Does this situation effect my customer profile?

[emraha06]

I would like to consult you about something, I had a bad experience a few years ago. Because the MacBook Pro I bought had a problem, I sent it to technical service and the diagnosed the problem with report and Apple replaced it. The laptop that came next was also defective, I got a report on it as well and Apple replaced it. Like this, up to the 6th device, it came with problems due to bad luck and I provided a replacement each of them with a technical service report. Finally I kept and used the last one. Do you think this will be considered as abuse by Apple or did Apple flag me and will it affect my customer profile?

Note: I have sent the defective units to same tech service

 

[Bigwaff]

Do you think this will be considered as abuse by Apple or did Apple flag me and will it affect my customer profile?

No.

 

[Six0Four]

No. Ive returned plenty of devices for quality control flaws.

 

[Saturn007]

But did you return the same model from the same original purchase six times?!

OP is right to be be concerned. (What a string of bad units — either bad luck or from the same bad batch of Macs.).

One hopes, though, given that Apple clearly confirmed the problems and approved replacements, it wouldn't be a negative or lead to a red flag somewhere.

The proof will be the next time the OP buys an Apple product and has to return it!

 

[emraha06]

No. Ive returned plenty of devices for quality control flaws.

How many returns did you make maximum for same purchase?

 

[Six0Four]

How many returns did you make maximum for same purchase?

Same purchase, maybe 3 times max. Had a string of macbooks where light was leaking along the edge of the panel.