Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

smithdr

macrumors regular
Original poster
Aug 17, 2021
228
147
Hi All,

My 2016 MBP suffered physical damage by the Tennessee Repair Depot during a battery replacement--this is the second time they have damaged my laptop during a battery replacement. I have been on the phone with a 2nd level technical support individual for over two hours in an attempt to contact customer relations.

Does anyone have contact information for Apple Customer Relations or the individuals at Apple that are responsible for overseeing their contract repair centers?

Don
 
Hi All,

My 2016 MBP suffered physical damage by the Tennessee Repair Depot during a battery replacement--this is the second time they have damaged my laptop during a battery replacement. I have been on the phone with a 2nd level technical support individual for over two hours in an attempt to contact customer relations.

Does anyone have contact information for Apple Customer Relations or the individuals at Apple that are responsible for overseeing their contract repair centers?

Don
tcook@apple.com
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.