Computer Freezing Issue: Yosemite 10.10.4/5; Watching YouTube in Safari

[Jess13]

What has happened is, I have been watching content at YouTube in Safari and the computer suddenly freezes, with a continuous looped audio snippet of last approximate half second of the content that was being watched before freezing. Force Quit keyboard shortcut is unresponsive, requiring forced shut down. I have had this happen probably 5 times, with a few times being in the past few weeks and it just happened before I posted this. Any ideas why this has been occurring?

 

[Taz Mangus]

What has happened is, I have been watching content at YouTube in Safari and the computer suddenly freezes, with a continuous looped audio snippet of last approximate half second of the content that was being watched before freezing. Force Quit keyboard shortcut is unresponsive, requiring forced shut down. I have had this happen probably 5 times, with a few times being in the past few weeks and it just happened before I posted this. Any ideas why this has been occurring?

Download and run Etrecheck: http://etresoft.com/etrecheck. Post the results.

 

[Jess13]

Post the results.

EtreCheck version: 2.4.2 (142)

Report generated 9/8/15

Download EtreCheck from http://etresoft.com/etrecheck



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Hardware Information: (What does this mean?)

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 290 - SN = 9G3010F00D3MB



Video Information: (What does this mean?)

Intel HD Graphics 4000

Color LCD 1280 x 800



System Software: (What does this mean?)

OS X 10.10.5 (14F27) - Time since boot: about 9 hours



Disk Information: (What does this mean?)

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

[redacted] (disk1) / : 498.88 GB (57.71 GB free)

Core Storage: disk0s2 499.25 GB Online



HL-DT-ST DVDRW GS31N ()



USB Information: (What does this mean?)

Mitsumi Electric Apple Optical USB Mouse

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. iPhone

Apple Inc. FaceTime HD Camera (Built-in)



Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus



Gatekeeper: (What does this mean?)

Anywhere



Kernel Extensions: (What does this mean?)

/Library/Extensions

[loaded] at.obdev.nke.LittleSnitch (4216 - SDK 10.8) [Click for support]

[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Click for support]



/System/Library/Extensions

[loaded] com.protech.NoSleep (1.4.0 - SDK 10.10) [Click for support]



Launch Agents: (What does this mean?)

[running] at.obdev.LittleSnitchUIAgent.plist [Click for support]

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[failed] com.adobe.AdobeCreativeCloud.plist [Click for support] [Click for details]

[failed] com.bjango.istatmenusagent.plist [Click for support] [Click for details]

[failed] com.bjango.istatmenusnotifications.plist [Click for support] [Click for details]

[loaded] com.google.keystone.agent.plist [Click for support]

[unknown] com.oracle.java.Java-Updater.plist [Click for support]



Launch Daemons: (What does this mean?)

[running] at.obdev.littlesnitchd.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[failed] com.bjango.istatmenusdaemon.plist [Click for support]

[loaded] com.chickenbyte.IconBoxHelper.plist [Click for support]

[loaded] com.ea.origin.ESHelper.plist [Click for support]

[loaded] com.fxfactory.FxFactory.helper.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[unknown] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.rogueamoeba.instanton-agent.plist [Click for support]

[loaded] com.spyresoft.dockmodhelper.plist [Click for support]

[running] com.surteesstudios.hddfancontroldaemon.plist [Click for support]

[loaded] de.appgineers.Mountain.Helper.plist [Click for support]

[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist [Click for support]



User Launch Agents: (What does this mean?)

[failed] com.aviator.agent.plist [Click for support]

[loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist [Click for support]

[not loaded] com.linotype.FontFolderProtector.plist [Click for support]

[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support] [Click for details]

[failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support] [Click for details]

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]



User Login Items: (What does this mean?)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)



Internet Plug-ins: (What does this mean?)

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]



User internet Plug-ins: (What does this mean?)

Picasa: Version: 1.0 - SDK 10.6 [Click for support]



Safari Extensions: (What does this mean?)

Beautipedia

Ghostery

Disconnect

Blur

DuckDuckGo

SaveFrom.net helper

AdBlock

Franker



3rd Party Preference Panes: (What does this mean?)

Flip4Mac WMV [Click for support]

NoSleep [Click for support]

Perian [Click for support]

SwitchResX [Click for support]



Time Machine: (What does this mean?)

Time Machine not configured!



Top Processes by CPU: (What does this mean?)

4% WindowServer

0% fontd

0% cloudpaird



Top Processes by Memory: (What does this mean?)

641 MB kernel_task

303 MB Safari

213 MB com.apple.WebKit.WebContent

205 MB iconservicesagent(2)

123 MB mds_stores



Virtual Memory Information: (What does this mean?)

3.14 GB Free RAM

4.86 GB Used RAM (1.97 GB Cached)

0 B Swap Used



Diagnostics Information: (What does this mean?)

Sep 8, 2015, 10:44:21 AM Self test - passed

 

[Taz Mangus]

I would start by uninstalling all the internal plugins, reboot and see if the issue still happens. You have an awful lot of programs running at startup as well that are listed in Launch Agents and Launch Daemons. If the problem does not get resolved by removing the internet plugins then I suggest you start looking at uninstalling the rest.

 

[Jess13]

I would start by uninstalling all the internal plugins, reboot and see if the issue still happens. You have an awful lot of programs running at startup as well that are listed in Launch Agents and Launch Daemons. If the problem does not get resolved by removing the internet plugins then I suggest you start looking at uninstalling the rest.

I'll try it.

 

[Jess13]

I would start by uninstalling all the internal plugins, reboot and see if the issue still happens. You have an awful lot of programs running at startup as well that are listed in Launch Agents and Launch Daemons. If the problem does not get resolved by removing the internet plugins then I suggest you start looking at uninstalling the rest.

How do I manually uninstall those launch agents and daemons, i.e. where do I locate?

 

[Taz Mangus]

How do I manually uninstall those launch agents and daemons, i.e. where do I locate?

http://www.dgkapps.com/blog/osx-tip...s-startup-items-launch-agents-and-login-items

 

[Jess13]

http://www.dgkapps.com/blog/osx-tip...s-startup-items-launch-agents-and-login-items

Thank You.