Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

wfriedwald

macrumors 6502a
Original poster
Jan 1, 2017
523
48
Help! one of my most important hard drives refuses to mount! (no, I wasn't smart enough to make a back-up)

I try to mount it in disk utility and I keep getting this message :



Could not mount “5V”. (com.apple.DiskManagement.disenter error 49244.)

can anyone help? I have tried using a different USB connecting device, and also tried mounting in different computers.

as you can see, the drive appears in Disk Util, but it is grayed out, and that is the error message I get when I try to mount it.

failing all else, can anyone recommend a good hard drive recovery service in Manhattan?

thanks!

w
 

Attachments

  • Screen Shot 2020-06-28 at 9.58.27 AM.jpg
    Screen Shot 2020-06-28 at 9.58.27 AM.jpg
    80.5 KB · Views: 1,833

throAU

macrumors G3
Feb 13, 2012
9,199
7,354
Perth, Western Australia
if it is important I would suggest getting a proper data recovery specialist to look at it for you, as screwing around with random ideas from the internet (which is what you will get here) if you don't know what you're doing is likely to do more harm than good.

live and learn, take backups next time.
 
  • Like
Reactions: chabig

wfriedwald

macrumors 6502a
Original poster
Jan 1, 2017
523
48
thanks. have you ever worked with a data recovery specialist? Can you recommend one?
[automerge]1593354549[/automerge]
PS: get this error message when I try to run disk first aid (in disk util):

Running First Aid on “5V” (disk2s2)

Repairing file system.
Volume is already unmounted.
Performing fsck_hfs -fy -x /dev/rdisk2s2
Checking Journaled HFS Plus volume.
Invalid B-tree node size
The volume could not be verified completely.
File system check exit code is 8.
Restoring the original state found as unmounted.
File system verify or repair failed. : (-69845)

Operation failed…
 
Last edited:

VineRider

macrumors 65816
May 24, 2018
1,425
1,255
Here is a thread with some information on "File system check exit code is 8"
Not sure if any of this will help, but might be worth a read.


 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
thanks. have you ever worked with a data recovery specialist? Can you recommend one?
[automerge]1593354549[/automerge]
PS: get this error message when I try to run disk first aid (in disk util):

Running First Aid on “5V” (disk2s2)

Repairing file system.
Volume is already unmounted.
Performing fsck_hfs -fy -x /dev/rdisk2s2
Checking Journaled HFS Plus volume.
Invalid B-tree node size
The volume could not be verified completely.
File system check exit code is 8.
Restoring the original state found as unmounted.
File system verify or repair failed. : (-69845)

Operation failed…

If the drive is formatted in HFS+, a product like DiskWarrior can more then likely correct the issue. DiskWarrior has been a staple for me for years. It works great on HFS+ formatted drives. It is not free though.

 
  • Like
Reactions: edubfromktown

wfriedwald

macrumors 6502a
Original poster
Jan 1, 2017
523
48
update: yes, I tried DISKWARRIOR - and yes, it seems to have worked! so far, so good. Totally worth the $130 it cost.

thanks for all suggestions!

w
 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
update: yes, I tried DISKWARRIOR - and yes, it seems to have worked! so far, so good. Totally worth the $130 it cost.

thanks for all suggestions!

w

I have been using DiskWarrior since OS X 10.2. It has saved my system many many times. I am glad it worked.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.