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gigatoaster

macrumors 68000
Original poster
Jul 22, 2018
1,641
3,205
France
Hello there

Tomorrow, I should receive my new AWU2.

I use a S5 Ceramic and there is a lot of data attached to it, for instance I’m at 1304 Move Goals. Health app was 2 GB and now 1,2 GB in iCloud but 4.2 GB on iPhone storage (huh?).

There are also activities and other apps like AutoSleep & HeartWatch, I’ve been using for a while.

I decided to delete everything and just wanted to check if I’m not missing anything:

- Unpair Watch
- Delete Health (Settings>General>iPhone Storage)
- Delete HeartWatch (iPhone Storage)
- Delete Watch (iPhone Storage)
- Delete AutoSleep (iPhone Storage)
- Delete Fitness (iPhone Storage)
- Delete AutoWake (iPhone Storage)
- Delete Medical ID (iCloud)

Anything else I shall delete?
 

waw74

macrumors 601
May 27, 2008
4,767
1,001
Why would you need to delete all of that?

just unpair the watch, remove activation lock, and that watch is gone from your account. and all data is removed from the watch.

When adding the new watch, just scan the screen and it will add (you can have multiple watches paired at one), when doing that, you can install the backup of your old watch on your new watch, and all settings, faces, and other customization will copy over. Some things like Apple Pay cards have to be re-added, but it asks if you "want to add ____ card", you click yes, and it does the re-authorization with your bank.

depending on how you've deleted things, You've now lost all health history.
 

jz0309

Contributor
Sep 25, 2018
11,318
29,878
SoCal
Hello there

Tomorrow, I should receive my new AWU2.

I use a S5 Ceramic and there is a lot of data attached to it, for instance I’m at 1304 Move Goals. Health app was 2 GB and now 1,2 GB in iCloud but 4.2 GB on iPhone storage (huh?).

There are also activities and other apps like AutoSleep & HeartWatch, I’ve been using for a while.

I decided to delete everything and just wanted to check if I’m not missing anything:

- Unpair Watch
- Delete Health (Settings>General>iPhone Storage)
- Delete HeartWatch (iPhone Storage)
- Delete Watch (iPhone Storage)
- Delete AutoSleep (iPhone Storage)
- Delete Fitness (iPhone Storage)
- Delete AutoWake (iPhone Storage)
- Delete Medical ID (iCloud)

Anything else I shall delete?
if you REALLY want to delete all that data - your 1304 move streak will be set to 0 ...

fit, my Health data of 7+ years takes up just under 500MB in iCloud, 2.61GB on iPhone - difference is that most likely iCloud is compressed.

what I do with new AWs, I set them up as new, and if I decide to not keep the old AW, I'll unpair it later ...
 
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Howard2k

macrumors 603
Mar 10, 2016
5,671
5,587
I wouldn't delete my health data. I DO think Apple should give more granularity over how we control that data, but I'd rather have it all than have none of it. I'm almost 50 though, so trending is perhaps more important at my age. :D
 

gigatoaster

macrumors 68000
Original poster
Jul 22, 2018
1,641
3,205
France
Thanks but I really want to delete my health data and all my badges. I feel like I want to start fresh and get all the badges again.

That is why I’m wondering if there is something I might have forgotten.
 

webbga

macrumors regular
Feb 22, 2014
249
164
Cincinnati, Ohio
I have never tried deleting everything. I have unpared and repared my watch before, but only if I am havingissues I cannot resolve in other ways. I recently reset my calibration data because my calorie count for jogging had slipped from 9-11 calories per minute to 3-4 calories and stayed there. I followed the instruction and now my calories count for everything is about 1/2 of what it used to be. It seems to be picking up a little each day, buti t may take a while to get fully restored again.
 

gigatoaster

macrumors 68000
Original poster
Jul 22, 2018
1,641
3,205
France
I deleted most of everything but there is still 1.72 GB. I called Apple and talked to a Senior advisor specialized in Health app based in California For 45 minutes.

We tried several things, but we were not successful. It seems impossible to delete the data from my iPhone, which from a data privacy and GDPR, doesn’t look nice.

I restarted my phone as advised but as the person is calling from US, I can’t take it due to roaming charges.

Anyone can try to delete and tell me if there are less than 1 GB left in Settings>iPhone Storage?
 

gigatoaster

macrumors 68000
Original poster
Jul 22, 2018
1,641
3,205
France
I tried but it doesn’t work, I can’t delete everything as I have Notes in my phone I need to keep.

I got my new Watch and my awards are still there, I just want to delete them to start from new. Where can I delete the awards
 

gigatoaster

macrumors 68000
Original poster
Jul 22, 2018
1,641
3,205
France
Actually, you were right. I called Apple again and they advised to erase the phone. I backed it up and restoring is in progress.

However I can still see my activity badges. I’ll call again.
 

gigatoaster

macrumors 68000
Original poster
Jul 22, 2018
1,641
3,205
France
After a third 45 minutes with a Special Advisor, we did it! It was a bit complicated as you need to erase data in the general settings of the phone, in the health app itself, in iCloud. Then, backup the phone after deleting data. Then, erase the phone (yes the whole phone!), restore it and unpair Watch and setup as new.

I asked the Special Advisor “where is the button to delete health data”, no answer. He was just following instructions from a script, it felt.

If anyone is bored, try to delete your awards/badges and let me know if you managed without too much trouble.
 

gigatoaster

macrumors 68000
Original poster
Jul 22, 2018
1,641
3,205
France
Well, I lost the Apple Watch app in iCloud and 2 badges were not deleted.

I’m talking to a new Senior Advisor but they are struggling…

I think next time, I’ll just erase all my data from iCloud and manually copy what I need on a different system.

This is where I realized I’m 6 feet deep in the golden jail.
 
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onenorth

macrumors 6502a
Sep 15, 2021
608
800
I'm not sure if you have tried this, but...

Go to Health > Browse and click on your account icon (top right).

Scroll down to Privacy > Devices.

Then select each device one at a time, scroll to the bottom and select delete all data from that device. Delete data from all devices in the list.

It may be that some health data was restored when you set up the phone.

P.S. Also do this for all Apps and Services.
 

onenorth

macrumors 6502a
Sep 15, 2021
608
800
Have you tried deleting the Fitness app from the home screen and reinstalling from the App Store?
 

gigatoaster

macrumors 68000
Original poster
Jul 22, 2018
1,641
3,205
France
My case is escalated to the Engineering Team. I have 2 badges that weren’t deleted:

- Competition against my wife from 2020
- November challenge who told me I doubled all my move goal 6 times out of 7, while I have my watch since 6 days and my move goal is 800 & I did 900 every day.

No one wants to try?

Look at ALL THE TROUBLE this user went:

 

julesme

macrumors 6502a
Oct 14, 2016
625
2,222
San Jose
I’m bumping this thread because I’m now up to nearly 2 gigabytes of health data (481 MB of ”active energy” data, which is just a text list of calories burned per day). There is apparently no way to delete it, either. If you try to delete the specific data from within the health app, it just repopulates itself after reopening the app!

Has anyone successfully deleted extraneous health app data?
 
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