Dead pixel on my 1 week old imac...

[Xodd]

Got a dead pixel in the middle of my screen... only had this imac for a week.. sigh... Do you think they'll let me exchange it for a new one?

 

[kevhui]

Exchange within 14 days should be OK.

 

[Fiolu]

just out of my curiousity, which model? size of screen?

 

[fruitpunch.ben]

Got a dead pixel in the middle of my screen... only had this imac for a week.. sigh... Do you think they'll let me exchange it for a new one?

I have no dead pixels but the 'y' key on my wireless keyboard is only intermittent. The are making me drive to m nearest apple authorized repairer to get it swapped out
See above for its effects: there are two missing y's in there
Should make m 4000 word paper that I'm writing tmrw very interesting!

 

[Xodd]

Exchange within 14 days should be OK.

Phew

 

[Xodd]

just out of my curiousity, which model? size of screen?

It is the 21.5" higher end imac... sigh

 

[teerexx52]

It is the 21.5" higher end imac... sigh

Will they exchange it for one dead pixel?

 

[Kebabselector]

Will they exchange it for one dead pixel?

I thought the 14 days is for return and refund. Though nothing wrong with a refund and then buying again.

 

[kevhui]

I once tried exchange within 14 days. Apple Care did not ask a single question.

 

[appledyl]

You should be fine! Apple Care is quite nice.

 

[dukebound85]

Got a dead pixel in the middle of my screen... only had this imac for a week.. sigh... Do you think they'll let me exchange it for a new one?

doubt it.

there is a tolerance

 

[FocusedOne]

I had more than 10 dead/stuck pixels on the i7 I just received and sent it back. Several of them would change different colors (from red to green to blue). The largest spot looked like a small cluster of stuck pixels and was in the middle of the screen.

It was a little disheartening that, in addition to the cluster, there seemed to be multiple, tiny color changing pixels as well as some that just looked like faint grey dots. I'm hoping that the screen I got was just particularly bad and that this is not the norm for their pixel QC.

I will say that I ordered the Hitachi 2TB and it was dead silent. Also, the build quality of the machine was excellent - no burs in the aluminum or other manufacturing aberrations.