I got brand new iMac 27 2017 today with stock 8GB, and ordered Mac certified crucial memory 32gb.
When I try to boot up with both in (correctly installed) the iMac won't boot, when I put one or the other alone it boots as well. When I was running only 32 gb crucial the iMac suddenly shut down and do not want to boot again, with the crucial memory, boots only with the stock one.
I requested a refund for the crucial but I am now in a big trouble, as I need more ram and I am not confident anymore what to do. I do not want to buy 32GB from apple and pay 700 pounds.
When I try to boot up with both in (correctly installed) the iMac won't boot, when I put one or the other alone it boots as well. When I was running only 32 gb crucial the iMac suddenly shut down and do not want to boot again, with the crucial memory, boots only with the stock one.
I requested a refund for the crucial but I am now in a big trouble, as I need more ram and I am not confident anymore what to do. I do not want to buy 32GB from apple and pay 700 pounds.