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Crash Log Analysis

M

max pl

macrumors regular
Original poster
Jun 9, 2010
187
12
My MBPR has been getting regular full system freezes lately. Its happening more than once a week.
I have Flash disabled on all sites except for Google Finance. Is this okay or should I have the add on removed completely?

How can I post the logs and have someone analyze the problem? If not here, are there services that do this?

I tried running a hardware test too by holding D after boot but the test results stated that there are no problems.
 
A

afluriach

macrumors newbie
Feb 16, 2016
11
1
Nothing running in userspace should be able to crash the system. Most likely, it would be something you have installed.
 
CoastalOR

CoastalOR

macrumors 68040
Jan 19, 2015
3,032
1,151
Oregon, USA
max pl said:
My MBPR has been getting regular full system freezes lately. Its happening more than once a week. I have Flash disabled on all sites except for Google Finance. Is this okay or should I have the add on removed completely?

How can I post the logs and have someone analyze the problem? If not here, are there services that do this?

I tried running a hardware test too by holding D after boot but the test results stated that there are no problems.
Click to expand...
The Kernel Panic log should be in this folder (hidden)
Go to folder by pressing keys shift+command+g
copy and past the below Code:
/Library/Logs/DiagnosticReports
Then click Go

or

Crash Log Location
To find a crash report: Use the Console app (app is in the Utilities folder)>User Diagnostics Reports with ".crash" as the extension.

Copy & paste the crash information in a Post so people can take a look and maybe help.
Code: 
pasted crash log info
 
  • Like
Reactions: Weaselboy
M

max pl

macrumors regular
Original poster
Jun 9, 2010
187
12
CoastalOR said:
The Kernel Panic log should be in this folder (hidden)
Go to folder by pressing keys shift+command+g
copy and past the below Code:
/Library/Logs/DiagnosticReports
Then click Go

or

Crash Log Location
To find a crash report: Use the Console app (app is in the Utilities folder)>User Diagnostics Reports with ".crash" as the extension.

Copy & paste the crash information in a Post so people can take a look and maybe help.
Code: 
pasted crash log info
Click to expand...

user diagnostics reports is completely empty.

as for the library log of diagnostic reports, there are Spin Reports from yesterday.

the code is apparently too long to post here so I've copied a portion of it.
[doublepost=1457886096][/doublepost]
Code: 
Date/Time:       2016-03-12 15:18:17 -0500
OS Version:      Mac OS X 10.11.3 (Build 15D21)
Architecture:    x86_64h
Report Version:  22

Command:         WindowServer
Path:            /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphics.framework/Resources/WindowServer
Version:         ??? (???)
Parent:          launchd [1]
PID:             159

Event:           service progress watchdog
Duration:        1.00s
Steps:           10 (100ms sampling interval)

Hardware model:  MacBookPro11,3
Active cpus:     8

Fan speed:       2163 rpm

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------

Heaviest stack for the main thread of the target process:
  10  start + 1 (libdyld.dylib + 13741) [0x7fff85f065ad]
  10  ??? (WindowServer + 3966) [0x10b949f7e]
  10  CGXServer + 7338 (CoreGraphics + 3004106) [0x7fff8f3b46ca]
  10  CGXRunOneServicesPass + 1893 (CoreGraphics + 2996521) [0x7fff8f3b2929]
  10  post_port_data + 234 (CoreGraphics + 3009455) [0x7fff8f3b5baf]
  10  connectionHandler + 137 (CoreGraphics + 4442423) [0x7fff8f513937]
  10  CGXHandleMessage + 90 (CoreGraphics + 4638051) [0x7fff8f543563]
  10  __connectionHandler_block_invoke + 86 (CoreGraphics + 4450502) [0x7fff8f5158c6]
  10  _XHWCaptureWindowList + 1562 (CoreGraphics + 1209770) [0x7fff8f1fe5aa]
  10  CGXHWCaptureWindowList + 1837 (CoreGraphics + 3806023) [0x7fff8f478347]
  10  IOSurfaceCreate + 12 (IOSurface + 10772) [0x7fff8a524a14]
  10  IOSurfaceClientCreate + 229 (IOSurface + 2648) [0x7fff8a522a58]
  10  IOConnectCallMethod + 342 (IOKit + 26584) [0x7fff8b0517d8]
  10  io_connect_method + 384 (IOKit + 412899) [0x7fff8b0afce3]
  10  mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff8b960386]
*10  hndl_mach_scall64 + 22 (kernel + 2034262) [0xffffff80003f0a56]
*10  mach_call_munger64 + 410 (kernel + 1821994) [0xffffff80003bcd2a]
*10  mach_msg_overwrite_trap + 197 (kernel + 881381) [0xffffff80002d72e5]
*10  ipc_kmsg_send + 168 (kernel + 817320) [0xffffff80002c78a8]
*10  ipc_kobject_server + 259 (kernel + 933619) [0xffffff80002e3ef3]
*10  ??? (kernel + 1687072) [0xffffff800039be20]
*10  is_io_connect_method + 487 (kernel + 7214967) [0xffffff80008e1777]
*10  IOSurfaceRootUserClient::s_create_surface(IOSurfaceRootUserClient*, void*, IOExternalMethodArguments*) + 140 (IOSurface + 27328) [0xffffff7f8198fac0]
*10  IOSurfaceRootUserClient::create_surface(void*, IOSurfaceLockResult*, unsigned int, unsigned int*) + 140 (IOSurface + 29436) [0xffffff7f819902fc]
*10  IOSurfaceRoot::createSurface(task*, OSDictionary*) + 54 (IOSurface + 23510) [0xffffff7f8198ebd6]
*10  IORecursiveLockLock + 32 (kernel + 6824448) [0xffffff8000882200]
*10  lck_mtx_lock + 653 (kernel + 1857213) [0xffffff80003c56bd]
*10  lck_mtx_lock_wait_x86 + 520 (kernel + 1882920) [0xffffff80003cbb28]
*10  thread_block_reason + 175 (kernel + 1005615) [0xffffff80002f582f]
*10  ??? (kernel + 1019164) [0xffffff80002f8d1c]
*10  machine_switch_context + 316 (kernel + 1891868) [0xffffff80003cde1c]


Process:         WindowServer [159]
Path:            /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphics.framework/Resources/WindowServer
Architecture:    x86_64
Parent:          launchd [1]
UID:             88
Task size:       63072 pages (+4)
CPU Time:        0.015s
Note:            1 idle work queue threads omitted

  Thread 0x46f            DispatchQueue 1         10 samples (1-10)       priority 79 (base 79)
  <IO policy important>
  10  start + 1 (libdyld.dylib + 13741) [0x7fff85f065ad] 1-10
    10  ??? (WindowServer + 3966) [0x10b949f7e] 1-10
      10  CGXServer + 7338 (CoreGraphics + 3004106) [0x7fff8f3b46ca] 1-10
        10  CGXRunOneServicesPass + 1893 (CoreGraphics + 2996521) [0x7fff8f3b2929] 1-10
          10  post_port_data + 234 (CoreGraphics + 3009455) [0x7fff8f3b5baf] 1-10
            10  connectionHandler + 137 (CoreGraphics + 4442423) [0x7fff8f513937] 1-10
              10  CGXHandleMessage + 90 (CoreGraphics + 4638051) [0x7fff8f543563] 1-10
                10  __connectionHandler_block_invoke + 86 (CoreGraphics + 4450502) [0x7fff8f5158c6] 1-10
                  10  _XHWCaptureWindowList + 1562 (CoreGraphics + 1209770) [0x7fff8f1fe5aa] 1-10
                    10  CGXHWCaptureWindowList + 1837 (CoreGraphics + 3806023) [0x7fff8f478347] 1-10
                      10  IOSurfaceCreate + 12 (IOSurface + 10772) [0x7fff8a524a14] 1-10
                        10  IOSurfaceClientCreate + 229 (IOSurface + 2648) [0x7fff8a522a58] 1-10
                          10  IOConnectCallMethod + 342 (IOKit + 26584) [0x7fff8b0517d8] 1-10
                            10  io_connect_method + 384 (IOKit + 412899) [0x7fff8b0afce3] 1-10
                              10  mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff8b960386] 1-10
                               *10  hndl_mach_scall64 + 22 (kernel + 2034262) [0xffffff80003f0a56] 1-10
                                 *10  mach_call_munger64 + 410 (kernel + 1821994) [0xffffff80003bcd2a] 1-10
                                   *10  mach_msg_overwrite_trap + 197 (kernel + 881381) [0xffffff80002d72e5] 1-10
                                     *10  ipc_kmsg_send + 168 (kernel + 817320) [0xffffff80002c78a8] 1-10
                                       *10  ipc_kobject_server + 259 (kernel + 933619) [0xffffff80002e3ef3] 1-10
                                         *10  ??? (kernel + 1687072) [0xffffff800039be20] 1-10
                                           *10  is_io_connect_method + 487 (kernel + 7214967) [0xffffff80008e1777] 1-10
                                             *10  IOSurfaceRootUserClient::s_create_surface(IOSurfaceRootUserClient*, void*, IOExternalMethodArguments*) + 140 (IOSurface + 27328) [0xffffff7f8198fac0] 1-10
                                               *10  IOSurfaceRootUserClient::create_surface(void*, IOSurfaceLockResult*, unsigned int, unsigned int*) + 140 (IOSurface + 29436) [0xffffff7f819902fc] 1-10
                                                 *10  IOSurfaceRoot::createSurface(task*, OSDictionary*) + 54 (IOSurface + 23510) [0xffffff7f8198ebd6] 1-10
                                                   *10  IORecursiveLockLock + 32 (kernel + 6824448) [0xffffff8000882200] 1-10
                                                     *10  lck_mtx_lock + 653 (kernel + 1857213) [0xffffff80003c56bd] 1-10
                                                       *10  lck_mtx_lock_wait_x86 + 520 (kernel + 1882920) [0xffffff80003cbb28] 1-10
                                                         *10  thread_block_reason + 175 (kernel + 1005615) [0xffffff80002f582f] 1-10
                                                           *10  ??? (kernel + 1019164) [0xffffff80002f8d1c] 1-10
                                                             *10  machine_switch_context + 316 (kernel + 1891868) [0xffffff80003cde1c] 1-10

  Thread 0x471            DispatchQueue 2         10 samples (1-10)       priority 37 (base 37)   cpu time 0.012s
  <thread QoS user initiated (requested user initiated), IO policy important>
  10  _dispatch_mgr_thread + 52 (libdispatch.dylib + 32001) [0x7fff95baed01] 1-10
    3  kevent_qos + 10 (libsystem_kernel.dylib + 98294) [0x7fff8b966ff6] 1-3
     *1  ??? (kernel + 5838416) [0xffffff8000791650] 1
     *1  call_continuation + 23 (kernel + 1888119) [0xffffff80003ccf77] 2
       *1  ??? (kernel + 5834340) [0xffffff8000790664] 2
         *1  return_to_iret + 288 (kernel + 2032924) [0xffffff80003f051c] 2
           *1  i386_astintr + 46 (kernel + 1912222) [0xffffff80003d2d9e] 2
             *1  ast_taken + 141 (kernel + 893085) [0xffffff80002da09d] 2
               *1  thread_block_reason + 175 (kernel + 1005615) [0xffffff80002f582f] 2
                 *1  ??? (kernel + 1019164) [0xffffff80002f8d1c] 2
                   *1  machine_switch_context + 316 (kernel + 1891868) [0xffffff80003cde1c] (running) 2
     *1  ??? (kernel + 5838416) [0xffffff8000791650] 3
    1  _dispatch_mgr_invoke + 40 (libdispatch.dylib + 32745) [0x7fff95baefe9] 4
      1  _dispatch_kevent_machport_drain + 166 (libdispatch.dylib + 72651) [0x7fff95bb8bcb] 4
        1  _dispatch_kevent_merge + 41 (libdispatch.dylib + 72721) [0x7fff95bb8c11] 4
          1  _dispatch_queue_wakeup_with_qos_slow + 126 (libdispatch.dylib + 14906) [0x7fff95baaa3a] 4
            1  _dispatch_queue_wakeup_global_slow + 60 (libdispatch.dylib + 22131) [0x7fff95bac673] 4
              1  __workq_kernreturn + 10 (libsystem_kernel.dylib + 95966) [0x7fff8b9666de] 4
               *1  hndl_unix_scall64 + 10 (kernel + 2034218) [0xffffff80003f0a2a] (running) 4
    6  kevent_qos + 10 (libsystem_kernel.dylib + 98294) [0x7fff8b966ff6] 5-10
     *3  ??? (kernel + 5838416) [0xffffff8000791650] 5-7
     *1  call_continuation + 23 (kernel + 1888119) [0xffffff80003ccf77] 8
       *1  ??? (kernel + 5838520) [0xffffff80007916b8] 8
         *1  ??? (kernel + 5838171) [0xffffff800079155b] 8
           *1  ??? (kernel + 5840828) [0xffffff8000791fbc] (running) 8
     *2  ??? (kernel + 5838416) [0xffffff8000791650] 9-10

  Thread 0x741            10 samples (1-10)       priority 79 (base 79)
  <IO policy important>
  10  thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8ebb5375] 1-10
    10  _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8ebb7b90] 1-10
      10  _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8ebb7c13] 1-10
        10  thread_fun + 25 (QuartzCore + 129849) [0x7fff8109ab39] 1-10
          10  CA::Render::Server::server_thread(void*) + 257 (QuartzCore + 130113) [0x7fff8109ac41] 1-10
            10  mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff8b960386] 1-10
             *10  ipc_mqueue_receive_continue + 0 (kernel + 833088) [0xffffff80002cb640] 1-10

  Thread 0x1f0342         10 samples (1-10)       priority 37-76 (base 37-76)
  <IO policy important, priority 76 (76)>
*8  wq_unsuspend_continue + 0 (pthread + 20946) [0xffffff7f80ef61d2] (suspended) 1-8
  <thread QoS user initiated (requested user initiated), priority 37 (37)>
  2  start_wqthread + 13 (libsystem_pthread.dylib + 4965) [0x7fff8ebb5365] 9-10
    2  __workq_kernreturn + 10 (libsystem_kernel.dylib + 95966) [0x7fff8b9666de] 9-10
     *2  wq_unpark_continue + 0 (pthread + 21473) [0xffffff7f80ef63e1] 9-10

  Binary Images:
         0x10b949000 -        0x10b949fff  WindowServer (1)                            <1A812C4E-CB5C-3591-8C4F-45DF2C71F237>  /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphics.framework/Resources/WindowServer
      0x7fff8107b000 -     0x7fff81249fff  com.apple.QuartzCore 1.11 (410.14)          <CB19502B-D25F-379C-B50F-08A98FF73B68>  /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
      0x7fff85f03000 -     0x7fff85f06fff  libdyld.dylib (360.19)                      <AA629043-C6F6-32FE-8007-E3478E99ACA7>  /usr/lib/system/libdyld.dylib
      0x7fff8a522000 -     0x7fff8a525fff  com.apple.IOSurface 108.0.1 (108.0.1)       <7B05B27A-5CC4-30D4-8A10-ED444A2807A2>  /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
      0x7fff8b04b000 -     0x7fff8b0bffff  com.apple.framework.IOKit 2.0.2 (1179.20.6) <D92E537D-F96D-39E1-B9AC-9A18943AFCC7>  /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
      0x7fff8b94f000 -     0x7fff8b96dfff  libsystem_kernel.dylib (3248.30.4)          <9CEB6C3B-1CAF-3C32-A9FD-93BC72CBCEA1>  /usr/lib/system/libsystem_kernel.dylib
      0x7fff8ebb4000 -     0x7fff8ebbdfff  libsystem_pthread.dylib (138.10.4)          <327CECD0-B881-3153-8FCC-4FD4818B7F16>  /usr/lib/system/libsystem_pthread.dylib
      0x7fff8f0d7000 -     0x7fff90328fff  com.apple.CoreGraphics 1.600.0 (948)        <1F017C08-E3D9-30CD-9896-C66C6410926C>  /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
      0x7fff95ba7000 -     0x7fff95bd4fff  libdispatch.dylib (501.20.1)                <324C9189-2AF3-3356-847F-6F4CE1C6E901>  /usr/lib/system/libdispatch.dylib
*0xffffff7f80ef1000 - 0xffffff7f80efafff  com.apple.kec.pthread 1.0 (1)               <39D0B4EB-B7F4-3891-96C2-F8B886656C8A>  /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff7f81989000 - 0xffffff7f81992fff  com.apple.iokit.IOSurface 108.0.1 (108.0.1) <5D984125-CEC9-39B6-BA6E-6C6C6004552C>  /System/Library/Extensions/IOSurface.kext/Contents/MacOS/IOSurface
*0xffffff8000200000 - 0xffffff80009fffff  kernel (3248.30.4)                          <DECC9F02-27D7-31F0-9599-A9EF2873902C>  /System/Library/Kernels/kernel


Process:         accountsd [260]
Path:            /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture:    x86_64
Parent:          launchd [1]
UID:             501
Sudden Term:     Clean (allows idle exit)
Task size:       8844 pages

  Thread 0x7c7            DispatchQueue 1         10 samples (1-10)       priority 31 (base 31)
  <thread QoS legacy (requested legacy), process unclamped, timers coalesced, IO policy important>
  10  start + 1 (libdyld.dylib + 13741) [0x7fff85f065ad] 1-10
    10  ??? (accountsd + 2586) [0x102950a1a] 1-10
      10  CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff867a7338] 1-10
        10  __CFRunLoopRun + 1356 (CoreFoundation + 457452) [0x7fff867a7aec] 1-10
          10  __CFRunLoopServiceMachPort + 212 (CoreFoundation + 460324) [0x7fff867a8624] 1-10
            10  mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff8b960386] 1-10
             *10  ipc_mqueue_receive_continue + 0 (kernel + 833088) [0xffffff80002cb640] 1-10

  Thread 0x7d3            DispatchQueue 2         10 samples (1-10)       priority 37 (base 37)
  <thread QoS user initiated (requested user initiated), process unclamped, timers coalesced, IO policy important>
  10  _dispatch_mgr_thread + 52 (libdispatch.dylib + 32001) [0x7fff95baed01] 1-10
    10  kevent_qos + 10 (libsystem_kernel.dylib + 98294) [0x7fff8b966ff6] 1-10
     *10  ??? (kernel + 5838416) [0xffffff8000791650] 1-10

  Thread 0x3bef4          10 samples (1-10)       priority 63 (base 63)
  <process unclamped, timers coalesced, IO policy important>
  10  thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8ebb5375] 1-10
    10  _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8ebb7b90] 1-10
      10  _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8ebb7c13] 1-10
        10  __NSThread__start__ + 1351 (Foundation + 1932399) [0x7fff82d32c6f] 1-10
          10  +[NSURLConnection(Loader) _resourceLoadLoop:] + 412 (CFNetwork + 30441) [0x7fff8778c6e9] 1-10
            10  CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff867a7338] 1-10
              10  __CFRunLoopRun + 1356 (CoreFoundation + 457452) [0x7fff867a7aec] 1-10
                10  __CFRunLoopServiceMachPort + 212 (CoreFoundation + 460324) [0x7fff867a8624] 1-10
                  10  mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff8b960386] 1-10
                   *10  ipc_mqueue_receive_continue + 0 (kernel + 833088) [0xffffff80002cb640] 1-10

  Thread 0x3bef5          10 samples (1-10)       priority 31 (base 31)
  <thread QoS legacy (requested legacy), process unclamped, timers coalesced, IO policy important>
  10  thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8ebb5375] 1-10
    10  _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8ebb7b90] 1-10
      10  _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8ebb7c13] 1-10
        10  __select + 10 (libsystem_kernel.dylib + 94582) [0x7fff8b966176] 1-10
         *10  ??? (kernel + 5998672) [0xffffff80007b8850] 1-10

  Binary Images:
         0x102950000 -        0x102950fff  accountsd (585.1)                      <961BCB80-466C-348B-9C6E-9B32864FE2BC>  /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
      0x7fff82b5b000 -     0x7fff82eaffff  com.apple.Foundation 6.9 (1256.1)      <66106CC9-9D97-3846-88D8-4BF6BB508296>  /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
      0x7fff85f03000 -     0x7fff85f06fff  libdyld.dylib (360.19)                 <AA629043-C6F6-32FE-8007-E3478E99ACA7>  /usr/lib/system/libdyld.dylib
      0x7fff86738000 -     0x7fff86baefff  com.apple.CoreFoundation 6.9 (1256.14) <768A7FB7-9143-3148-8591-7C6ED3162D35>  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
      0x7fff87785000 -     0x7fff87a0bfff  com.apple.CFNetwork 760.2.6 (760.2.6)  <653B1552-C1EC-36A5-85D0-9FC3ED3CCF72>  /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
      0x7fff8b94f000 -     0x7fff8b96dfff  libsystem_kernel.dylib (3248.30.4)     <9CEB6C3B-1CAF-3C32-A9FD-93BC72CBCEA1>  /usr/lib/system/libsystem_kernel.dylib
      0x7fff8ebb4000 -     0x7fff8ebbdfff  libsystem_pthread.dylib (138.10.4)     <327CECD0-B881-3153-8FCC-4FD4818B7F16>  /usr/lib/system/libsystem_pthread.dylib
      0x7fff95ba7000 -     0x7fff95bd4fff  libdispatch.dylib (501.20.1)           <324C9189-2AF3-3356-847F-6F4CE1C6E901>  /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80009fffff  kernel (3248.30.4)                     <DECC9F02-27D7-31F0-9599-A9EF2873902C>  /System/Library/Kernels/kernel


Process:         AirPlayUIAgent [320]
Path:            /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
Architecture:    x86_64
Parent:          launchd [1]
UID:             501
Sudden Term:     Clean (allows idle exit)
Task size:       2780 pages

  Thread 0xace            DispatchQueue 1         10 samples (1-10)       priority 46 (base 46)
  <thread QoS user interactive (requested user interactive), IO policy important>
  10  start + 1 (libdyld.dylib + 13741) [0x7fff85f065ad] 1-10
    10  NSApplicationMain + 1176 (AppKit + 9504) [0x7fff83f97520] 1-10
      10  -[NSApplication run] + 682 (AppKit + 524232) [0x7fff84014fc8] 1-10
        10  -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454 (AppKit + 4548931) [0x7fff843eb943] 1-10
          10  _DPSNextEvent + 1067 (AppKit + 565486) [0x7fff8401f0ee] 1-10
            10  _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 198063) [0x7fff87a975af] 1-10
              10  ReceiveNextEventCommon + 432 (HIToolbox + 198511) [0x7fff87a9776f] 1-10
                10  RunCurrentEventLoopInMode + 235 (HIToolbox + 198965) [0x7fff87a97935] 1-10
                  10  CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff867a7338] 1-10
                    10  __CFRunLoopRun + 1356 (CoreFoundation + 457452) [0x7fff867a7aec] 1-10
                      10  __CFRunLoopServiceMachPort + 212 (CoreFoundation + 460324) [0x7fff867a8624] 1-10
                        10  mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff8b960386] 1-10
                         *10  ipc_mqueue_receive_continue + 0 (kernel + 833088) [0xffffff80002cb640] 1-10

  Thread 0xaf6            DispatchQueue 2         10 samples (1-10)       priority 61 (base 61)
  <IO policy important>
  10  _dispatch_mgr_thread + 52 (libdispatch.dylib + 32001) [0x7fff95baed01] 1-10
    10  kevent_qos + 10 (libsystem_kernel.dylib + 98294) [0x7fff8b966ff6] 1-10
     *10  ??? (kernel + 5838416) [0xffffff8000791650] 1-10

  Thread 0xb3f            10 samples (1-10)       priority 46 (base 46)
  <thread QoS user interactive (requested user interactive), IO policy important>
  10  thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8ebb5375] 1-10
    10  _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8ebb7b90] 1-10
      10  _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8ebb7c13] 1-10
        10  _NSEventThread + 149 (AppKit + 1347685) [0x7fff840de065] 1-10
          10  CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff867a7338] 1-10
            10  __CFRunLoopRun + 1356 (CoreFoundation + 457452) [0x7fff867a7aec] 1-10
              10  __CFRunLoopServiceMachPort + 212 (CoreFoundation + 460324) [0x7fff867a8624] 1-10
                10  mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff8b960386] 1-10
                 *10  ipc_mqueue_receive_continue + 0 (kernel + 833088) [0xffffff80002cb640] 1-10

  Binary Images:
         0x1031ca000 -        0x1031d2fff  com.apple.AirPlayUIAgent 2.0 (250.10)  <D0131FFF-5CB1-3285-9228-43A9BBB2EB49>  /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
      0x7fff83f95000 -     0x7fff84bb8fff  com.apple.AppKit 6.9 (1404.34)         <467468E2-C551-3408-B351-414B21F57DEB>  /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
      0x7fff85f03000 -     0x7fff85f06fff  libdyld.dylib (360.19)                 <AA629043-C6F6-32FE-8007-E3478E99ACA7>  /usr/lib/system/libdyld.dylib
      0x7fff86738000 -     0x7fff86baefff  com.apple.CoreFoundation 6.9 (1256.14) <768A7FB7-9143-3148-8591-7C6ED3162D35>  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
      0x7fff87a67000 -     0x7fff87d5cfff  com.apple.HIToolbox 2.1.1 (807.2)      <D9338BEF-CA84-3085-B6CB-4E93B3B9A2E1>  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
      0x7fff8b94f000 -     0x7fff8b96dfff  libsystem_kernel.dylib (3248.30.4)     <9CEB6C3B-1CAF-3C32-A9FD-93BC72CBCEA1>  /usr/lib/system/libsystem_kernel.dylib
      0x7fff8ebb4000 -     0x7fff8ebbdfff  libsystem_pthread.dylib (138.10.4)     <327CECD0-B881-3153-8FCC-4FD4818B7F16>  /usr/lib/system/libsystem_pthread.dylib
      0x7fff95ba7000 -     0x7fff95bd4fff  libdispatch.dylib (501.20.1)           <324C9189-2AF3-3356-847F-6F4CE1C6E901>  /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80009fffff  kernel (3248.30.4)                     <DECC9F02-27D7-31F0-9599-A9EF2873902C>  /System/Library/Kernels/kernel


Process:         AirPlayXPCHelper [97]
Path:            /usr/libexec/AirPlayXPCHelper
Architecture:    x86_64
Parent:          launchd [1]
UID:             0
Task size:       1891 pages

  Thread 0x51d            DispatchQueue 2         10 samples (1-10)       priority 61 (base 61)
  <timers coalesced, IO policy standard>
  10  _dispatch_mgr_thread + 52 (libdispatch.dylib + 32001) [0x7fff95baed01] 1-10
    10  kevent_qos + 10 (libsystem_kernel.dylib + 98294) [0x7fff8b966ff6] 1-10
     *10  ??? (kernel + 5838416) [0xffffff8000791650] 1-10

  Thread 0x523            DispatchQueue 11        10 samples (1-10)       priority 31 (base 31)
  <thread QoS legacy (requested legacy), timers coalesced, IO policy standard>
  10  _dispatch_sig_thread + 45 (libdispatch.dylib + 92086) [0x7fff95bbd7b6] 1-10
    10  __sigsuspend_nocancel + 10 (libsystem_kernel.dylib + 95398) [0x7fff8b9664a6] 1-10
     *10  ??? (kernel + 5998672) [0xffffff80007b8850] 1-10

  Binary Images:
         0x1092ec000 -        0x1092effff  AirPlayXPCHelper (250.10)          <EFAAE851-CFD2-3C4F-BF82-D4685200EE7E>  /usr/libexec/AirPlayXPCHelper
      0x7fff8b94f000 -     0x7fff8b96dfff  libsystem_kernel.dylib (3248.30.4) <9CEB6C3B-1CAF-3C32-A9FD-93BC72CBCEA1>  /usr/lib/system/libsystem_kernel.dylib
      0x7fff95ba7000 -     0x7fff95bd4fff  libdispatch.dylib (501.20.1)       <324C9189-2AF3-3356-847F-6F4CE1C6E901>  /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80009fffff  kernel (3248.30.4)                 <DECC9F02-27D7-31F0-9599-A9EF2873902C>  /System/Library/Kernels/kernel


Process:         airportd [58]
Path:            /usr/libexec/airportd
Architecture:    x86_64
Parent:          launchd [1]
UID:             0
Sudden Term:     Clean
Task size:       3781 pages

  Thread 0x1e3            DispatchQueue 1         10 samples (1-10)       priority 4 (base 4)
  <thread QoS background (requested legacy), process darwinbg, timers coalesced, IO policy utility>
  10  start + 1 (libdyld.dylib + 13741) [0x7fff85f065ad] 1-10
    10  ??? (airportd + 259465) [0x10f6a7589] 1-10
      10  -[NSRunLoop(NSRunLoop) run] + 74 (Foundation + 1039101) [0x7fff82c58afd] 1-10
        10  -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270 (Foundation + 573025) [0x7fff82be6e61] 1-10
          10  CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff867a7338] 1-10
            10  __CFRunLoopRun + 1356 (CoreFoundation + 457452) [0x7fff867a7aec] 1-10
              10  __CFRunLoopServiceMachPort + 212 (CoreFoundation + 460324) [0x7fff867a8624] 1-10
                10  mach_msg_trap + 10 (libsystem_kernel.dylib + 70534) [0x7fff8b960386] 1-10
                 *10  ipc_mqueue_receive_continue + 0 (kernel + 833088) [0xffffff80002cb640] 1-10

  Thread 0x3c7            DispatchQueue 2         10 samples (1-10)       priority 4 (base 4)
  <thread QoS background (requested user initiated), process darwinbg, timers coalesced, IO policy utility>
  10  _dispatch_mgr_thread + 52 (libdispatch.dylib + 32001) [0x7fff95baed01] 1-10
    10  kevent_qos + 10 (libsystem_kernel.dylib + 98294) [0x7fff8b966ff6] 1-10
     *10  ??? (kernel + 5838416) [0xffffff8000791650] 1-10

  Thread 0x4c5            10 samples (1-10)       priority 4 (base 4)
  <thread QoS background (requested legacy), process darwinbg, timers coalesced, IO policy utility>
  10  thread_start + 13 (libsystem_pthread.dylib + 4981) [0x7fff8ebb5375] 1-10
    10  _pthread_start + 168 (libsystem_pthread.dylib + 15248) [0x7fff8ebb7b90] 1-10
      10  _pthread_body + 131 (libsystem_pthread.dylib + 15379) [0x7fff8ebb7c13] 1-10
        10  __select + 10 (libsystem_kernel.dylib + 94582) [0x7fff8b966176] 1-10
         *10  ??? (kernel + 5998672) [0xffffff80007b8850] 1-10

  Binary Images:
         0x10f668000 -        0x10f75dfff  airportd (1110.33)                     <05CB304F-6DA2-3BCC-AE63-57AEBCDBC47A>  /usr/libexec/airportd
      0x7fff82b5b000 -     0x7fff82eaffff  com.apple.Foundation 6.9 (1256.1)      <66106CC9-9D97-3846-88D8-4BF6BB508296>  /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
      0x7fff85f03000 -     0x7fff85f06fff  libdyld.dylib (360.19)                 <AA629043-C6F6-32FE-8007-E3478E99ACA7>  /usr/lib/system/libdyld.dylib
      0x7fff86738000 -     0x7fff86baefff  com.apple.CoreFoundation 6.9 (1256.14) <768A7FB7-9143-3148-8591-7C6ED3162D35>  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
      0x7fff8b94f000 -     0x7fff8b96dfff  libsystem_kernel.dylib (3248.30.4)     <9CEB6C3B-1CAF-3C32-A9FD-93BC72CBCEA1>  /usr/lib/system/libsystem_kernel.dylib
      0x7fff8ebb4000 -     0x7fff8ebbdfff  libsystem_pthread.dylib (138.10.4)     <327CECD0-B881-3153-8FCC-4FD4818B7F16>  /usr/lib/system/libsystem_pthread.dylib
      0x7fff95ba7000 -     0x7fff95bd4fff  libdispatch.dylib (501.20.1)           <324C9189-2AF3-3356-847F-6F4CE1C6E901>  /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80009fffff  kernel (3248.30.4)                     <DECC9F02-27D7-31F0-9599-A9EF2873902C>  /System/Library/Kernels/kernel


Process:         akd [197]
Path:            /System/Library/PrivateFrameworks/AuthKit.framework/Versions/A/Support/akd
Architecture:    x86_64
Parent:          launchd [1]
UID:             0
Sudden Term:     Clean (allows idle exit)
Task size:       1895 pages

  Thread 0x63e            DispatchQueue 1         10 samples (1-10)       priority 4 (base 4)
  <thread QoS background (requested legacy), process darwinbg, timers coalesced, IO policy utility>
  10  start + 1 (libdyld.dylib + 13741) [0x7fff85f065ad] 1-10
    10  ??? (akd + 31808) [0x102295c40] 1-10
      10  -[NSRunLoop(NSRunLoop) run] + 74 (Foundation + 1039101) [0x7fff82c58afd] 1-10
        10  -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270 (Foundation + 573025) [0x7fff82be6e61] 1-10
          10  CFRunLoopRunSpecific + 296 (CoreFoundation + 455480) [0x7fff867a7338] 1-10
            10  __CFRunLoopRun + 1356 (CoreFoundation + 457452) [0x7fff867a7aec] 1-10
 
Last edited:
M

max pl

macrumors regular
Original poster
Jun 9, 2010
187
12
I'm in Safari and the system completely freezes. I can move the mouse but cannot click on anything and am forced to press the power button to power down the computer.

Its usually a short beachball followed by a complete freeze.

This is a late 2013 MBPR 15 with the dedicated GPU btw.
 
M

mag01

macrumors regular
Apr 10, 2011
150
47
By the way, don't you have "Hands Off!" application firewall installed? Some time ago I had exactly the same kind of issues and they were caused by it. I reported that to its developers but they didn't seem to have done anything about it.
After you force-restart your machine, check also your system.log (/var/log/system.log) and look at events that were logged shortly before the system became unresponsive. Perhaps there will be something related (if there's nothing elsewhere).
 
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