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srbNYC

macrumors 68000
Original poster
Jul 7, 2020
1,866
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New York, NY
I (and many others, I know) have dealt with this sporadically, but now it's the worst it's ever been: Suddenly, my external G Drive disk (used for Time Machine backups) self-ejects every single time within a minute of mounting, with that beloved "Disk Not Ejected Properly" notification. I cannot perform a backup or keep the drive mounted for more than a minute or two at all.

Haven't been able to keep the drive mounted for more than 60 seconds in several weeks. It's never happened this quickly and consistently before. Has anyone ever come up with a solve? Thank you.
 

flowrider

macrumors 604
Nov 23, 2012
7,317
2,998
I've run into this from time to time over the years. In my experience I've identified two causes:

1. defective firmware on the drive

2. bad cable

Lou
 

srbNYC

macrumors 68000
Original poster
Jul 7, 2020
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New York, NY
Thanks for fast reply. Changed cable, and trying direct MacBook port (rather than hub) and still no go. Can't find any info for updating G Drive Mobile firmware—plus I don't think drive would stay connected long enough for it to work anyway.

Trying to erase and reformat with Disk Utiltity, but seems to self-eject before that process completes. Hoping it's not a faulty drive.
 

Ursadorable

macrumors 6502a
Jul 9, 2013
673
924
The Frozen North
Is this a USB powered drive? If so, how many devices do you have plugged into the USB bus? Random disconnections is usually indicative of not enough power (current) to drive the device and it's drops connection.
 

srbNYC

macrumors 68000
Original poster
Jul 7, 2020
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New York, NY
It was a powered Thunderbolt-to-USB hub with no other devices connected. I've also tried directly to MacBook Air with a Thunderbolt-to-USB adapter.
 

flyguy5

macrumors member
Jul 12, 2018
31
74
How long have you had this drive?

I actually had a G-Drive that had very similar behavior, in fact almost identical to what you describe a few months ago. After 3 years of owning it, I had very strong reason to believe it was on the verge of failing imminently after repeatedly getting random ejection warnings and very sluggish drive speed. The drive became very unstable and nothing was loading.

I stopped using the drive for a few months and then ultimately took it to a data recovery place, and they were successfully able to recover everything on the drive. I should note that my drive was close to failing but had not failed yet, however it was too sluggish to use and randomly ejected, hence it did require data recovery.

If you think the drive may be close to failing, which it definitely sounds like, please stop using the drive and take it to a professional data recovery place. The more you use the drive, the higher the risk is of the drive failing. You should take it somewhere to get it checked out before it fails if there is anything important on it.

Ultimately the risk of it failing depends on how long you have had the drive. I think 3-4 years is where I would start to be concerned if you see these early warning signs.

I don't want to scare you, but I had almost the same exact experience as you with my own G-Drive a few months ago, and I wish somebody had told me all this. I ended up getting a WD Passport to replace my G-Drive. I also have to plug the company in Atlanta that recovered my drive, they are called Data Savers, and I can highly recommend them if you are in the area.
 

srbNYC

macrumors 68000
Original poster
Jul 7, 2020
1,866
1,727
New York, NY
How long have you had this drive?

I actually had a G-Drive that had very similar behavior, in fact almost identical to what you describe a few months ago. After 3 years of owning it, I had very strong reason to believe it was on the verge of failing imminently after repeatedly getting random ejection warnings and very sluggish drive speed. The drive became very unstable and nothing was loading.

I stopped using the drive for a few months and then ultimately took it to a data recovery place, and they were successfully able to recover everything on the drive. I should note that my drive was close to failing but had not failed yet, however it was too sluggish to use and randomly ejected, hence it did require data recovery.

If you think the drive may be close to failing, which it definitely sounds like, please stop using the drive and take it to a professional data recovery place. The more you use the drive, the higher the risk is of the drive failing. You should take it somewhere to get it checked out before it fails if there is anything important on it.

Ultimately the risk of it failing depends on how long you have had the drive. I think 3-4 years is where I would start to be concerned if you see these early warning signs.

I don't want to scare you, but I had almost the same exact experience as you with my own G-Drive a few months ago, and I wish somebody had told me all this. I ended up getting a WD Passport to replace my G-Drive. I also have to plug the company in Atlanta that recovered my drive, they are called Data Savers, and I can highly recommend them if you are in the area.
Thank you SO much for the full and thoughtful reply. That's what I love about these forums and this community.

Was able to run Disk Utility and erase & reformat. It's taking a backup now. Fingers crossed. It's just (!) my Time Machine backup drive, and it's 5+ years old. I should start shopping!
 

srbNYC

macrumors 68000
Original poster
Jul 7, 2020
1,866
1,727
New York, NY
PS: Thanks again, @flyguy5. I got the G Drive working after a First Aid erase and reformat, but now it's making funky noises. Ordered a new one ASAP before it takes its last spin.
 
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