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C7 POWER

macrumors 68020
Original poster
Apr 10, 2015
2,037
1,414
Charlotte, NC
I downloaded ios9 last week on my 6 Plus, I have 20 gig of cloud space, and until last week I had well over 8 gig left, but now my cloud says I can't back up my phone or iPad, and I deleted the phone and the iPad from the cloud to reset it and even though it shows no phone or iPad connected, it still says I only have 8 gig of free cloud storage even though neither of my 2 devices show connected anymore. Only thing I can come up with is maybe it still has my iOS 8 phone back up saved even though it doesn't show it?? Any help would be greatly appreciated. I can't back up either device
 

C7 POWER

macrumors 68020
Original poster
Apr 10, 2015
2,037
1,414
Charlotte, NC
I called Apple, seems my cloud is still storing my iOS 8.4 data even though I can't see it which is eating up 10 gig of my space and Apple can't delete it, I'm at a loss
 

C7 POWER

macrumors 68020
Original poster
Apr 10, 2015
2,037
1,414
Charlotte, NC
I'm on the site, still doesn't show the iOS 8 back up, just the iOS 9, so I'm using 20 gig (10 gig for 8 and 10 gig for 9) just because it won't let me see and delete the iOS 8 back up, this is crazy
 
Last edited:

grockk

macrumors 6502
Mar 16, 2006
365
5
File feedback if on PB or a radar if a developer. Many of us have the same issue.
 

C7 POWER

macrumors 68020
Original poster
Apr 10, 2015
2,037
1,414
Charlotte, NC
Bad thing is now since it has me over my 20 Gig just for my phone and I couldnt back up my phon eor iPad, now I had to up to the 200 gig plan for $3.99 a month instead of the $20 Gig I had for $10 a year. I dont see why Apple Support can not just delete all my back ups for me so I can start fresh. Very frustrating to now have to pay for something I do not need.
 
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