Resolved Disappearing strokes on iPad Pro w/ Pencil

[ardent11]

Hey guys,

I was wondering if you could reproduce an issue I'm having with the iPP and the Pencil. I'm running into an issue where my strokes are randomly disappearing while I'm drawing, it seems like the palm rejection algorithm is getting confused, here's how it happens:

In any app, start a stroke with the pencil, but have your hand completely off the screen (only the pencil tip is touching), now as the stroke is going, rest your palm down. Does the stroke disappear?

This also happens starting with your palm on the screen – start a stroke with your palm on the screen, while keeping the tip on the screen, remove your palm, keep the stroke going then rest your palm again. It should disappear.

I noticed this happening a lot and mainly when drawing circles as I'd usually start with my hand completely off the screen.

Thanks

Edit: The 'Zoom' three finger tap accessibility feature interfered with the palm rejection, I have since changed the trigger to be three clicks of the home button rather than three three fingers taps.

 

[Gigster99]

No, I couldn't reproduce that issue. My initial thought was that the "Palm-recognition" was kicking in, but you said you didn't even have your hand on the screen. Very odd. Not sure what the issue would be. Probably just a bug.

 

[ardent11]

I didn't have my hand on the screen initially, but like I said, as I started drawing a line then placing my hand on the screen would cause the last line I started drawing to disappear.

I'll see if some others can reproduce it before I take it to the Apple Store. Thanks for the reply.

 

[DaniJoy]

I have big issues too. Your not alone. It's software bugs and hardware limits. I have a support ticket with procreate. But palm rejection works really poor for my drawing style also.

 

[ardent11]

I have big issues too. Your not alone. It's software bugs and hardware limits. I have a support ticket with procreate. But palm rejection works really poor for my drawing style also.

I've actually ended up solving this issue, what I found was the 'Zoom' accessibility was interfering, I use to use a three finger double tap to bring up the Zoom option modal, this seemed to interfere with the palm rejection, I've ended up changing the trigger from the three finger double tap to a triple click of the home button.

I'd check if you have this turned on.

 

[SunnyFL]

I've actually ended up solving this issue, what I found was the 'Zoom' accessibility was interfering, I use to use a three finger double tap to bring up the Zoom option modal, this seemed to interfere with the palm rejection, I've ended up changing the trigger from the three finger double tap to a triple click of the home button.

I'd check if you have this turned on.

How do you change it from the 3 finger default to the triple tap of the home button.