I realize this seems like a stupid question, but long story short, Spectrum upgraded our internet to a speed that my current modem no longer could hit, so I had to get a new modem. Spectrum sent me a new one & the results were terribly inconsistent. The tech came out & added a filter to the line because the signal was too clear (or something like that). He said that sometimes modems 'learn' your network & can compensate for issues like this, but that a new modem will show the issues.
I ended up returning their modem and buying a Motorola Modem. I've noticed that the connection has gotten better over time. (I was usually getting the full 300 Mbps download speed with the new modem at first, but it would occasionally dip. Now, a few weeks later, I'm getting a solid 340+ Mbps every time I do a Speedtest, and the upload speed while only rated for 10 Mbps is giving me 11+).
I'm not sure if I'm just lucky, if there is some truth to what the tech told me when he came out, or maybe Spectrum is just getting better recently.
I ended up returning their modem and buying a Motorola Modem. I've noticed that the connection has gotten better over time. (I was usually getting the full 300 Mbps download speed with the new modem at first, but it would occasionally dip. Now, a few weeks later, I'm getting a solid 340+ Mbps every time I do a Speedtest, and the upload speed while only rated for 10 Mbps is giving me 11+).
I'm not sure if I'm just lucky, if there is some truth to what the tech told me when he came out, or maybe Spectrum is just getting better recently.