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JennaLDS

macrumors 6502
Original poster
Jul 23, 2009
292
2
Utah!
This morning I noticed something funny about my home screen. On the dock, about the middle of the icons there is a white spot behind the phone icon. I have a transparent dock. So I moved all of the dock icons to the springboard, and noticed that it wasn't just a dot, it looks like a tiny brush stroke. Uneven and jagged. It stops and starts again in the middle and at the very end.

Automatically I thought, dead pixel but when I downloaded a pixel checker, it didn't show any of them dead, and when I put the screen to all black just as the main background on the spring board is, the light greyish/white spots do not show up. I tried to take a picture, and in my photos on my phone it shows up, but on the computer you can't see it. Maybe if i download it on here it will show up.

Do you guys know what this is? Is it hardware or software, and the phone is not even 3 months old, so would it be covered if I took it to Apple?

EDIT: after posting I saw that the spots did not show up, but the first one is about 4 centimeters below the "M" on Mail and they travel across the screen.
EDIT #2: You actually CAN see it, but you have to tilt your computer screen a down and kinda look from the top. Sorry..
 

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I can't see anything in the attached screen-shot. But, if there's something that shows up in a screen-shot, it's not a dead-pixel.

It's a bit confusing when you talk about "computer" vs. "photos on my phone". Both sound like you took a screen-shot (home+sleep/wake).

Anyway, again, if it's in the data (the screen-shot), then it's not a dead-pixel.

It would also help if you could annotate the attachment, highlighting the defect (4 cm. is off the physical screen, though you might have meant millimeters).
 
When i said 4 centimeters I was talking about if you click on the pic, the big pic that shows up. It is very hard to see on the computer but if you pull the pic up on ur iphone it should show up. Then you can see what I am talking about.

I talked to apple they said that I should restore the phone and see if it takes care of the problem.
 
"when I put the screen to all black just as the main background on the spring board is, the light greyish/white spots do not show up."

if, when you change the background, it goes away, then it seems to me that it is a problem with either the background (wallpaper) that displays the white area, or whatever program you are using to get a background other then the default. i would try to reinstall bosspaper or the theme that is giving you the wallpaper that is causing the problem.
 
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