Yesterday, I helped a senior migrate her data from a 2011 MB Pro to an M2 MB Pro.
All went well, save for Photos
Here are the photo counts on her various devices following the update:
M2 Mac 4819
Old Mac 2918
iPad 4189
iPhone 4189
iCloud 4187
Where do I even start in an effort to sort this out.
I have an iMac, an iPad, and an iPhone and my photos are syncing correctly among all my devices.
I have checked the settings on her iPhone/iPad/M2 against mine and they are the same.
I am completely baffled as to what to do next.
Any offers of help sincerely appreciated.
All went well, save for Photos
Here are the photo counts on her various devices following the update:
M2 Mac 4819
Old Mac 2918
iPad 4189
iPhone 4189
iCloud 4187
Where do I even start in an effort to sort this out.
I have an iMac, an iPad, and an iPhone and my photos are syncing correctly among all my devices.
I have checked the settings on her iPhone/iPad/M2 against mine and they are the same.
I am completely baffled as to what to do next.
Any offers of help sincerely appreciated.