Display Broken

[fredhag]

Hey! I would appreciate some help. I have a 2017 15" MacBook Pro and dropped it such that the display isn't working. The pixels seem to work because I can see the desktop, but it looks like an old TV that is having vertical hold problems and then it goes dark after a few minutes but comes back after rebooting. I can use an external monitor, and I can access the main display from Chrome Remote Desktop. Does this sound like maybe a loose cable or does it probably need a replacement display board or screen or ...?

Thanks in advance.

 

[firelighter487]

can you attach pictures of what it's doing?

 

[fredhag]

I tried rebooting a few times, and now it doesn't seem to be doing that and I get nothing from the display except for a black glow showing the backlight is still working. The external monitor still works, and I can still get Remote Desktop to give me the laptop display.

 

[firelighter487]

from what I know the cable for the screen actually runs around the hinge on those models, so it's very possible it got damaged and it's almost impossible to replace. it seems your Mac is a desktop computer from now on... unless you wanna go through a very costly repair process.

 

[fredhag]

Thanks, I appreciate it.

 

[Fishrrman]

Looks like either...
- an expensive repair
or
- time to start shopping for a replacement.

(I'd choose plan B)