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dummptyhummpty

macrumors regular
Original poster
May 4, 2005
117
0
I just noticed my new PowerBook has a dead pixel (stays blue). Should I just ignore it or should I bring it back to the Apple Store. Would they give me a refurbished one and what would they do with all my data? Also I will be getting a 24" Dell soon so I would just see it when im in class or not in my room.
 
Spaceboy464 said:
I just noticed my new PowerBook has a dead pixel (stays blue). Should I just ignore it or should I bring it back to the Apple Store. Would they give me a refurbished one and what would they do with all my data? Also I will be getting a 24" Dell soon so I would just see it when im in class or not in my room.


One dead pixel is within spec, they won't be able to do anything. I wouldn't worry about it and enjoy the powerbook.
 
Apple has a policy on dead pixels, something like 5 or more for a return (not totally sure.) For just 1 dead pixel they won't help you- sorry. :(

What color is it? Maybe it's stuck. Some people have had success by 'massaging' a pixel into working again.
 
Spaceboy464 said:
I just noticed my new PowerBook has a dead pixel (stays blue). Should I just ignore it or should I bring it back to the Apple Store. Would they give me a refurbished one and what would they do with all my data? Also I will be getting a 24" Dell soon so I would just see it when im in class or not in my room.

It actually sounds like it is a stuck pixel - there are some people with PSP's that have been having the same problem. There is something you can try - it is a movie that you run repeatedly that changes the colours of the LCD in quick succession. Some people have had good results. Have a read and see what you think.

Just to make you fell better, my Cinema Display has a few dead ones - they are hardly noticeable unless you look really hard. Unfortunately dodgy pixels are part and parcel of LCD monitors.

good luck!

aussie_geek
 
jane doe said:
One dead pixel is within spec, they won't be able to do anything. I wouldn't worry about it and enjoy the powerbook.

Damn, the guy said they would because it's new. I'll call them next week. My mom's pretty pissed though.
 
5300cs said:
Apple has a policy on dead pixels, something like 5 or more for a return (not totally sure.) For just 1 dead pixel they won't help you- sorry. :(

What color is it? Maybe it's stuck. Some people have had success by 'massaging' a pixel into working again.

More info, that sounds right because I could sware it was not there before, just all of a sudden bam there it is.
 
aussie_geek said:
It actually sounds like it is a stuck pixel - there are some people with PSP's that have been having the same problem. There is something you can try - it is a movie that you run repeatedly that changes the colours of the LCD in quick succession. Some people have had good results. Have a read and see what you think.

Just to make you fell better, my Cinema Display has a few dead ones - they are hardly noticeable unless you look really hard. Unfortunately dodgy pixels are part and parcel of LCD monitors.

good luck!

aussie_geek

That sounds right ... i'll see what I can do thanks!
 
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