Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Parsa.s-h

macrumors newbie
Original poster
Mar 14, 2025
7
2
I have recently bought this brand new ipad 10th gen. I have unboxed it at the store.unfortunately when i came back home i realized this tiny nick back of my ipad.sadly i live in a region that apple does not support no asked replacement option.it kinda bothers me. Due to several complaints about QC issues about brand new ipads and iphones, i consider mine to be nonsense.am i really overreacting?
 

Attachments

  • Screenshot_20250315_010551_Gallery.jpg
    Screenshot_20250315_010551_Gallery.jpg
    161.9 KB · Views: 92
I’d be more bothered by having an iPad 10 when the iPad 11 is out than having a blemish somewhere where a case will cover it. The iPad 11 is, by base iPad standards, 1.5 years overdue. Can you exchange for the later model, rather than approaching it on the basis of a cosmetic blemish?
 
Got it. It seems very small–not something I would worry about. You could spend a lot of back and forth time trying to get a "perfect" unit. In my opinion, it wouldn't be worth your time. It reminds me of when my car was new. Every little ding or blemish seemed important. But now it's older and none of that matters any more.
 
I wonder if this is a usual manufacturing variation or I am the unlucky one here.(mild ocd sorry🥲)
You don't have OCD. You are just trying to treat the phone as a perfect work of art. It isn't going to stay perfect. Either focus on your life in a meaningful way, or return the iPad over something stupid.
 
Last edited:
I wonder if this is a usual manufacturing variation or I am the unlucky one here.(mild ocd sorry🥲)
It does happen occasionally, there was a post here where someone’s Mini 7 had an actual gouge out of it where the charger port is (thankfully Apple exchanged it without issue, though I believe they had a long wait for a new unit.)

I wonder whether imperfections like yours are either not noticed because of the speed they are working at, or are assumed to be things that will wipe off. If a customer is buying a brand new device it’s not unreasonable to expect it not to have a cosmetic issue out of the box - it would impact the price if you tried to sell it on, even though you haven’t caused it. Though in reality you will get marks in time - I keep my iPad in a case and it has a few marks on, as did the iPad before that. I was only aware of causing one of them, and didn’t notice any marks out of the box on either iPad.

Would they have better QC on a higher end device? People are more likely to accept a minor blemish on something that cost a few hundred rather than a thousand, I’d say.

If it bothers you then the only option is to buy from someone who offers no quibble returns. Sucks if you live in a country without that, as the choice is then take the risk or go without.
 
It does happen occasionally, there was a post here where someone’s Mini 7 had an actual gouge out of it where the charger port is (thankfully Apple exchanged it without issue, though I believe they had a long wait for a new unit.)

I wonder whether imperfections like yours are either not noticed because of the speed they are working at, or are assumed to be things that will wipe off. If a customer is buying a brand new device it’s not unreasonable to expect it not to have a cosmetic issue out of the box - it would impact the price if you tried to sell it on, even though you haven’t caused it. Though in reality you will get marks in time - I keep my iPad in a case and it has a few marks on, as did the iPad before that. I was only aware of causing one of them, and didn’t notice any marks out of the box on either iPad.

Would they have better QC on a higher end device? People are more likely to accept a minor blemish on something that cost a few hundred rather than a thousand, I’d say.

If it bothers you then the only option is to buy from someone who offers no quibble returns. Sucks if you live in a country without that, as the choice is then take the risk or go without.
Well said.actually I’ve taken it to the store where I bought it.they said we take it and if worth a repair , we change the back frame ,not the whole iPad.😑 I’ve decided not to,just because in my region it affects the resell price noticeably.
 
I have recently bought this brand new ipad 10th gen. I have unboxed it at the store.unfortunately when i came back home i realized this tiny nick back of my ipad.sadly i live in a region that apple does not support no asked replacement option.it kinda bothers me. Due to several complaints about QC issues about brand new ipads and iphones, i consider mine to be nonsense.am i really overreacting?
Just fuggedaboutit. The world will go on.
 
I just put mine in the Magic Keyboard and use it. For all I know, I may have dozens of invisible specks. When I do a trade in, no one has ever discounted for specks.
 
  • Like
Reactions: Parsa.s-h
I just put mine in the Magic Keyboard and use it. For all I know, I may have dozens of invisible specks. When I do a trade in, no one has ever discounted for specks.
Trade in, yes, but if you are trying to sell (as I did because as long as it was deemed good condition the price was more than a trade in) it is different. The highest grade required all original accessories and the box, which I had, but also for the iPad to be mint. With such a blemish it is not mint, although the iPad would’ve been much closer to the grade above than the one below.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.