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Zoomy_

macrumors newbie
Original poster
Dec 24, 2021
1
0
Ici
When I launch the software, an error message appears here

\-------------------------------------

Translated Report (Full Report Below)

\-------------------------------------

Code:
​

Process:               CleanMyMac X \[6370\]

Path:                  /Applications/CleanMyMac [X.app/Contents/MacOS/CleanMyMac](https://X.app/Contents/MacOS/CleanMyMac) X

Identifier:            com.macpaw.CleanMyMac4

Version:               4.8.9 (40809.0.2109281550)

Code Type:             X86-64 (Translated)

Parent Process:        launchd \[1\]

User ID:               501

​

Date/Time:             2021-12-24 10:15:57.6071 +0100

OS Version:            macOS 12.1 (21C52)

Report Version:        12

Anonymous UUID:        E8B48602-1816-17CE-5A1B-CBCC0425AE88

​

​

Time Awake Since Boot: 130 seconds

​

System Integrity Protection: enabled

​

Crashed Thread:        15  Dispatch queue: com.apple.root.background-qos

​

Exception Type:        EXC\_BAD\_ACCESS (SIGBUS)

Exception Codes:       KERN\_PROTECTION\_FAILURE at 0x00000001a4934050

Exception Codes:       0x0000000000000002, 0x00000001a4934050

Exception Note:        EXC\_CORPSE\_NOTIFY

​

Termination Reason:    Namespace SIGNAL, Code 10 Bus error: 10

Terminating Process:   exc handler \[6370\]

​

VM Region Info: 0x1a4934050 is in 0x1a4934000-0x1a4938000;  bytes after start: 80  bytes before end: 16303

REGION TYPE                    START - END         \[ VSIZE\] PRT/MAX SHRMOD  REGION DETAIL

\_\_TEXT                      1a4930000-1a4934000    \[   16K\] r-x/rwx SM=COW  ...S/LocalSource

\--->  \_\_DATA\_CONST                1a4934000-1a4938000    \[   16K\] r--/rwx SM=COW  ...S/LocalSource

\_\_DATA                      1a4938000-1a493c000    \[   16K\] rw-/rwx SM=COW  ...S/LocalSource

​

Thread 0::  Dispatch queue: com.apple.main-thread

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   CoreFoundation                        0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319

3   CoreFoundation                        0x7ff8165764af \_\_CFRunLoopRun + 1329

4   CoreFoundation                        0x7ff8165758a9 CFRunLoopRunSpecific + 567

5   HIToolbox                             0x7ff81f5f74f1 RunCurrentEventLoopInMode + 292

6   HIToolbox                             0x7ff81f5f7247 ReceiveNextEventCommon + 587

7   HIToolbox                             0x7ff81f5f6fe5 \_BlockUntilNextEventMatchingListInModeWithFilter + 70

8   AppKit                                0x7ff818ecbb4c \_DPSNextEvent + 886

9   AppKit                                0x7ff818eca1b8 -\[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:\] + 1411

10  AppKit                                0x7ff8190cec1c -\[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:\] + 261

11  AppKit                                0x7ff81920e05d -\[NSTableView mouseDown:\] + 5110

12  CMMUIKit                                 0x10ba2ead8 0x10ba2b000 + 15064

13  AppKit                                0x7ff8190c38b8 forwardMethod + 204

14  AppKit                                0x7ff8190c38b8 forwardMethod + 204

15  AppKit                                0x7ff8190c38b8 forwardMethod + 204

16  AppKit                                0x7ff8190ca207 -\[NSWindow(NSEventRouting) \_handleMouseDownEvent:isDelayedEvent:\] + 4949

17  AppKit                                0x7ff81903e150 -\[NSWindow(NSEventRouting) \_reallySendEvent:isDelayedEvent:\] + 2582

18  AppKit                                0x7ff81903d51a -\[NSWindow(NSEventRouting) sendEvent:\] + 352

19  AppKit                                0x7ff81903b8e8 -\[NSApplication(NSEvent) sendEvent:\] + 352

20  AppKit                                0x7ff8192f489f -\[NSApplication \_handleEvent:\] + 65

21  AppKit                                0x7ff818ebc5ce -\[NSApplication run\] + 623

22  AppKit                                0x7ff818e90447 NSApplicationMain + 816

23  dyld                                     0x2015fe4fe start + 462

​

Thread 1:: com.apple.rosetta.exceptionserver

0   runtime                               0x7ff7ffbe98e4 0x7ff7ffbe5000 + 18660

1   runtime                               0x7ff7ffbf6928 0x7ff7ffbe5000 + 71976

2   runtime                               0x7ff7ffbf80a4 0x7ff7ffbe5000 + 77988

​

Thread 2:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 3:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 4:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 5:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 6:

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff8164773da \_\_semwait\_signal + 10

2   libsystem\_c.dylib                     0x7ff816397776 sleep + 41

3   Sentry                                   0x10bf393f4 monitorCachedData + 605

4   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

5   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

​

Thread 7:: SentryCrash Exception Handler (Secondary)

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   Sentry                                   0x10bf2e5a7 handleExceptions + 186

3   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

4   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

​

Thread 8:: com.apple.NSURLConnectionLoader

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   CoreFoundation                        0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319

3   CoreFoundation                        0x7ff8165764af \_\_CFRunLoopRun + 1329

4   CoreFoundation                        0x7ff8165758a9 CFRunLoopRunSpecific + 567

5   CFNetwork                             0x7ff81b09658e 0x7ff81ae47000 + 2422158

6   Foundation                            0x7ff8172fc2c9 \_\_NSThread\_\_start\_\_ + 1025

7   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

8   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

​

Thread 9:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 10:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 11:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 12:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 13:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 14:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

​

Thread 15 Crashed::  Dispatch queue: com.apple.root.background-qos

0   libConfigurer64.dylib                    0x10bd99ac8 0x10bd71000 + 166600

1   <translation info unavailable>           0x1030806ac ???

2   libConfigurer64.dylib                    0x10bd9993d 0x10bd71000 + 166205

3   dyld                                     0x201607ad4 invocation function for block in dyld4::RuntimeState::notifyLoad(dyld3::Array<dyld4::Loader const\*> const&) + 322

4   dyld                                     0x201603d0b dyld4::RuntimeState::withNotifiersReadLock(void () block\_pointer) + 45

5   dyld                                     0x201607789 dyld4::RuntimeState::notifyLoad(dyld3::Array<dyld4::Loader const\*> const&) + 335

6   dyld                                     0x20161c9a2 dyld4::APIs::dlopen\_from(char const\*, int, void\*) + 544

7   CoreFoundation                        0x7ff81659dee4 \_CFBundleDlfcnLoadBundle + 149

8   CoreFoundation                        0x7ff816617917 \_CFBundleLoadExecutableAndReturnError + 484

9   Foundation                            0x7ff817309888 -\[NSBundle loadAndReturnError:\] + 710

10  AddressBookCore                       0x7ff8283bd73a -\[ABDataSourcePluginIndex loadBundleForClassName:error:\] + 73

11  AddressBookCore                       0x7ff8283bd5c3 +\[ABAccountFactory sourceClassForClassName:\] + 95

12  AddressBookCore                       0x7ff8283bd544 -\[ABAccountFactory sourceClassForClassName:\] + 49

13  AddressBookCore                       0x7ff8283bd3d9 -\[ABAccountFactory localAccount\] + 44

14  AddressBookCore                       0x7ff8283bd2e0 -\[ABAccountFactory uncachedAccounts\] + 65

15  AddressBookCore                       0x7ff8283bcfe7 -\[ABAccountRepository runWithLockLoadingExistingAccountsIfNecessary:\] + 250

16  AddressBookCore                       0x7ff8283c8c57 -\[ABAccountRepository allAccounts\] + 172

17  AddressBookCore                       0x7ff8283c8b40 -\[ABAccountRepository persistentAccounts\] + 28

18  AddressBookCore                       0x7ff8283c89bd -\[ABPersistentStoreCoordinatorFactory pool\_makeCoordinatorForAllAvailableSources\] + 148

19  ContactsFoundation                    0x7ff8282aa830 CNResultWithAutoreleasePool + 33

20  AddressBookCore                       0x7ff8283c88b7 -\[ABPersistentStoreCoordinatorFactory makeCoordinatorForAllAvailableSources\] + 65

21  AddressBookCore                       0x7ff8283c85dd -\[ABPersistentStoreCoordinatorMap nts\_coordinatorForAllSourcesAndDidUpdateMap:\] + 151

22  AddressBookCore                       0x7ff8283c84fe -\[ABPersistentStoreCoordinatorCache coordinatorForAllSources\] + 41

23  AddressBookCore                       0x7ff8283c8212 -\[ABAddressBook(ABAddressBook\_CoreData\_Private) nts\_managedObjectContextWithStoreDescription:databasePath:loadFailure:\] + 381

24  AddressBookCore                       0x7ff8283c7eec -\[ABAddressBook(ABAddressBook\_CoreData\_Private) managedObjectContext\] + 151

25  AddressBookCore                       0x7ff8283c7d22 \_\_38+\[ABAddressBook nts\_SharedAddressBook\]\_block\_invoke + 33

26  AddressBookCore                       0x7ff8283c7cb5 ABRunWithLock + 32

27  AddressBookCore                       0x7ff8283c579e +\[ABAddressBook nts\_SharedAddressBook\] + 187

28  AddressBookCore                       0x7ff8283c55d2 +\[ABAddressBook nts\_CreateSharedAddressBook\] + 52

29  AddressBookCore                       0x7ff8283c5301 +\[ABAddressBook sharedAddressBook\] + 85

30  Contacts                              0x7ff828510542 \_\_28+\[CNContactStore initialize\]\_block\_invoke\_2 + 216

31  libdispatch.dylib                     0x7ff816304d0d \_dispatch\_block\_async\_invoke2 + 83

32  libdispatch.dylib                     0x7ff8162f7cc9 \_dispatch\_client\_callout + 8

33  libdispatch.dylib                     0x7ff81630750b \_dispatch\_root\_queue\_drain + 680

34  libdispatch.dylib                     0x7ff816307b5a \_dispatch\_worker\_thread2 + 160

35  libsystem\_pthread.dylib               0x7ff8164ae02e \_pthread\_wqthread + 256

36  libsystem\_pthread.dylib               0x7ff8164acffb start\_wqthread + 15

&#x200B;

Thread 16:: com.apple.NSEventThread

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   CoreFoundation                        0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319

3   CoreFoundation                        0x7ff8165764af \_\_CFRunLoopRun + 1329

4   CoreFoundation                        0x7ff8165758a9 CFRunLoopRunSpecific + 567

5   AppKit                                0x7ff819039d98 \_NSEventThread + 132

6   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

7   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

&#x200B;

Thread 17:: com.apple.CFStream.LegacyThread

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   CoreFoundation                        0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319

3   CoreFoundation                        0x7ff8165764af \_\_CFRunLoopRun + 1329

4   CoreFoundation                        0x7ff8165758a9 CFRunLoopRunSpecific + 567

5   CoreFoundation                        0x7ff8165f2aa2 \_legacyStreamRunLoop\_workThread + 249

6   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

7   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

&#x200B;

&#x200B;

Thread 15 crashed with X86 Thread State (64-bit):

  rax: 0x000000010bd7b221  rbx: 0x000000000000000a  rcx: 0x00000001a4934000  rdx: 0x000000000000000a

  rdi: 0x00000001a493cc0c  rsi: 0x0000600003e28256  rbp: 0x0000000306cb6c00  rsp: 0x0000000306cb6b90

   r8: 0x0000000000000000   r9: 0x0000000000000da0  r10: 0x0000000000040000  r11: 0x6f4c2f534f63614d

  r12: 0x00000001a4930380  r13: 0x0000000000000000  r14: 0x00000001a493cc06  r15: 0x0000600003c27d20

  rip: 0x000000010bd99ac8  rfl: 0x0000000000000202

 tmp0: 0x0000000000000001 tmp1: 0x000000010bd99a5a tmp2: 0x0000000103080858

&#x200B;

&#x200B;

Binary Images:

0x0 - 0xffffffffffffffff ??? (\*) <00000000-0000-0000-0000-000000000000> ???

0x7ff816474000 -     0x7ff8164aafff libsystem\_kernel.dylib (\*) <5aa1e5be-b5b8-3a02-9885-a8c99e0ca378> /usr/lib/system/libsystem\_kernel.dylib

0x7ff8164f8000 -     0x7ff8169f8fff com.apple.CoreFoundation (6.9) <7e1d1901-3f9e-3e2e-a090-3655e5f5e04b> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7ff81f5c5000 -     0x7ff81f8bcfff com.apple.HIToolbox (2.1.1) <535dbc28-4d26-3609-86bb-5c40227b648c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x7ff818e8d000 -     0x7ff819d1bfff com.apple.AppKit (6.9) <d23b9681-3764-3298-a716-fbb511dd5a7c> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x10ba2b000 -        0x10bae6fff com.macpaw.CleanMyMac4.CMMUIKit (1.0) <bb4f6d87-0516-336e-8023-3cc9885f62cc> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Frameworks/CMMUIKit.framework/Versions/A/CMMUIKit](https://Menu.app/Contents/Frameworks/CMMUIKit.framework/Versions/A/CMMUIKit)

0x2015f9000 -        0x201664fff dyld (\*) <cef5a27a-d50b-3020-af03-1734b19bc8c5> /usr/lib/dyld

0x7ff7ffbe5000 -     0x7ff7ffc14fff runtime (\*) <21c1e0c9-a36e-3e4b-a12b-1bf54ce4403e> /usr/libexec/rosetta/runtime

0x7ff81637c000 -     0x7ff816404fff libsystem\_c.dylib (\*) <e58814cc-dcb7-35a5-badc-e367ed3ac207> /usr/lib/system/libsystem\_c.dylib

0x10bf0f000 -        0x10bf6efff io.sentry.Sentry (7.1.3) <25f5a8ea-d873-3749-a609-44c5bc280aac> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Library/LoginItems/CleanMyMac](https://Menu.app/Contents/Library/LoginItems/CleanMyMac) X [HealthMonitor.app/Contents/Frameworks/IssuesReporter.framework/Versions/A/Frameworks/Sentry.framework/Versions/A/Sentry](https://HealthMonitor.app/Contents/Frameworks/IssuesReporter.framework/Versions/A/Frameworks/Sentry.framework/Versions/A/Sentry)

0x7ff8164ab000 -     0x7ff8164b6fff libsystem\_pthread.dylib (\*) <6c7561b4-4b92-3f45-921e-abe669299844> /usr/lib/system/libsystem\_pthread.dylib

0x7ff81ae47000 -     0x7ff81b2ddfff com.apple.CFNetwork (1327.0.4) <daf237f6-3feb-3773-9751-f8576ea26acb> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7ff8172a4000 -     0x7ff81765efff [com.apple.Foundation](https://com.apple.Foundation) (6.9) <4f895069-27e3-3087-a30e-515f5fc9f493> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x10bd71000 -        0x10be24fff libConfigurer64.dylib (\*) <8422de59-8b10-3244-8e3a-a1ebd134afbf> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Frameworks/libConfigurer64.dylib](https://Menu.app/Contents/Frameworks/libConfigurer64.dylib)

0x7ff8283b9000 -     0x7ff82850dfff com.apple.AddressBook.core (1.0) <187e16bf-f115-327e-b904-d92582ef6ca6> /System/Library/PrivateFrameworks/AddressBookCore.framework/Versions/A/AddressBookCore

0x7ff8282a2000 -     0x7ff828345fff com.apple.AddressBook.ContactsFoundation (8.0) <0b4693e6-c320-318d-af27-50bae9722642> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/ContactsFoundation

0x7ff82850e000 -     0x7ff828670fff com.apple.contacts (1.0) <dd108115-f417-3617-a155-c58422e7d55e> /System/Library/Frameworks/Contacts.framework/Versions/A/Contacts

0x7ff8162f5000 -     0x7ff81633bfff libdispatch.dylib (\*) <c8f7bfb6-4b1a-37cd-a32d-cd5069c916df> /usr/lib/system/libdispatch.dylib

&#x200B;

External Modification Summary:

  Calls made by other processes targeting this process:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

  Calls made by this process:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

  Calls made by all processes on this machine:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

&#x200B;

VM Region Summary:

ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped\_out\_or\_unallocated=1.2G(100%)

Writable regions: Total=3.8G written=0K(0%) resident=0K(0%) swapped\_out=0K(0%) unallocated=3.8G(100%)

&#x200B;

VIRTUAL   REGION

REGION TYPE                        SIZE    COUNT (non-coalesced)

===========                     =======  =======

Accelerate framework               640K        5

Activity Tracing                   256K        1

CG backing stores                 1488K        5

CG image                            48K        1

ColorSync                          168K       24

CoreAnimation                       72K        4

CoreGraphics                         8K        2

Foundation                          16K        1

Kernel Alloc Once                    8K        1

MALLOC                           339.6M       73

MALLOC guard page                   96K        6

MALLOC\_MEDIUM (reserved)         960.0M        8         reserved VM address space (unallocated)

MALLOC\_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)

Memory Tag 244                       4K        1

Rosetta Arena                     4096K        2

Rosetta Generic                   4952K     1235

Rosetta JIT                      128.0M        1

Rosetta Return Stack               160K       16

Rosetta Thread Context             160K       16

STACK GUARD                         40K       10

Stack                             16.2M       17

Stack Guard                       56.0M        7

VM\_ALLOCATE                       1836K       39

VM\_ALLOCATE (reserved)             1.9G        7         reserved VM address space (unallocated)

\_\_DATA                            36.2M      607

\_\_DATA\_CONST                      34.8M      388

\_\_DATA\_DIRTY                      1879K      243

\_\_FONT\_DATA                          4K        1

\_\_LINKEDIT                       705.7M       43

\_\_OBJC\_RO                         81.8M        1

\_\_OBJC\_RW                         3136K        2

\_\_TEXT                           549.5M      635

\_\_UNICODE                          588K        1

dyld private memory               1024K        1

libnetwork                          16K        1

mapped file                        4.7G      853

shared memory                      880K       20

unshared pmap                     11.5M        7

===========                     =======  =======

TOTAL                              9.8G     4286

TOTAL, minus reserved VM space     6.6G     4286

&#x200B;

&#x200B;

&#x200B;

\-----------

Full Report

\-----------

&#x200B;

{"app\_name":"CleanMyMac X","timestamp":"2021-12-24 10:15:58.00 +0100","app\_version":"4.8.9","slice\_uuid":"069381c9-7d22-3cf2-8ec0-28d3fdbd806d","build\_version":"40809.0.2109281550","platform":1,"bundleID":"com.macpaw.CleanMyMac4","share\_with\_app\_devs":1,"is\_first\_party":0,"bug\_type":"309","os\_version":"macOS 12.1 (21C52)","incident\_id":"19DE72A6-CF98-4E22-9B1D-5273AD1E89BF","name":"CleanMyMac X"}

{

  "uptime" : 130,

  "procLaunch" : "2021-12-24 10:15:48.2572 +0100",

  "procRole" : "Foreground",

  "version" : 2,

  "userID" : 501,

  "deployVersion" : 210,

  "modelCode" : "Macmini9,1",

  "procStartAbsTime" : 2968598243,

  "coalitionID" : 954,

  "osVersion" : {

"train" : "macOS 12.1",

"build" : "21C52",

"releaseType" : "User"

  },

  "captureTime" : "2021-12-24 10:15:57.6071 +0100",

  "incident" : "19DE72A6-CF98-4E22-9B1D-5273AD1E89BF",

  "bug\_type" : "309",

  "pid" : 6370,

  "procExitAbsTime" : 3192607638,

  "translated" : true,

  "cpuType" : "X86-64",

  "procName" : "CleanMyMac X",

  "procPath" : "\\/Applications\\/CleanMyMac [X.app](https://X.app)\\/Contents\\/MacOS\\/CleanMyMac X",

  "bundleInfo" : {"CFBundleShortVersionString":"4.8.9","CFBundleVersion":"40809.0.2109281550","CFBundleIdentifier":"com.macpaw.CleanMyMac4"},

  "storeInfo" : {"deviceIdentifierForVendor":"2B2231EB-A2C7-5E3B-A211-ACE9D988C0FA","thirdParty":true},

  "parentProc" : "launchd",

  "parentPid" : 1,

  "coalitionName" : "com.macpaw.CleanMyMac4",

  "crashReporterKey" : "E8B48602-1816-17CE-5A1B-CBCC0425AE88",

  "sip" : "enabled",

  "vmRegionInfo" : "0x1a4934050 is in 0x1a4934000-0x1a4938000;  bytes after start: 80  bytes before end: 16303\\n      REGION TYPE                    START - END         \[ VSIZE\] PRT\\/MAX SHRMOD  REGION DETAIL\\n      \_\_TEXT                      1a4930000-1a4934000    \[   16K\] r-x\\/rwx SM=COW  ...S\\/LocalSource\\n--->  \_\_DATA\_CONST                1a4934000-1a4938000    \[   16K\] r--\\/rwx SM=COW  ...S\\/LocalSource\\n      \_\_DATA                      1a4938000-1a493c000    \[   16K\] rw-\\/rwx SM=COW  ...S\\/LocalSource",

  "isCorpse" : 1,

  "exception" : {"codes":"0x0000000000000002, 0x00000001a4934050","rawCodes":\[2,7056080976\],"type":"EXC\_BAD\_ACCESS","signal":"SIGBUS","subtype":"KERN\_PROTECTION\_FAILURE at 0x00000001a4934050"},

  "termination" : {"flags":0,"code":10,"namespace":"SIGNAL","indicator":"Bus error: 10","byProc":"exc handler","byPid":6370},

  "vmregioninfo" : "0x1a4934050 is in 0x1a4934000-0x1a4938000;  bytes after start: 80  bytes before end: 16303\\n      REGION TYPE                    START - END         \[ VSIZE\] PRT\\/MAX SHRMOD  REGION DETAIL\\n      \_\_TEXT                      1a4930000-1a4934000    \[   16K\] r-x\\/rwx SM=COW  ...S\\/LocalSource\\n--->  \_\_DATA\_CONST                1a4934000-1a4938000    \[   16K\] r--\\/rwx SM=COW  ...S\\/LocalSource\\n      \_\_DATA                      1a4938000-1a493c000    \[   16K\] rw-\\/rwx SM=COW  ...S\\/LocalSource",

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I specify that I am on mac mini m1 with the latest version of Mac OS.

If anyone can help me, thank you.
 
Last edited by a moderator:

hrMACnstuff

macrumors regular
Jan 5, 2009
116
104
had an applecare+ issue with my m1 mini. they had me remove the CMM program even though apple sells it in the app store. perfectly profitable.
 

AZhappyjack

Suspended
Jul 3, 2011
10,184
23,659
Happy Jack, AZ
had an applecare+ issue with my m1 mini. they had me remove the CMM program even though apple sells it in the app store. perfectly profitable.
Apple doesn't sell it in the App Store, the app vendor does. Apple just hosts the software and handles the transaction. This does NOT imply that Apple makes any kind of warranty about the quality of the software or the reliability or suitability of the software. Their only function is to make sure it meets their guidelines and does not violate any tenet of their EULA. Period.

Just because something is in the App Store does not mean that Apple endorses it in any way shape or form.

And @Fishrrman is correct. Stop using it and watch your issues clear up.
 

Gregg2

macrumors 604
May 22, 2008
7,266
1,237
Milwaukee, WI
Apple doesn't sell it in the App Store, the app vendor does. Apple just hosts the software and handles the transaction. This does NOT imply that Apple makes any kind of warranty about the quality of the software or the reliability or suitability of the software. Their only function is to make sure it meets their guidelines and does not violate any tenet of their EULA. Period.

Just because something is in the App Store does not mean that Apple endorses it in any way shape or form.
That's all true. But, it's really a cop out. It would be better if Apple had a higher bar for vendors to clear. Yeah, that would cost Apple money (people to test, approve, monitor updates, etc.), so it's not gonna happen. So, buyer beware!
 

chrfr

macrumors G5
Jul 11, 2009
13,702
7,264
When I launch the software, an error message appears here

\-------------------------------------

Translated Report (Full Report Below)

\-------------------------------------

Code:
&#x200B;

Process:               CleanMyMac X \[6370\]

Path:                  /Applications/CleanMyMac [X.app/Contents/MacOS/CleanMyMac](https://X.app/Contents/MacOS/CleanMyMac) X

Identifier:            com.macpaw.CleanMyMac4

Version:               4.8.9 (40809.0.2109281550)

Code Type:             X86-64 (Translated)


[/QUOTE]
You don’t need this app, and in many cases it’s counterproductive to use it, but if you are going to use it, you need to update to the current version.
 

AZhappyjack

Suspended
Jul 3, 2011
10,184
23,659
Happy Jack, AZ
That's all true. But, it's really a cop out. It would be better if Apple had a higher bar for vendors to clear. Yeah, that would cost Apple money (people to test, approve, monitor updates, etc.), so it's not gonna happen. So, buyer beware!
It's not Apple's job. They cannot make or back a warranty of merchantability for any vendor. They provide the platform for software developers to get their wares onto your iPhone, tablet and watch (and it's one method for getting software on your Mac).

IF Apple provided that "service", the first time they refused to approve an app, the lawsuits would fly.

Caveat emptor. Do your homework.
 
  • Like
Reactions: Big Bad D

Big Bad D

macrumors 6502a
Jan 3, 2007
528
563
France
That's all true. But, it's really a cop out. It would be better if Apple had a higher bar for vendors to clear. Yeah, that would cost Apple money (people to test, approve, monitor updates, etc.), so it's not gonna happen. So, buyer beware!
Nonsense. It’s not Apple’s responsibility to judge or influence what people may or may not need. Otherwise cue more law suits on App Store bias. Buyers have to review what is useful and what is a waste of money.
 

sracer

macrumors G4
Apr 9, 2010
10,402
13,283
where hip is spoken
When I launch the software, an error message appears here

\-------------------------------------

Translated Report (Full Report Below)

\-------------------------------------

Code:
&#x200B;

Process:               CleanMyMac X \[6370\]

Path:                  /Applications/CleanMyMac [X.app/Contents/MacOS/CleanMyMac](https://X.app/Contents/MacOS/CleanMyMac) X

Identifier:            com.macpaw.CleanMyMac4

Version:               4.8.9 (40809.0.2109281550)

Code Type:             X86-64 (Translated)

Parent Process:        launchd \[1\]

User ID:               501

&#x200B;

Date/Time:             2021-12-24 10:15:57.6071 +0100

OS Version:            macOS 12.1 (21C52)

Report Version:        12

Anonymous UUID:        E8B48602-1816-17CE-5A1B-CBCC0425AE88

&#x200B;

&#x200B;

Time Awake Since Boot: 130 seconds

&#x200B;

System Integrity Protection: enabled

&#x200B;

Crashed Thread:        15  Dispatch queue: com.apple.root.background-qos

&#x200B;

Exception Type:        EXC\_BAD\_ACCESS (SIGBUS)

Exception Codes:       KERN\_PROTECTION\_FAILURE at 0x00000001a4934050

Exception Codes:       0x0000000000000002, 0x00000001a4934050

Exception Note:        EXC\_CORPSE\_NOTIFY

&#x200B;

Termination Reason:    Namespace SIGNAL, Code 10 Bus error: 10

Terminating Process:   exc handler \[6370\]

&#x200B;

VM Region Info: 0x1a4934050 is in 0x1a4934000-0x1a4938000;  bytes after start: 80  bytes before end: 16303

REGION TYPE                    START - END         \[ VSIZE\] PRT/MAX SHRMOD  REGION DETAIL

\_\_TEXT                      1a4930000-1a4934000    \[   16K\] r-x/rwx SM=COW  ...S/LocalSource

\--->  \_\_DATA\_CONST                1a4934000-1a4938000    \[   16K\] r--/rwx SM=COW  ...S/LocalSource

\_\_DATA                      1a4938000-1a493c000    \[   16K\] rw-/rwx SM=COW  ...S/LocalSource

&#x200B;

Thread 0::  Dispatch queue: com.apple.main-thread

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   CoreFoundation                        0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319

3   CoreFoundation                        0x7ff8165764af \_\_CFRunLoopRun + 1329

4   CoreFoundation                        0x7ff8165758a9 CFRunLoopRunSpecific + 567

5   HIToolbox                             0x7ff81f5f74f1 RunCurrentEventLoopInMode + 292

6   HIToolbox                             0x7ff81f5f7247 ReceiveNextEventCommon + 587

7   HIToolbox                             0x7ff81f5f6fe5 \_BlockUntilNextEventMatchingListInModeWithFilter + 70

8   AppKit                                0x7ff818ecbb4c \_DPSNextEvent + 886

9   AppKit                                0x7ff818eca1b8 -\[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:\] + 1411

10  AppKit                                0x7ff8190cec1c -\[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:\] + 261

11  AppKit                                0x7ff81920e05d -\[NSTableView mouseDown:\] + 5110

12  CMMUIKit                                 0x10ba2ead8 0x10ba2b000 + 15064

13  AppKit                                0x7ff8190c38b8 forwardMethod + 204

14  AppKit                                0x7ff8190c38b8 forwardMethod + 204

15  AppKit                                0x7ff8190c38b8 forwardMethod + 204

16  AppKit                                0x7ff8190ca207 -\[NSWindow(NSEventRouting) \_handleMouseDownEvent:isDelayedEvent:\] + 4949

17  AppKit                                0x7ff81903e150 -\[NSWindow(NSEventRouting) \_reallySendEvent:isDelayedEvent:\] + 2582

18  AppKit                                0x7ff81903d51a -\[NSWindow(NSEventRouting) sendEvent:\] + 352

19  AppKit                                0x7ff81903b8e8 -\[NSApplication(NSEvent) sendEvent:\] + 352

20  AppKit                                0x7ff8192f489f -\[NSApplication \_handleEvent:\] + 65

21  AppKit                                0x7ff818ebc5ce -\[NSApplication run\] + 623

22  AppKit                                0x7ff818e90447 NSApplicationMain + 816

23  dyld                                     0x2015fe4fe start + 462

&#x200B;

Thread 1:: com.apple.rosetta.exceptionserver

0   runtime                               0x7ff7ffbe98e4 0x7ff7ffbe5000 + 18660

1   runtime                               0x7ff7ffbf6928 0x7ff7ffbe5000 + 71976

2   runtime                               0x7ff7ffbf80a4 0x7ff7ffbe5000 + 77988

&#x200B;

Thread 2:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 3:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 4:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 5:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 6:

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff8164773da \_\_semwait\_signal + 10

2   libsystem\_c.dylib                     0x7ff816397776 sleep + 41

3   Sentry                                   0x10bf393f4 monitorCachedData + 605

4   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

5   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

&#x200B;

Thread 7:: SentryCrash Exception Handler (Secondary)

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   Sentry                                   0x10bf2e5a7 handleExceptions + 186

3   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

4   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

&#x200B;

Thread 8:: com.apple.NSURLConnectionLoader

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   CoreFoundation                        0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319

3   CoreFoundation                        0x7ff8165764af \_\_CFRunLoopRun + 1329

4   CoreFoundation                        0x7ff8165758a9 CFRunLoopRunSpecific + 567

5   CFNetwork                             0x7ff81b09658e 0x7ff81ae47000 + 2422158

6   Foundation                            0x7ff8172fc2c9 \_\_NSThread\_\_start\_\_ + 1025

7   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

8   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

&#x200B;

Thread 9:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 10:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 11:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 12:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 13:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 14:

0   runtime                               0x7ff7ffc07814 0x7ff7ffbe5000 + 141332

&#x200B;

Thread 15 Crashed::  Dispatch queue: com.apple.root.background-qos

0   libConfigurer64.dylib                    0x10bd99ac8 0x10bd71000 + 166600

1   <translation info unavailable>           0x1030806ac ???

2   libConfigurer64.dylib                    0x10bd9993d 0x10bd71000 + 166205

3   dyld                                     0x201607ad4 invocation function for block in dyld4::RuntimeState::notifyLoad(dyld3::Array<dyld4::Loader const\*> const&) + 322

4   dyld                                     0x201603d0b dyld4::RuntimeState::withNotifiersReadLock(void () block\_pointer) + 45

5   dyld                                     0x201607789 dyld4::RuntimeState::notifyLoad(dyld3::Array<dyld4::Loader const\*> const&) + 335

6   dyld                                     0x20161c9a2 dyld4::APIs::dlopen\_from(char const\*, int, void\*) + 544

7   CoreFoundation                        0x7ff81659dee4 \_CFBundleDlfcnLoadBundle + 149

8   CoreFoundation                        0x7ff816617917 \_CFBundleLoadExecutableAndReturnError + 484

9   Foundation                            0x7ff817309888 -\[NSBundle loadAndReturnError:\] + 710

10  AddressBookCore                       0x7ff8283bd73a -\[ABDataSourcePluginIndex loadBundleForClassName:error:\] + 73

11  AddressBookCore                       0x7ff8283bd5c3 +\[ABAccountFactory sourceClassForClassName:\] + 95

12  AddressBookCore                       0x7ff8283bd544 -\[ABAccountFactory sourceClassForClassName:\] + 49

13  AddressBookCore                       0x7ff8283bd3d9 -\[ABAccountFactory localAccount\] + 44

14  AddressBookCore                       0x7ff8283bd2e0 -\[ABAccountFactory uncachedAccounts\] + 65

15  AddressBookCore                       0x7ff8283bcfe7 -\[ABAccountRepository runWithLockLoadingExistingAccountsIfNecessary:\] + 250

16  AddressBookCore                       0x7ff8283c8c57 -\[ABAccountRepository allAccounts\] + 172

17  AddressBookCore                       0x7ff8283c8b40 -\[ABAccountRepository persistentAccounts\] + 28

18  AddressBookCore                       0x7ff8283c89bd -\[ABPersistentStoreCoordinatorFactory pool\_makeCoordinatorForAllAvailableSources\] + 148

19  ContactsFoundation                    0x7ff8282aa830 CNResultWithAutoreleasePool + 33

20  AddressBookCore                       0x7ff8283c88b7 -\[ABPersistentStoreCoordinatorFactory makeCoordinatorForAllAvailableSources\] + 65

21  AddressBookCore                       0x7ff8283c85dd -\[ABPersistentStoreCoordinatorMap nts\_coordinatorForAllSourcesAndDidUpdateMap:\] + 151

22  AddressBookCore                       0x7ff8283c84fe -\[ABPersistentStoreCoordinatorCache coordinatorForAllSources\] + 41

23  AddressBookCore                       0x7ff8283c8212 -\[ABAddressBook(ABAddressBook\_CoreData\_Private) nts\_managedObjectContextWithStoreDescription:databasePath:loadFailure:\] + 381

24  AddressBookCore                       0x7ff8283c7eec -\[ABAddressBook(ABAddressBook\_CoreData\_Private) managedObjectContext\] + 151

25  AddressBookCore                       0x7ff8283c7d22 \_\_38+\[ABAddressBook nts\_SharedAddressBook\]\_block\_invoke + 33

26  AddressBookCore                       0x7ff8283c7cb5 ABRunWithLock + 32

27  AddressBookCore                       0x7ff8283c579e +\[ABAddressBook nts\_SharedAddressBook\] + 187

28  AddressBookCore                       0x7ff8283c55d2 +\[ABAddressBook nts\_CreateSharedAddressBook\] + 52

29  AddressBookCore                       0x7ff8283c5301 +\[ABAddressBook sharedAddressBook\] + 85

30  Contacts                              0x7ff828510542 \_\_28+\[CNContactStore initialize\]\_block\_invoke\_2 + 216

31  libdispatch.dylib                     0x7ff816304d0d \_dispatch\_block\_async\_invoke2 + 83

32  libdispatch.dylib                     0x7ff8162f7cc9 \_dispatch\_client\_callout + 8

33  libdispatch.dylib                     0x7ff81630750b \_dispatch\_root\_queue\_drain + 680

34  libdispatch.dylib                     0x7ff816307b5a \_dispatch\_worker\_thread2 + 160

35  libsystem\_pthread.dylib               0x7ff8164ae02e \_pthread\_wqthread + 256

36  libsystem\_pthread.dylib               0x7ff8164acffb start\_wqthread + 15

&#x200B;

Thread 16:: com.apple.NSEventThread

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   CoreFoundation                        0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319

3   CoreFoundation                        0x7ff8165764af \_\_CFRunLoopRun + 1329

4   CoreFoundation                        0x7ff8165758a9 CFRunLoopRunSpecific + 567

5   AppKit                                0x7ff819039d98 \_NSEventThread + 132

6   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

7   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

&#x200B;

Thread 17:: com.apple.CFStream.LegacyThread

0   ???                                   0x7ff8a6a2e940 ???

1   libsystem\_kernel.dylib                0x7ff816474aba mach\_msg\_trap + 10

2   CoreFoundation                        0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319

3   CoreFoundation                        0x7ff8165764af \_\_CFRunLoopRun + 1329

4   CoreFoundation                        0x7ff8165758a9 CFRunLoopRunSpecific + 567

5   CoreFoundation                        0x7ff8165f2aa2 \_legacyStreamRunLoop\_workThread + 249

6   libsystem\_pthread.dylib               0x7ff8164b14f4 \_pthread\_start + 125

7   libsystem\_pthread.dylib               0x7ff8164ad00f thread\_start + 15

&#x200B;

&#x200B;

Thread 15 crashed with X86 Thread State (64-bit):

  rax: 0x000000010bd7b221  rbx: 0x000000000000000a  rcx: 0x00000001a4934000  rdx: 0x000000000000000a

  rdi: 0x00000001a493cc0c  rsi: 0x0000600003e28256  rbp: 0x0000000306cb6c00  rsp: 0x0000000306cb6b90

   r8: 0x0000000000000000   r9: 0x0000000000000da0  r10: 0x0000000000040000  r11: 0x6f4c2f534f63614d

  r12: 0x00000001a4930380  r13: 0x0000000000000000  r14: 0x00000001a493cc06  r15: 0x0000600003c27d20

  rip: 0x000000010bd99ac8  rfl: 0x0000000000000202

 tmp0: 0x0000000000000001 tmp1: 0x000000010bd99a5a tmp2: 0x0000000103080858

&#x200B;

&#x200B;

Binary Images:

0x0 - 0xffffffffffffffff ??? (\*) <00000000-0000-0000-0000-000000000000> ???

0x7ff816474000 -     0x7ff8164aafff libsystem\_kernel.dylib (\*) <5aa1e5be-b5b8-3a02-9885-a8c99e0ca378> /usr/lib/system/libsystem\_kernel.dylib

0x7ff8164f8000 -     0x7ff8169f8fff com.apple.CoreFoundation (6.9) <7e1d1901-3f9e-3e2e-a090-3655e5f5e04b> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7ff81f5c5000 -     0x7ff81f8bcfff com.apple.HIToolbox (2.1.1) <535dbc28-4d26-3609-86bb-5c40227b648c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x7ff818e8d000 -     0x7ff819d1bfff com.apple.AppKit (6.9) <d23b9681-3764-3298-a716-fbb511dd5a7c> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x10ba2b000 -        0x10bae6fff com.macpaw.CleanMyMac4.CMMUIKit (1.0) <bb4f6d87-0516-336e-8023-3cc9885f62cc> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Frameworks/CMMUIKit.framework/Versions/A/CMMUIKit](https://Menu.app/Contents/Frameworks/CMMUIKit.framework/Versions/A/CMMUIKit)

0x2015f9000 -        0x201664fff dyld (\*) <cef5a27a-d50b-3020-af03-1734b19bc8c5> /usr/lib/dyld

0x7ff7ffbe5000 -     0x7ff7ffc14fff runtime (\*) <21c1e0c9-a36e-3e4b-a12b-1bf54ce4403e> /usr/libexec/rosetta/runtime

0x7ff81637c000 -     0x7ff816404fff libsystem\_c.dylib (\*) <e58814cc-dcb7-35a5-badc-e367ed3ac207> /usr/lib/system/libsystem\_c.dylib

0x10bf0f000 -        0x10bf6efff io.sentry.Sentry (7.1.3) <25f5a8ea-d873-3749-a609-44c5bc280aac> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Library/LoginItems/CleanMyMac](https://Menu.app/Contents/Library/LoginItems/CleanMyMac) X [HealthMonitor.app/Contents/Frameworks/IssuesReporter.framework/Versions/A/Frameworks/Sentry.framework/Versions/A/Sentry](https://HealthMonitor.app/Contents/Frameworks/IssuesReporter.framework/Versions/A/Frameworks/Sentry.framework/Versions/A/Sentry)

0x7ff8164ab000 -     0x7ff8164b6fff libsystem\_pthread.dylib (\*) <6c7561b4-4b92-3f45-921e-abe669299844> /usr/lib/system/libsystem\_pthread.dylib

0x7ff81ae47000 -     0x7ff81b2ddfff com.apple.CFNetwork (1327.0.4) <daf237f6-3feb-3773-9751-f8576ea26acb> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7ff8172a4000 -     0x7ff81765efff [com.apple.Foundation](https://com.apple.Foundation) (6.9) <4f895069-27e3-3087-a30e-515f5fc9f493> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x10bd71000 -        0x10be24fff libConfigurer64.dylib (\*) <8422de59-8b10-3244-8e3a-a1ebd134afbf> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Frameworks/libConfigurer64.dylib](https://Menu.app/Contents/Frameworks/libConfigurer64.dylib)

0x7ff8283b9000 -     0x7ff82850dfff com.apple.AddressBook.core (1.0) <187e16bf-f115-327e-b904-d92582ef6ca6> /System/Library/PrivateFrameworks/AddressBookCore.framework/Versions/A/AddressBookCore

0x7ff8282a2000 -     0x7ff828345fff com.apple.AddressBook.ContactsFoundation (8.0) <0b4693e6-c320-318d-af27-50bae9722642> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/ContactsFoundation

0x7ff82850e000 -     0x7ff828670fff com.apple.contacts (1.0) <dd108115-f417-3617-a155-c58422e7d55e> /System/Library/Frameworks/Contacts.framework/Versions/A/Contacts

0x7ff8162f5000 -     0x7ff81633bfff libdispatch.dylib (\*) <c8f7bfb6-4b1a-37cd-a32d-cd5069c916df> /usr/lib/system/libdispatch.dylib

&#x200B;

External Modification Summary:

  Calls made by other processes targeting this process:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

  Calls made by this process:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

  Calls made by all processes on this machine:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

&#x200B;

VM Region Summary:

ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped\_out\_or\_unallocated=1.2G(100%)

Writable regions: Total=3.8G written=0K(0%) resident=0K(0%) swapped\_out=0K(0%) unallocated=3.8G(100%)

&#x200B;

VIRTUAL   REGION

REGION TYPE                        SIZE    COUNT (non-coalesced)

===========                     =======  =======

Accelerate framework               640K        5

Activity Tracing                   256K        1

CG backing stores                 1488K        5

CG image                            48K        1

ColorSync                          168K       24

CoreAnimation                       72K        4

CoreGraphics                         8K        2

Foundation                          16K        1

Kernel Alloc Once                    8K        1

MALLOC                           339.6M       73

MALLOC guard page                   96K        6

MALLOC\_MEDIUM (reserved)         960.0M        8         reserved VM address space (unallocated)

MALLOC\_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)

Memory Tag 244                       4K        1

Rosetta Arena                     4096K        2

Rosetta Generic                   4952K     1235

Rosetta JIT                      128.0M        1

Rosetta Return Stack               160K       16

Rosetta Thread Context             160K       16

STACK GUARD                         40K       10

Stack                             16.2M       17

Stack Guard                       56.0M        7

VM\_ALLOCATE                       1836K       39

VM\_ALLOCATE (reserved)             1.9G        7         reserved VM address space (unallocated)

\_\_DATA                            36.2M      607

\_\_DATA\_CONST                      34.8M      388

\_\_DATA\_DIRTY                      1879K      243

\_\_FONT\_DATA                          4K        1

\_\_LINKEDIT                       705.7M       43

\_\_OBJC\_RO                         81.8M        1

\_\_OBJC\_RW                         3136K        2

\_\_TEXT                           549.5M      635

\_\_UNICODE                          588K        1

dyld private memory               1024K        1

libnetwork                          16K        1

mapped file                        4.7G      853

shared memory                      880K       20

unshared pmap                     11.5M        7

===========                     =======  =======

TOTAL                              9.8G     4286

TOTAL, minus reserved VM space     6.6G     4286

&#x200B;

&#x200B;

&#x200B;

\-----------

Full Report

\-----------

&#x200B;

{"app\_name":"CleanMyMac X","timestamp":"2021-12-24 10:15:58.00 +0100","app\_version":"4.8.9","slice\_uuid":"069381c9-7d22-3cf2-8ec0-28d3fdbd806d","build\_version":"40809.0.2109281550","platform":1,"bundleID":"com.macpaw.CleanMyMac4","share\_with\_app\_devs":1,"is\_first\_party":0,"bug\_type":"309","os\_version":"macOS 12.1 (21C52)","incident\_id":"19DE72A6-CF98-4E22-9B1D-5273AD1E89BF","name":"CleanMyMac X"}

{

  "uptime" : 130,

  "procLaunch" : "2021-12-24 10:15:48.2572 +0100",

  "procRole" : "Foreground",

  "version" : 2,

  "userID" : 501,

  "deployVersion" : 210,

  "modelCode" : "Macmini9,1",

  "procStartAbsTime" : 2968598243,

  "coalitionID" : 954,

  "osVersion" : {

"train" : "macOS 12.1",

"build" : "21C52",

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"deploymentId" : 240000066

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&#x200B;

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"deploymentId" : 240000008

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{

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"SIRI\_DICTATION\_ASSETS" : "61a80a438feb033580c2778b"

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"deploymentId" : 240000090

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{

"rolloutId" : "601d9415f79519000ccd4b69",

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"SIRI\_TEXT\_TO\_SPEECH" : "6194416f2171a2330e561f05"

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  \],

  "experiments" : \[

&#x200B;

  \]

}

}

&#x200B;

Model: Macmini9,1, BootROM 7429.61.2, proc 8:4:4 processors, 8 GB, SMC

Graphics: Apple M1, Apple M1, Built-In

Display: PL2530H, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online

Display: LG Ultra HD, 3840 x 2160 (2160p/4K UHD 1 - Ultra High Definition), MirrorOff, Online

Memory Module: LPDDR4

AirPort: Wi-Fi, wl0: Oct 26 2021 16:10:41 version 18.20.310.15.7.8.120 FWID 01-5d6c3867

Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

USB Device: USB31Bus

USB Device: Portable SSD T5

USB Device: USB31Bus

USB Device: 4-Port USB 2.0 Hub

USB Device: papalook AF 925

USB Device: RODE NT-USB

USB Device: LG Monitor Controls

USB Device: USB30Bus

USB Device: My Passport 2628

USB Device: HyperX 7.1 Audio

Thunderbolt Bus: Mac mini, Apple Inc.

Thunderbolt Bus: Mac mini, Apple Inc.

I specify that I am on mac mini m1 with the latest version of Mac OS.

If anyone can help me, thank you.
Sounds like that version of CleanMyMac is not compatible with M1 Mac OS devices. I recommend contacting the developer to see if there is a patch/update to address that problem.

With regard to the need for a tool like CleanMyMac, when I first moved over to Macs from Windows, I believed what everyone said about not needing a housekeeping app for when apps are deleted. What I discovered, over time, that simply deleting the app leaves just as much cruff (sometimes more) than an app's uninstaller on Windows. The leftovers can interfere with the smooth running of the system.

Simple tools like AppCleaner do a great job of capturing 90% of the leftovers. CleanMyMac gets another 5%.

I don't want to convince someone to change their mind about the need for tools like this, (nor to invalidate any negative first-hand experiences they've had with such tools) but to say that not everyone's experience is the doom and gloom that some are claiming.
 

hobowankenobi

macrumors 68020
Aug 27, 2015
2,116
928
on the land line mr. smith.
Then how will I get rid of old files and just junk?
...Are you familiar with the trash can icon?

---

If one really needs to fiddle and "clean", Oynx has been great for about two decades, with a version for every OS. Free, and I have never seen it cause instability or bloat of any kind.

The same dev has a few apps, and Maintenance is more focused on "cleaning", without the doodads to tweak and change settings and preferences.

I have not used Onyx on an OS after 10.14...but would trust it (based on history) more than any other "cleaner" out there.

---

Another great, powerful (not free) tool from a trusted dev is Tinkertool System. It has some "cleaning" functions but the real power is in its advanced tools. Average users really won't need (or know how to use) most of it...but it is a great tool, and....no crashes, and also it is OS specific. Well worth the cost for anybody that needs the functionality (just the ACL editor is worth the price alone).
 
Last edited:

Big Bad D

macrumors 6502a
Jan 3, 2007
528
563
France
Then how will I get rid of old files and just junk?
Drag the app or files you want to delete to the trash. Yes there may be some associated remnant files that don’t get deleted, but can safely be ignored. Then delete trash regularly. If you really do want a more full trash deletion of apps but without bloatware then try Appcleaner.
 
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