Did 10.2 T-Mobile Carrier Update break you D-Link App?

[orbitalpunk]

I experienced this in the last carrier update where I couldn't connect to my D-Link camera remotely in the D-Link app and t-mobile had released a fix a week later. Now I'm experiencing it again with yesterday update and wondered if others are seeing the same thing?

 

[justintact]

I know it broke my Piper home alarm app, I cant see the video over LTE. Wifi works just fine but with the new iOS 10.2 and carrier bundle 27.1 it has stopped working. This thread says it broke ring doorbell. So it now seems like multiple apps.
https://forums.macrumors.com/threads/t-mobile-and-ring-doorbell-rant.2021883/

 

[coltyn7]

I know it broke my Piper home alarm app, I cant see the video over LTE. Wifi works just fine but with the new iOS 10.2 and carrier bundle 27.1 it has stopped working. This thread says it broke ring doorbell. So it now seems like multiple apps.
https://forums.macrumors.com/threads/t-mobile-and-ring-doorbell-rant.2021883/

I have T-Mobile 10.2 and my iSmartAlarm camera does not work over LTE. I originally thought it was beta issue but now I am assuming it is carrier issue.

 

[ric_d]

I experienced this in the last carrier update where I couldn't connect to my D-Link camera remotely in the D-Link app and t-mobile had released a fix a week later. Now I'm experiencing it again with yesterday update and wondered if others are seeing the same thing?

I'm on T-Mobile and the 10.2 and 27.1 update broke my VPN and my Watch Tracker app that syncs time over the Internet.

 

[coltyn7]

I'm on T-Mobile and the 10.2 and 27.1 update broke my VPN and my Watch Tracker app that syncs time over the Internet.

I'm on T-Mobile and the 10.2 and 27.1 update broke my VPN and my Watch Tracker app that syncs time over the Internet.

It broke my chrome Remote Desktop and also my iSmartAlarm app that I use for my iCamera keep. So far both still broken

 

[paulg1981]

I don't have any of the aforementioned devices but the 10.2 update seems to have borked LTE for some of my apps. At the moment Transmit and Chrome Remote Desktop won't work over LTE. They both worked fine on 10.1.1. I have been communicating with Transmit's devastated and they are telling me it is a carrier issue after several days and logs. Glad to hear I am not the only one having issues! Here's to a quick solution.

 

[paulg1981]

I don't have any of the aforementioned devices but the 10.2 update seems to have borked LTE for some of my apps. At the moment Transmit and Chrome Remote Desktop won't work over LTE. They both worked fine on 10.1.1. I have been communicating with Transmit's devastated and they are telling me it is a carrier issue after several days and logs. Glad to hear I am not the only one having issues! Here's to a quick solution.

I am surprised more people aren't reporting this? I was hoping for a quick carrier update fix

 

[kingston73]

Well this might explain my issue, after 10.2 my yi home camera stopped connecting to my phone, I thought it was a camera app issue and contacted the developer but maybe it's a Tmo lte issue? I rolled back to 10.1.1 and everything works great. So I should call Tmo and report?

 

[kingston73]

This is the reply I received when I contacted tmo's customer service:

Upon checking with our Technical Team they have receive known issue about the 10.2 where some customers are not able to use their data services even while connected to an LTE network.

For now there is no information on when the next update would be available for download but you can place your mind at ease as they know about the LTE issue and there should be a fix soon.

 

[paulg1981]

This is the reply I received when I contacted tmo's customer service:

Upon checking with our Technical Team they have receive known issue about the 10.2 where some customers are not able to use their data services even while connected to an LTE network.

For now there is no information on when the next update would be available for download but you can place your mind at ease as they know about the LTE issue and there should be a fix soon.

Your awesome thanks for contacting them!

I do have to say that despite 'placing my mind at ease' I still have the issue lol

 

[kingston73]

I got a call from Tmo's "executive branch" yesterday and was told that they know there's a problem but it's not up to them to fix and suggested I contact the app developer. I had already contacted the app dev who told me it's a Tmo problem and suggested I contact them. When I told the Tmo rep this he just said "I'm sorry, most likely there will be no fix from our end" but he at least gave me a $50 credit for my bill. End result, if the app dev for my specific camera can't fix the issue I won't have a home security camera anymore unless I find a public wifi spot to check from.

 

[xraydoc]

I just switched to T-Mobile one month ago. I'm happy with the service and the price for (nearly) unlimited data, but if this keeps up, I will not be a T-Mobile customer for long.

 

[jedbrown]

So what happened here is 27.1 seems to have made IPv6 the only options.
And your apps (and some of mine) still rely on IPv4.

Looks like on the 23rd of Jan they updated it again (27.2) and they fixed it. What I don't know if is it supports both IPv4 and IPv6, or just IPv4... but regardless my IPv4 only apps now work again since that update.