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velocityg4

macrumors 604
Original poster
Dec 19, 2004
7,345
4,733
Georgia
One of my customers has an Apple TV which is nearly out of space.

Anyways it currently is set to sync Music, Movies and Photos. Since they control music playback via iTunes on an iMac they do not need the Music to be stored nor the videos since they don't use that feature anyways just Photos.

What I would like to know is how to delete the Music and Video libraries. I am trying to avoid a factory reset as it seems like there should be a way to simply delete these libraries but the Apple TV library is greyed out in iTunes so it appears Apple left out a useful feature.

I have disabled syncing for Movies and Music but the library remains. What I am wondering is if when space runs out will the no longer synced data be wiped out in preference to photos which are synced?

In the end only the playlists should be synced as they will be songs selected to accompany photo slide shows. While the bulk of the library should go as it is not needed.

Is a factory reset the only option then re-sync with only the selected playlists and photos. I should also note that this is how I configured it for them originally as their ATV is only 40GB but they must have changed the settings while screwing around trying to configure learn how to use it.
 
Seems like you are making it more difficult than you have to. Why don't you just do a custom sync and remove what you don't want on there and be done with it? It should be very simple... :confused:

Are you doing automatic syncing?

Yes it is automatic syncing. Everything that I mentioned that is not wanted to sync is deselected. But it does not seem to delete the files that are already on the Apple TV. Rather just prevents new data that is unwanted from being transferred.
 
I have not been on another service call for them. I was wondering so I would know in the future.
 
The sync is kind of misleading. When you configure the custom sync it gives you impression that unticking certain stuff will remove it but it doesn't.

When I needed to do was to untick my entire music selection and then select music to sync in custom sync. Only then did it erase the music off Apple TV. After than I can set it to stop syncing music in custom sync.
 
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