Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

dead pixel?

H

heliocentric

Guest
Original poster
Nov 26, 2008
385
0
so i went and bought a new imac today from my local apple shop...

i get it home and it has a really annoying dead pixel on the left hand side of the screen :(

what should i do?
 
This might not sound like something you want to hear, but keeping taking them back till you get a good one. If you're going to drop hard earned cash you should get a machine without dead pixels.

As long as you don't exceed the 14 day return policy (total refund) what are they going to tell you? They don't have much of a choice.

They can't sell the ones you returned as new anymore and that alone will be incentive for them to fix their issues with QC.

I made 9 round trips to the Apple store till they got it right with my MBP (2 screens, 4 logic boards, 2 Airport cards and 1 whole display assembly). They gave me a brand new one after that. Hopefully when I switch to an iMac here in a few weeks I won't have to go through the same ordeal again!

Apple has a lot in common with the V.A. (Veteran's Administration), if you're persistent enough they'll eventually make things right.
 
If their are no dead pixels on the iMacs at the Apple store I would point that out to them. All you want is an iMac that is just as good as the ones on the floor. Why shouldn't you expect that?
 
Rod76 said:
This might not sound like something you want to hear, but keeping taking them back till you get a good one. If you're going to drop hard earned cash you should get a machine without dead pixels.

As long as you don't exceed the 14 day return policy (total refund) what are they going to tell you? They don't have much of a choice.

They can't sell the ones you returned as new anymore and that alone will be incentive for them to fix their issues with QC.

I made 9 round trips to the Apple store till they got it right with my MBP (2 screens, 4 logic boards, 2 Airport cards and 1 whole display assembly). They gave me a brand new one after that. Hopefully when I switch to an iMac here in a few weeks I won't have to go through the same ordeal again!

Apple has a lot in common with the V.A. (Veteran's Administration), if you're persistent enough they'll eventually make things right.
Click to expand...



I know for a fact that that's not necessarily true.!
 
at the store earlier we opened 3 imacs, which all had atleast one dead pixel on the screen.

so i went though 4 imacs in days all with dead pixels...very dissapointing :(

i ended up just getting a refund
 
Speaking of dead pixel, I've got two on my screen. One in the bottom left quadrant, and one in the bottom right quadrant. It's a refurb 27" i7. I could replace with another but what if there are worse issues? What to do...
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back