://streamable.com/xxkjf
Media: SDR 1080p Hidden Figures 28.5Mbps 24fps
Even my iphone SE plays ths movie with no stutter.
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Yes, but it seems to happen with movies from iTunes too. (Not the trailers on iTunes , but in the real movies).
We have to keep in mind that this is the first big iphone x so the software isnt optimize as yet. I am sure apple will update on monday
I hope so. Since no news site or youtubers have reported on it, I am not so sure.
Perhaps we should use unbox therapy’ s dislike of apple and tell him this problem.
He’ ll jump on it to make a clip.
Success guaranteed.
[doublepost=1538176426][/doublepost]Same issue. Spent two hours chatting to Apple support. No idea or awareness of the issue, but very patient and attentive all the same. Still working with them on the issue so we’ll see what happens. Pretty darn sloppy though.
Lower res content seems OK. What I “experience” feels almost like a rendering bottleneck, or display delay. Almost like the processor or display mechanics can’t keep up with the data being received.
Applies to local and streaming media in TV app when using HD 4K content. HD on it’s own and “standard” def seems to be better, but it’s very subjective.
Netflix, again, “seemed” OK but my gut says it was not quite right. Amazon the same... HD stuff recorded on my 7plus just weeks ago was fine, regular, slo mo, and time lapse all OK.
Weirdest thing happened last night.
Listened to some music on my Bluetooth headphones, then put on lost in space on Netflix. It played FLAWLESSLY, I mean no stutters whatsoever. Then tried the film Annihilation in HDR, same deal. So it seems using Bluetooth audio and not phone speakers solves it....
If that is a real effect and not fluke, could it be some kind of power draw thing, like the speakers at decent volume prevent the decoding being fast enough somehow??
Listened to some music on my Bluetooth headphones, then put on lost in space on Netflix. It played FLAWLESSLY, I mean no stutters whatsoever. Then tried the film Annihilation in HDR, same deal. So it seems using Bluetooth audio and not phone speakers solves it....
If that is a real effect and not fluke, could it be some kind of power draw thing, like the speakers at decent volume prevent the decoding being fast enough somehow??
But sometimes I can watch quite a lot of Netflix without the problems occurring , too.
That is the problem with this issue. Sometimes it works great, sometimes I get slowdowns .
Tried lost in space with my AirPods a moment ago. And... still a lot of stuttering going on.
One very interesting thing. The movie that always stutter (SDR 1080p 24fps) is stuttering on all 3 Max I’ve tried it on. So 3/3 devices stutters with this video while iPhone SE plays it perfectly.
You can see the stutter in the post I made earlier with link to stramable.
This is definitely more common than we think.
You can see the stutter in the post I made earlier with link to stramable.
This is definitely more common than we think.
So no point in replacing phone then until the next iOS update at least
