"The Plan does not cover:
(ii) Damage to the Covered Equipment caused by accident, abuse, neglect, misuse
(including faulty installation, repair, or maintenance by anyone other than Apple or an
Apple Authorized Service Provider), unauthorized modification, extreme environment
(including extreme temperature or humidity), extreme physical or electrical stress or
interference, fluctuation or surges of electrical power, lightning, static electricity, fire,
acts of God or other external causes"