Connected to VPN, can't map drives

[d2j7c83]

I'm running Snow Leopard and attempting to connect to a Windows Server work VPN and have done so successfully using both the Cisco AnyConnect client and the OS's built in Cisco client; both say that I am connected and logged in.

The problem is that when I go to map the network drives using go -> connect to server and I type in the location of a drive, it tells me that the server does not exist or is not available.

I have checked and re-checked the settings and the drive paths that I am entering against a colleague's who is able to connect with no problems using Leopard. The EXACT same entries provide the unwanted results.

Does anybody have any idea what might be causing this issue? Please, any help would be greatly appreciated! Thanks!

 

[belvdr]

Are you and your colleague at the same site when you VPN? The most likely culprit is your home subnet overlaps with the work subnet where the servers are.

 

[SpaceMagic]

Many reasons for this.

Check your local network (at home, in a hotel, where you are) isn't the same as your remote network (your office, the network on the other side of the VPN tunnel).

If your drives are DNS names (e.g. fileserver1.mycompany.com) and not IP addresses (e.g. 192.168.1.12) then be sure to specify your DNS server in System Preferences > Network > VPN > Advanced > DNS.

If you set up the VPN Gateway at the office recently, check the routing is correct. Can you access other intranet sites? Is it only the fileshares which don't work?

 

[d2j7c83]

Are you and your colleague at the same site when you VPN? The most likely culprit is your home subnet overlaps with the work subnet where the servers are.

We are not at the same location. Not sure how to check/change the subnet masks...

 

[d2j7c83]

Many reasons for this.

Check your local network (at home, in a hotel, where you are) isn't the same as your remote network (your office, the network on the other side of the VPN tunnel).

If your drives are DNS names (e.g. fileserver1.mycompany.com) and not IP addresses (e.g. 192.168.1.12) then be sure to specify your DNS server in System Preferences > Network > VPN > Advanced > DNS.

If you set up the VPN Gateway at the office recently, check the routing is correct. Can you access other intranet sites? Is it only the fileshares which don't work?

The IP address is specified in the VPN connection specifications as the server address, so it knows where to look. And as I said, I am connected to the VPN, it just won't allow me to map the drives.... If I wanted to specify these DNS servers, how would I locate them on my Windows-based server?

 

[d2j7c83]

Oh yeah, thank you for the responses!