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iphonehype

macrumors 65816
Original poster
Sep 14, 2012
1,287
1,062
Hey all,

I have a weird issue ongoing. My MacBook connects to my home Wi-Fi network but does not get an internet connection. My work MacBook is fine.

Its driving me insane, I've deleted the network profiles, deleted the Mac device from my Linksys Velop and still it doesn't work. When I connect to any other network the internet works fine.

My Velop mesh network is not restricting the MacBook, I've deleted the network profiles on my MacBook. What else can I try?

Its driving me insane!

Thanks all,
 

Mantis10

macrumors newbie
May 28, 2021
4
0
Pa
I've experienced this exact same issue. What I have to do is
Go to Network Preferences
Go to Advanced
Go to TCP/IP
Then Change from DHCP to STATIC
Set a static IP address to something in your Static range OR an address not being used on your network. Use a network scanner to see what address's are available.
Then go to DNS
First try the router as your DNS server. If there are any address there like 8.8.8.8 or 8.8.4.4 , use the Minus - and remove them from the list and then Use the Plus + and add your routers address . So if your router is 192.168.1.1 , use that as your DNS

After each step make sure you press OK and then APPLY for the changes to take effect.
Let me know if that works. I usually does.
 

iphonehype

macrumors 65816
Original poster
Sep 14, 2012
1,287
1,062
I've experienced this exact same issue. What I have to do is
Go to Network Preferences
Go to Advanced
Go to TCP/IP
Then Change from DHCP to STATIC
Set a static IP address to something in your Static range OR an address not being used on your network. Use a network scanner to see what address's are available.
Then go to DNS
First try the router as your DNS server. If there are any address there like 8.8.8.8 or 8.8.4.4 , use the Minus - and remove them from the list and then Use the Plus + and add your routers address . So if your router is 192.168.1.1 , use that as your DNS

After each step make sure you press OK and then APPLY for the changes to take effect.
Let me know if that works. I usually does.

Hey I gave this a go yesterday and I did the same today and nothing, I always ping 8.8.8.8 and keep it running and even try google.com but nothing. I think its a MacOS issue because I deleted the settings via Library for network and having the same issue. Can you kindly share any other ideas?

Could well be a DNS problem. Try navigating to http://142.250.179.228 which should open google.com. If that works, you need to sort your DNS settings
I thought this would be an interesting test, but it did not work. Do you have any other ideas? When I ping Google's DNS I get failures...


----

The moment I connect to Hotspot on iPhone it works fine, I've deleted the device on my Linksys VELOP and still nothing. If there's no other ideas, I'm reluctant but I'd have to do a master reset on the VELOP Mesh network. I have 30 devices connected some by Wi-Fi, so its going to be an interesting task!
 

BrianBaughn

macrumors G3
Feb 13, 2011
9,822
2,494
Baltimore, Maryland
An alternative to setting the MacBook to a "static" local IP would be to use DHCP reservations on the wifi network. Does the wifi network firmware have that option?

Additionally, you might want to set the DNS servers on the wifi itself to Google's or similar.
 

iphonehype

macrumors 65816
Original poster
Sep 14, 2012
1,287
1,062
Anyone facing issues I have resolved this. Factory reset router with keeping the same Wi-Fi security protocol, username and password. All devices reconnected automatically, just reset the rules and device prioritisation. Interesting why this happened, but at least I'm backup and running.

Thanks to all who contributed!
 

HDFan

Contributor
Jun 30, 2007
7,261
3,318
I always ping 8.8.8.8 and keep it running and even try google.com but nothing.

What does "nothing" mean? Do the pings work, are you getting an error, ....

nslookup google.com - what results do you get?
 

svenmany

macrumors demi-god
Jun 19, 2011
2,276
1,519
I think I'm missing something. You said you did a factory reset of the router and that fixed the problem. Had you already tried to just restart the router to see if that would fix it?
 

Mantis10

macrumors newbie
May 28, 2021
4
0
Pa
I have the same exact issues and I swapped out my router for a new one and I still have the same exact issues. For me it's not the router.
I can get it to work by setting a static IP and changing eh DNS on the Mac to the router and it will work for a while then fail. Then I have to change IP address and then change the DNS. I keep rotating through all the Static available addresses on my network and DNS servers. I even went through and used the ISP's DNS all through out my network and it doesn't fix the issue, it bandaids it for 1 session then I have to start all over again.
 
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