For a few years I've seen posts in various forums about problems with receiving or sending mail though comcast, or even verifying accounts, even after things had previously worked fine. At long last, the problem has hit me.
Briefly, everything was fine for several years, through various IOS versions and even through a phone upgrade. Meanwhile, OSX on the laptop also has worked without a glitch.
Then, I became aware yesterday that when I sent mail from my phone it disappeared into the electronic ether, even though the mail app listed it as sent. This led to all kinds of web searching for answers, checking settings, and so on, none of which helped. Sp I deleted the account and reentered. Hears where it gets word.
When I originally entered it comcast was a POP account. It still is on my laptop and works fine. But apparently it is now an imap as far as IOS is concerned, and Apple gives you imap parameters to enter on their support page. But it doesn't work. It either says the user name or password is incorrect (if you omit the @... part) or verifies OK but neither reads existing mail or receives new mail. Switching back to POP (prefix mail before comcast instead of imap) renders it unable to connect.
What the?
As I enter this the laptop is merrily receiving new email while the phone sits silent. But I have another email account tied to my website that is functioning normally.
Two workarounds include downloading the xfinity webmail app and using that, or getting a gmail account and gradually moving over.
Any thoughts? Is Xfinity the new evil empire?
Ed Merrin
Briefly, everything was fine for several years, through various IOS versions and even through a phone upgrade. Meanwhile, OSX on the laptop also has worked without a glitch.
Then, I became aware yesterday that when I sent mail from my phone it disappeared into the electronic ether, even though the mail app listed it as sent. This led to all kinds of web searching for answers, checking settings, and so on, none of which helped. Sp I deleted the account and reentered. Hears where it gets word.
When I originally entered it comcast was a POP account. It still is on my laptop and works fine. But apparently it is now an imap as far as IOS is concerned, and Apple gives you imap parameters to enter on their support page. But it doesn't work. It either says the user name or password is incorrect (if you omit the @... part) or verifies OK but neither reads existing mail or receives new mail. Switching back to POP (prefix mail before comcast instead of imap) renders it unable to connect.
What the?
As I enter this the laptop is merrily receiving new email while the phone sits silent. But I have another email account tied to my website that is functioning normally.
Two workarounds include downloading the xfinity webmail app and using that, or getting a gmail account and gradually moving over.
Any thoughts? Is Xfinity the new evil empire?
Ed Merrin
