computer will not shutdown or restart

[lordmutt]

i am on 10.4.2, i recently upgraded from 10.3.4 to 10.4(when restart still worked) i then upgraded immediately to 10.4.2, however since then whenever i shutdown or restart all i get is a blue screen, if anyone can help this would be appreciated, thankyou

 

[varmit]

i am on 10.4.2, i recently upgraded from 10.3.4 to 10.4(when restart still worked) i then upgraded immediately to 10.4.2, however since then whenever i shutdown or restart all i get is a blue screen, if anyone can help this would be appreciated, thankyou

Have you repaired permissions? Look it up on the forum.

 

[lordmutt]

Have you repaired permissions? Look it up on the forum.

yes i have, it still does not shut down

 

[mad jew]

So it's having trouble logging out?

Maybe try restarting it manually? Just pull the power at the blue screen, wait half a minute, give the thing power again and start up.

 

[motulist]

It sounds like it's having trouble ending a processes or logging out of some service. Are you always connected to a server or some type of network when you try to log out? Before shutting down, unmount and disconnect all devices, log out of and shut down all network connections, and quit all applications. If any of those gives you an error saying it could not end xyz, then that's your restart problem. After that open activity monitor and see if there's any process still open that looks fishy. If not, quit activity monitor and try and restart. If it restarts without a problem now then the problem was one of those things you stopped or removed.

 

[lordmutt]

It sounds like it's having trouble ending a processes or logging out of some service. Are you always connected to a server or some type of network when you try to log out? Before shutting down, unmount and disconnect all devices, log out of and shut down all network connections, and quit all applications. If any of those gives you an error saying it could not end xyz, then that's your restart problem. After that open activity monitor and see if there's any process still open that looks fishy. If not, quit activity monitor and try and restart. If it restarts without a problem now then the problem was one of those things you stopped or removed.

yes i have a broadband modem connected!, stupid me!, i'll try it now, hopefully it'll work

 

[lordmutt]

ok big problem, removed modem ext drive everything repaired permissions, and it still will not shut down or restart, if anyone else has a solution please reply, thankyou

 

[Dont Hurt Me]

Make sure you have removed everything from you computer, i once had something about the same with my powermac. The problem was my ethernet card inside was bad(lightning) and once i removed it all was well. reset your pram. If its a older machine you could have a dead battery on the motherboard. Dont know what else to tell you.

 

[mad jew]

Is this every time? Have you pulled the power to see if something went wrong in the log off sequence and it wasn't corrected on start up?

 

[lordmutt]

Is this every time? Have you pulled the power to see if something went wrong in the log off sequence and it wasn't corrected on start up?

yes i've pulled the power, no change at all, the thing is on my 10.3.4 system which i had two days ago it shut down fine, which means it's probably a software fault, not hardware, anyway i guess i'll just re-install and see how it goes.

 

[motulist]

before reinstalling you should open the console and check your logs and see if anything looks fishy.

 

[jeremy.king]

You can always shutdown from Terminal, which I will use whenever a rogue process takes over.

Shutdown

sudo shutdown -h now
<enter password>

Restart

sudo shutdown -r now
<enter password>