Did you know that Apple is fixing the "BLACK SCREEN" and/or backlight issue at no cost for all 13 & 15" MacBook's purchased between 2016-2018. Im so happy!! My MacBook Pro 13" w/4 thunderbolt ports screen went out last week. I first called Apple Care who advised me after a couple of failed troubleshooting attempts that it would cost me $600 to fix the hardware. What!!! I hung-up and went elsewhere to a local computer repair shop who then advised me about the known issue concerning my computers screen and that Apple will fix at NO COST per their website information & instructions provided. I immediately contacted Apple Care and demanded in a nice manner, that my MacBook Pro be fixed under these circumstances. I was immediately shipped out a return kit overnight and sent in my laptop. I got it back within 4 days, FIXED! And the best part besides the fact it cost me nothing, was that all may data that I did not have backed-up was still on my computer when I got it back!!!!! YIPPY!! Aside from the run-around in the beginning with Apple Care, I'm overall very pleased that Apple takes care of their product repairs rather quickly!
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Damn it!!!!............BLACKSCREEN ISSUE!!!!!
- Thread starter latricemichelle
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Only have seen the 13" program
Are you sure this is for the 15inch too? Did you have AppleCare? What exactly did you say?