A friend, using her Mac email, signed up to the iclarified newsletter. She no longer wants to receive it. Unfortunately she cannot remember her user name - this is required to change / unsubscribe. But despite many attempts to contact iclarified support via the contact form and a found support email address, there has been no response whatsoever. I have also tried using a throwaway email, nothing. This has been going on for months. I contacted namecheap, the registrar, who said they had no obligation to help as they are not hosting the servers. I cannot find who hosts them for certain.
What else can she / we do to quit the persistent newsletter, now labelled SPAM and going straight to junk.
I am already in the 'just ignore it' mode, but I am not content with this powerless feeling and hopeless position.
I would hope that, if not legally but on decent guideline terms, iclarified are bound to be contactable and will respect an unsubscribe - but it appears they are neither.
What else can she / we do to quit the persistent newsletter, now labelled SPAM and going straight to junk.
I am already in the 'just ignore it' mode, but I am not content with this powerless feeling and hopeless position.
I would hope that, if not legally but on decent guideline terms, iclarified are bound to be contactable and will respect an unsubscribe - but it appears they are neither.