Constant notification requesting Mail password

[bmac89]

Hello,

Lately I have been getting a constant notification from OSX requesting me to enter my email password. It even happens on different local computer accounts which have different (AOL) email addresses.



I can press close or I can press continue and it opens system preferences and I enter my password but it says unable to verify account name or password. Regardless of what I do the incoming and outgoing emails are still working and the notification continues to occur numerous times a day.



When I press continue and it opens system preferences, if I press cancel instead and then press on details and I enter my password it accepts it. Despite this the notification still keep reappearing.



It is incredibly frustrating as the notifications do not go away unless you manually close them.

Any help would be much appreciated.
Thanks.

OSX 10.11.6

 

[dianeoforegon]

Do you have two step authentication set on your Account? If yes, you'll need an app-specific password to enter.

https://help.aol.com/articles/how-to-enable-2-step-verification-in-the-aol-desktop-software

 

[bmac89]

Do you have two step authentication set on your Account? If yes, you'll need an app-specific password to enter.

https://help.aol.com/articles/how-to-enable-2-step-verification-in-the-aol-desktop-software

Thanks for your reply.

No two step authentication on my account. Any other suggestion welcome - thanks

P.S. I don’t have any AOL software or apps. I’m just using the Mac mail app.