Correct passcode not unlocking device

[lip008]

I bought a brand new iPhone 13 Pro Max in December.

- I set the passcode and left it on for a few weeks.
- Got annoyed and turned passcode off.
- In June I thought I lost the phone so I figured it would be good idea to enable some type of security again.
- Go into the settings for the passcode to turn it on.
- Enter passcode one time.
- Verify passcode second time.
- Enter password associated to my email address.
- Phone seemed to stutter for a second or two then resumed.
- I press the power button to bring up the passcode lock.
- Enter the passcode that was entered twice within the last 30 seconds.
- Passcode doesn't unlock the phone.
- Tried a few variations in case I typed it wrong but no joy. Now the phone is a locked paper weight.

I didn't use iCloud backup and didn't copy my data over locally so I will not reset the device.
The "companies" that have the software to brute force for 5K don't have an exploit yet and told me to check back in a few months.

I'm so disappointed that I didn't back up my data but I would have never thought this could happen. Never had an issue on any of my pixels prior to this and no troubles on my a53. It's the same passcode that I've been using on all of my devices past and present.

My question to the community is has this happened to anyone else?

 

[lip008]

I guess judging by the lack of feedback people think I'm an idiot who couldn't enter in a correct passcode 30 seconds after setting one.
This phone was sitting in my desk ever since this post hoping for a hacking miracle, but I've decided to cut my losses and sell it.
I go to reset the phone using iTunes and see the option to update it first, so I go that route.
Low and behold, after it updated, I'm assuming to the latest iOS version, it still says unavailable, but instead of being totally locked out, it now has a 7-hour timer counting down before it will allow me to try again.
So I'm assuming after the countdown I'll be able to enter in a passcode again.
Does anyone know why would updating the phone bring back the option to try again when previously it said the iPhone was totally unavailable?
Anyone know how many more tries after the 8-hour countdown?
If the phone will accept a passcode then I guess it can still be brute forced which is better than being totally unavailable.

 

[smoking monkey]

I guess you didn't get any replies for 2 reasons:
1. because it hasn't happened to anybody else.
2. because your story sets off some red flags.

Now, number 2 may be incorrect, but perhaps that's how it looks to many people? Did a little to me to be honest.

But taking the OP at face value:
1. Log in to your iCloud account to check to see if everything is on the up and up. Make sure no other devices are logged onto your account. All good, advance to #2.
2. Try this... https://support.apple.com/en-us/HT204306 Didn't work? Next step.
3. Call Apple No luck? Next step.
4. Search the web using different keywords to find any info you can. That fail? Next step.
5. Ask for help on MRs or other sites. Total despair? Next step.
6. Employ the services of a somewhat dodgy technician. Too scared? Next Step.
6. Game over, enjoy life. As long as you weren't hacked, it's inconvenient but not the end of the world.


It would suck if you've got photos on it etc. But I guess that's a good but harsh lesson to make sure you've backed up your devices in future. It's a painful and frustrating lesson though and don't wish it on anybody.

Good luck with an adequate resolution.

 

[Apple_Robert]

If this happens to anyone else, take your phone and official purchase retail receipt to your local Apple Store and they will get your phone unlocked.

 

[lip008]

I guess you didn't get any replies for 2 reasons:
1. because it hasn't happened to anybody else.
2. because your story sets off some red flags.

Now, number 2 may be incorrect, but perhaps that's how it looks to many people? Did a little to me to be honest.

But taking the OP at face value:
1. Log in to your iCloud account to check to see if everything is on the up and up. Make sure no other devices are logged onto your account. All good, advance to #2.
2. Try this... https://support.apple.com/en-us/HT204306 Didn't work? Next step.
3. Call Apple No luck? Next step.
4. Search the web using different keywords to find any info you can. That fail? Next step.
5. Ask for help on MRs or other sites. Total despair? Next step.
6. Employ the services of a somewhat dodgy technician. Too scared? Next Step.
6. Game over, enjoy life. As long as you weren't hacked, it's inconvenient but not the end of the world.


It would suck if you've got photos on it etc. But I guess that's a good but harsh lesson to make sure you've backed up your devices in future. It's a painful and frustrating lesson though and don't wish it on anybody.

Good luck with an adequate resolution.

I know....lots of red flags. I don't know why I just wouldn't use face ID and iCloud, but I guess I'm one of those people. I appreciate the feedback though.

1. No iCloud back up...egg on my face.
2. Didn't work.
3. Of course Apple support has no quality suggestion other than reset the device.
4. Believe me...I've searched a lot.
5. Isn't that what I'm doing here?
6. I was prepared to spend the $ but there weren't any backdoors yet. Quoted 5k with $600 investigation once a backdoor is found.
6. Probably meant #7. Indeed, not the end of the world hence me attempting to cut my ties and move on.

I can assure you the iPhone was unavailable with no count down for months and now after doing an update via iTunes in 3:38 minutes I can try again. Nowhere does it say Apple has a 7-hour countdown to try again. From my research the largest interval is an hour. I guess I'll see what happens in another 3+ hours.

 

[lip008]

If this happens to anyone else, take your phone and official purchase retail receipt to your local Apple Store and they will get your phone unlocked.

I can get the phone unlocked without the Apple Store. What I can't do is get it unlocked without losing the data. Are you saying the Apple Store can unlock and save the data?

 

[MmkLucario]

I can get the phone unlocked without the Apple Store. What I can't do is get it unlocked without losing the data. Are you saying the Apple Store can unlock and save the data?

No, you’ll lose the data on your device.

 

[BugeyeSTI]

Data is gone unless you can remember the passcode. If you restore the phone and know the iCloud activation password the device password will be removed as result of the restore process. No backup is definitely a huge mistake and unfortunately loss of data has been a reoccurring theme people face when regular backups aren't made...

 

[lip008]

Data is gone unless you can remember the passcode.

I checked the phone this morning after the 8 hour count down I'm prompted with the enter passcode which turns to "attempting data recovery". That failed because I enter the only passcode that I know which originally failed putting me in this spot.

I guess my next question is where is this "attempting data recovery" trying to be completed from? Locally or from a network connection. If locally, it seems I get more chances at typing in a correct passcode.

 

[lip008]

Situation over. Phone back to being a working device sans me data.

 

[Reinier2011]

I bought a brand new iPhone 13 Pro Max in December.

- I set the passcode and left it on for a few weeks.
- Got annoyed and turned passcode off.
- In June I thought I lost the phone so I figured it would be good idea to enable some type of security again.
- Go into the settings for the passcode to turn it on.
- Enter passcode one time.
- Verify passcode second time.
- Enter password associated to my email address.
- Phone seemed to stutter for a second or two then resumed.
- I press the power button to bring up the passcode lock.
- Enter the passcode that was entered twice within the last 30 seconds.
- Passcode doesn't unlock the phone.
- Tried a few variations in case I typed it wrong but no joy. Now the phone is a locked paper weight.

I didn't use iCloud backup and didn't copy my data over locally so I will not reset the device.
The "companies" that have the software to brute force for 5K don't have an exploit yet and told me to check back in a few months.

I'm so disappointed that I didn't back up my data but I would have never thought this could happen. Never had an issue on any of my pixels prior to this and no troubles on my a53. It's the same passcode that I've been using on all of my devices past and present.

My question to the community is has this happened to anyone else?

Hi,

Possibly tied to or similar entities like MossAdams and cling ons. Behavioral health and bioinformatics have made a mistake with me and sent me a message for an ISO 27001 from cadence to GitHub giving themselves up on the tragic projects pertaining to eugenics. The certificate outlines scope of work for client to fulfill projects. I happened to find out they are producing data/purging data rather than keeping natural data for use. This in turn feeds statistics to adequately fill in requirements for jurisdictions for behavioral health for example or tech. (In my research it is Astra Zeneca projects Portland OR)

In my situation they made my passcode not work and it was locked for 30 days. This also happened on my MacBook Pro M1 14' inch and the MacBook Pro 13' Touch Bar intel and the MacBook Air 13 M2. They all had interference form locking me out and creating a mass lock out event with no ability to get in with 2 step verification since my password didn't work for the iPhone 13 pro. All avenues closed. I would be cautious I hear "white coats" are using payloads from GitHub to augment research. The system also rebooted into safe mode erasing all system logs saved from the events prior to purge outlining Autodesk and GitHub in system.

Notes:

OHSU
CareOregon
NCBI colaborares with GitHub
Microsoft (Colaborators: Fresh consulting, VM WARE, Google, Facebook, TMobile, MossAdams)

This is currently picking up in the NW think of Gerrymandering ramped up to eugenics.

 

[Reinier2011]

Data is gone unless you can remember the passcode. If you restore the phone and know the iCloud activation password the device password will be removed as result of the restore process. No backup is definitely a huge mistake and unfortunately loss of data has been a reoccurring theme people face when regular backups aren't made..

STI, the ratio of responses on how many people should be responding seems about right.