Hey so i went to the Apple store with my UNLOCKED iPhone, what i did was restore it and acted like i just bought it which i did and have not activated it yet. The genius bar guy at the store kindly took it with just one pixel dead and with in a few minutes he took another iPhone i belive a refurb since i bought a refurb and gave it to me. simple as that, had to since a paper but it was easy as pie!