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Does Apple Still Run Diagnostics before AppleCare Purchase?

N

Nintendo64

macrumors newbie
Original poster
Aug 29, 2011
17
30
I purchased AppleCare+ on Apple's website for my MacBook and iMac just a few days short of the 60 day time limit. After purchasing I realized Apple hadn't run any remote diagnosis on either of my Macs. Is this normal? I thought this was a requirement before being allowed to purchase.
 
Nintendo64 said:
I purchased AppleCare+ on Apple's website for my MacBook and iMac just a few days short of the 60 day time limit. After purchasing I realized Apple hadn't run any remote diagnosis on either of my Macs. Is this normal? I thought this was a requirement before being allowed to purchase.
Click to expand...

From my experience they don't always do it. I had to run the diagnostics myself when I was purchasing AppleCare online for my iPad recently, but I went into a store yesterday to buy it for my watch and they didn't check the watch at all.
 
Endorphine88 said:
From my experience they don't always do it. I had to run the diagnostics myself when I was purchasing AppleCare online for my iPad recently, but I went into a store yesterday to buy it for my watch and they didn't check the watch at all.
Click to expand...
Awesome, thanks :)
 
Nintendo64 said:
I purchased AppleCare+ on Apple's website for my MacBook and iMac just a few days short of the 60 day time limit. After purchasing I realized Apple hadn't run any remote diagnosis on either of my Macs. Is this normal? I thought this was a requirement before being allowed to purchase.
Click to expand...

For macs you actually have a year to add AppleCare. For iOS devices it's 60 days
 
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