Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

AutomaticApple

Suspended
Nov 28, 2018
7,401
3,378
Massachusetts
Apple restricts 3rd Party Accessories Capabilities and Features

About six months ago I decided to ditch my MacBook Pro for the revolutionary IPad Pro. I assumed that I wound be most productive if I had a display, mouse, and a keyboard. After purchasing an Apple wireless keyboard and the Apple magic Mouse 2, I ended up pushing my budget and buying a 4K UHD Samsung monitor that supports 4k at 60HZ through its HDMI 2.0 port. I was looking forward to being able to watch movies and other content in HDR.

I was quickly disappointed upon browsing the connected display settings within my iPad Pro after realizing that the only option I had available to me was SDR, telling me that If I suspected my monitor to support HDR to try a different cable or adapter. I tried a different third party adapter I had laying around but still had no option for HDR. I then tried numerous different HDMI cables all with no luck. I checked the specifications for each accessory I owned, each certainly supporting HDR 10. I found that HyperDives website even promoted “The first and only USB-C hub specially designed for the iPad that supports 4K60Hz HDMI.” The packaging that my HyperDrive came with also promoted “4K @ 60HZ”. I was very confused about why this feature wasn’t working for me and reached out to HyperDrive blaming them for a faulty product. After failed attempts at troubleshooting my issue with the HyperDrive support team, I was determined to find a solution.

I spent lots of money buying adapters and hubs that claimed they supported 4K at 60HZ in attempt to solve my issue. I tested each adapter with an intel based computer that supports HDR output. Every adapter or hub that I tested successfully output 4K at 60HZ. When I tested these with my iPad Pro only the Apple-branded adapter, and the Belkin adapter which Apple promotes on its website allowed for HDR, even though each adapter I used have the exact same technology.

Apple does this so its own products and the ones that they promote appear to have higher quality and more features than competitor's products even though they are no different. This is a huge problem because apple states things such as “iPad Pro can output Dolby Digital Plus audio streams via HDMI, but not Dolby Atmos. Also, note that iPad Pro will play HDR10 or Dolby Vision content via HDMI when HDMI 2.0 adapters that support these formats become available.” on their website within the iPad Pros technical specs compelling third-party companies to make products that support this feature.

Third-party companies promise certain features, and consumers are tricked into purchasing products that function differently then what is promised. The customer then gets mad at the third party company because they feel scammed. In reality it is Apple restricting competitors' products without them knowing to gain even more control and monopoly then what they already hold.
Interesting theory, but could it just be a coincidence?
 

nothingtoseehere

macrumors 6502
Jun 3, 2020
455
522
I hear you, but connecting external devices never has been a strength of iPads of all kind. I appreciate that with the iPP, Apple opens up to a certain degree, but nevertheless I recommend using only Apple-approved adapters. Macbooks are much more versatile...
 

AutomaticApple

Suspended
Nov 28, 2018
7,401
3,378
Massachusetts
I have evidence proving what I have found. I made some of the company’s effected aware and they had no clue that this was going on. I have worked with both third party companies and Apple who is correcting this issue as we speak. You have no argument as to why my theory is incorrect other than simply repeating that I am wrong. I have no problem with being proven wrong but you have yet to offer anything backing up your argument.
I was kidding. ?

Regardless, I would like to see your evidence. Shouldn't you be the one backing up all of this stuff you're saying? If the issue is as big as you make it out to be, then wouldn't it be in the news?
 

SuperMatt

Suspended
Mar 28, 2002
1,569
8,281
Alright, here’s my evidence

I tested a large variety of adapters and hubs that claim to allow 4k@ 60HZ output. I found that each adapter and hub that I tested were capable of performing as advertised when connected to a computer. The Apple, Belken, Hyperdrive, ECT... all were able to allow for HDR output. I then looked up the requirements for the IPad to output 4k @ 60HZ to a connected display under the IPad Pro technical specs that Apple provides on its website. Apples website says “ “iPad Pro will play HDR10 or Dolby Vision content via HDMI using an HDMI 2.0 adapter that supports this format”.

According to my test each adapter and hub that I have should meet these criteria, but to dabble check I reached out to the manufacturers confirming that each product uses HDMI 2.0, and supports HDR10, and Dolby Vision. Every manufacturer confirmed what my test had already supported. Every adapter and hub that I was using consist of the exact same technical specifications and there was no reason why the iPad Pro cant output HDR using any one of these products.

I then tested each product connecting them to the iPad Pro. Only the Apple-branded adapter and the Belken adapter(which I later found is promoted on apples website) allowed for HDR 10 and Dolby Vision to be enabled within the IOS and IPad OS connected display settings. All third party adapters and hubs that I tested not promoted by apple only allowed for SDR, even though each product consist of the same technology.

You haven’t heard of this before because the third-party companies didn’t even know about this until I informed them yesterday. I have been working with some of the company’s I found to be effected and with apple to fix this problem as soon as possible. As you might see how this doesn’t look good on Apples part and opens them up to reputable damages If it is proven this was intentional or doesn’t get fixed immediately. Although I can’t prove Apples intentions, my test did prove reliable in helping show how Apples software was restricting competitors' products.

I don't think anything intentional is being done by Apple here. These standards are always changing, and even with Macs, I often find some adapters that supposedly have the same "specs" work better than others. Some manufacturers cut corners a bit, others don't fully support the latest tech advances... it's definitely dicey especially when it comes to iPad... because on a Mac, you could always try some kind of special software or another driver. On iPad, it either works or it doesn't pretty much.
 

SuperMatt

Suspended
Mar 28, 2002
1,569
8,281
My opinion - if you find an adapter that works, buy it and use it and don't worry about the rest.
 

Starscape

macrumors 6502
Sep 23, 2016
345
502
Florida and New York
I agree, this is the way it should be. It is not that I am up to defend Apple's policies in this regard.

So you agree that companies should be able to control the kinds of products that third-party manufacturers make for their product? That is an anti-consumer policy no matter how you look at it. I don't know what Apple's policies are and I certainly understand Apple wanting to maintain a high standard for their products, but that kind of thing also keeps prices high.
 
  • Like
Reactions: OhSoSlime

macdogpro

macrumors 6502a
Jul 22, 2020
656
494
As far as I understand from doing some reading here and there, USB type C adapters and hubs are not simple to manufacture. They are made from boards and chips with high specification and functionality on each. Hence the price is also mostly expensive, especially the ones from bigger brands.

Now these complicated electronics dongle can be picky to be compatible with all devices. Computers and laptops are more common and may have better compatibility with dongles and hubs. But the iPad is rather different.
For example: I read some hubs with thunderbolt specs is not compatible with the ipads. But other guys said newer released thunderbolt hubs works. I also found evidence that read / write speed rate of the ipad’s usb c is so much slower than my macbook pro when transferring files to external HDD.

So the problems here may caused by incompatibilities and the different functionality of the ipads’ type c port and iPadOS it self. And I wouldn’t say Apple deliberately restrict these rather-common-to-be-expected functionalities of the 3rd party hubs.

That is why apple advertises the 3rd party accessories brands that has been working with them and proven to be fully compatible. But we cannot always expect the same result with all others.
 
Last edited:
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.