I am really annoyed with Apple at the moment! I bought a top end 16 inch MacBook Pro max 18 months ago for £3,400. I keep it in my very clean study in Yorkshire UK and had a window open near it the other day. A tiny cornfly has managed to climb into the screen, between the glass and the LCD display. It has died in the middle of my screen and now its all I see!!! Apple say its out of warranty and won't pay for it! A one and half year old laptop! Surely its a fault if insects can climb in to the screen! The screen is the interface for the laptop and should be perfect. So annoyed. £900 to fix. I edit photos on white backgrounds as my business and the dead insect constantly makes me try to photoshop it out! Do Apple have the right not to fix this?
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Cornfly ( small insect in my screen ) problem
- Thread starter Philllllip
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Yes - the warranty covers manufacturing defects and even if it was within warranty period a pest infestation would arguably be outside of covered items! Insurance policies normally specifically exclude insects and the like as causes of damage.
I'd agree though that the screen should be better sealed to avoid insects getting in and share your annoyance!
I'd agree though that the screen should be better sealed to avoid insects getting in and share your annoyance!
Ah thanks for your reply and info
When the cornfly was alive I was chasing it around with my cursor and hoping it would die at the very edge of the screen! Alas it decided to die in the middle of it instead! lol
Actually, what you describe should be impossible because the glass screen is pressed firmly against the LCD preventing any air gap occurring. The glass panel then has a ring of 3M strong tape that goes around the edge of the glass screen that sticks the glass screen to the bezel of the macbook, the tape acting as a secondary condition providing an air tight seal. The ONLY way a small fly can get in there is if the tape has become defective and allowed part of the glass screen to come away from the bezel.
Well, its happened to me :-( I also had an iMac several years ago and a cornfly also got in that screen also! more noticeable on a small 16 inch screen though than a 27 inch. On my laptop it was walking around quite happily under the glass so there must be enough space there for it to do that.
I've seen many of them taken apart and I can tell you fort a fact that there is no gap between the glass panel and the lcd because if there was it would mean there is an air gap between the glass screen and the lcd which could cause condensation to appear, a cloudiness (white discolouration due to difference in temperature of the air in the gap. This why there is to be no air gap. For the fly to have got in means there is an air gap which means there is a defect with the display.
This indeed sounds like a manufacturing defecet, due to the intended glass lamination. Under UK consumer law you should be able to argue for repair with whoever sold it, if Apple were the retailer, then the argument is with them, if they weren't, then it's with whoever sold it.
I've seen posts from others with this problem before.
Rare -- but it happens. Regardless of what some others have said in this thread.
Not much you can do about it, other than replace the display screen.
With your own money, if you have to.
Otherwise... just live with it.
Rare -- but it happens. Regardless of what some others have said in this thread.
Not much you can do about it, other than replace the display screen.
With your own money, if you have to.
Otherwise... just live with it.
This is so weird. How can an insect like that event get between the screen? Unless there is a gap???
The display assembly isn't laminated like a touchscreen. There is only a rubber adhesive gasket around the display.
I keep hoping it will drop down but it seems stuck there. I saw some one on Youtube use the side of an electric toothbrush on the screen to vibrate it so it falls to the bottom, Alas, it didn't work for me :-(
You may yet be lucky. My 27" 2015 iMac at one point had 3 of them in the screen, one of them annoyingly near the centre, but over time two of them have disappeared, leaving one near the bottom where it isn't a problem. Like you I tried banging on the screen, but that didn't seem to do it. Unfortunately, there are so many access points I don't know what can be done to prevent it other than covering the entire machine with a cloth or something during harvest time when it isn't actually in use.
That's assuming there's a gap between the two panes. If there isn't, I don't know how the fly got there.