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bumzo1

macrumors 6502a
Original poster
Jan 31, 2009
550
0
Dallas, TX
Today I was watching a youtube video and the player effed up and started playing a very loud high pitch noise. This is the 3rd or 4th time it has happened and nothing seemed to be wrong but now the speakers sound crackly and I think one of them might have blown. Will Apple care cover this?
 
If the speakers in question are the ones built in to the iMac, and the iMac is in warranty then certainly.
 
Your most likely covered. But some of the horror stories I have heard from folks on this forum about apple denying coverage may worry me if I ever need to use it.

They will tell you that you blew the speakers by playing the audio too high.

"Sorry we will have to deny your coverage. You shouldn't have played the audio that high"
 
Your most likely covered. But some of the horror stories I have heard from folks on this forum about apple denying coverage may worry me if I ever need to use it.

They will tell you that you blew the speakers by playing the audio too high.

"Sorry we will have to deny your coverage. You shouldn't have played the audio that high"

Thats pathetic. Its like Apple saying you blew your $80..0 earbuds out because the iPhone's volume was set to high. Well there both Apple products, so they should work 'seamlessly' But because the speakers are built in, Apple should have set the volume so even at its max it doesn't harm anything.
 
Thats pathetic. Its like Apple saying you blew your $80..0 earbuds out because the iPhone's volume was set to high. Well there both Apple products, so they should work 'seamlessly' But because the speakers are built in, Apple should have set the volume so even at its max it doesn't harm anything.

Warranties don't cover abuse or operator error.
 
Warranties don't cover abuse or operator error.

And how do you prove that objectively? As long as someone didn't take a knife or submerse their computer in water...etc., how does one really prove that?
 
It all depends on what you tell Apple.

OP:
Just tell Apple that you noticed your speakers were sounding bad. No one thing happened it just started to get worse and worse.

DON'T tell them that you were watching Youtube and the player effed up and blew the speakers.
 
And how do you prove that objectively? As long as someone didn't take a knife or submerse their computer in water...etc., how does one really prove that?

Apple will decide whether he abused them or not. The speakers didn't blow on their own.
 
If apple built in the ability to blow them with normal use, they have to replace them. Just tell them it was working fine, then started sounding scratchy one day, dont mention the youtube.
 
Hmm I just got home and it seems to be fine now even on the exact same song I was testing it with so hopefully it was software and is fixed now but if it comes back I'll make sure to say it just got scratchy over time. Thanks for all of your help :D
 
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