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dose apple cover unlock iphone?
- Thread starter jmchen3
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How did you unlock it? That matters.
If with TurboSIM or the like, you're still coverd. Just take out the TurboSIM and bring the phone to Apple.
If you've modified the baseband or bootloader (AnySIM, ZiPhone, NateTrue, etc.) and can't restore your phone to factory settings, they're entitiled to refuse service.
no you're not still covered, they can see when the phone was activated with AT&T
if you've never activated it, you've never activated your applecare
the phone is totally uncovered
I know here in the UK you are not covered.
When you go to the Apple Store here in Kingston there is a sign prominently displayed where the cashiers/Genius bar is.
It says in so many words that Apple, inc., will not service or accept any unlocked iPhones.
When you go to the Apple Store here in Kingston there is a sign prominently displayed where the cashiers/Genius bar is.
It says in so many words that Apple, inc., will not service or accept any unlocked iPhones.
Then restore the phones software and then take it in for repair. That the iphone has never been activated would not release Apple from their legal responsibility to repair the iphone.
I believe that senorFunkPants is correct. The key is getting your phone into a state where they can't tell if it's been unlocked, either by removing the SIM sandwich or restoring the software or both.
However, if you've modified the baseband you'll probably have to let iTunes upgrade it to 1.1.3. If you've modified the bootloader you may be out of luck. If the phone is dead and you cant' restore the software you may be out of luck. Whatever you do, don't tell them you've unlocked it.
think about this logically, how do you know there's an issue if you've "never activated the phone"
trust me, the first thing we check when you hand us an iphone is to see if it's been activated.
you are absolutely not covered unless you get a genius that just doesn't care
the phone is not sold under any presences about the contract and unlocking, you will only be serviced after activation, without activation how would you know if their was a problem with the phone except for if you hacked it, in which case you invalidate your warranty.
Its a fairly simple matter in the UK..there are no preconditions for buying an iphone regarding activation or a ban on unlocking..the iphone must simply be fit for the purpose for which it was sold. If it won't charge then its the vendors responsibility to replace or return it to the manufacturer for repair. If they refuse then you get it repaired anyway and sue the vendor for the amount of the repair via the county court online ( a fairly simple proceedure).
Ya, but knowing Apple, they would find a way to blame the user on the point that the hacking damaged the firmware or something.
huh???????? According to Apple's NDA, you wouldn't be posting here, and you would know that if you were an "apple employee"
Anyways... I would say to try and restore phone to normal state and take it back to Apple. I did this after jailbreaking my phone, and Apple had no clue... However, I activated mine through AT&T
Except that if you haven't activated it legally, not only would the phone not work but none of the iPod features are activated either, i.e. If you can't use it how can you know it is broken?
They could certainly try...but its only about £30 to start a small claims court action online (do you have something similar in the USA?), it wouldn't be worth Apples/O2 time to show up to defend the action. Even if they did the onus would be on them to prove that the hardware failure was the consumers fault..just saying it was wouldn't do.
The bigger the company the quicker they fold (I've taken on more than a few) you just have to make them believe that you will go all the way.
That was my first thought as well.
That aside, people should realize that when they do unlock or jailbreak their iPhone, the consequence is that it might well void the warranty. If you value your warranty, don't do it.
Ya, but this sign is posted at all Genius Bars, which clearly states their position on repairing hacked phones:
Ya, but this sign is posted at all Genius Bars, which clearly states their position on repairing hacked phones:
I fully understand Apples position...I'm just nowhere near convinced that it would stand up in court...and Apple are hardly likely to want to put it to the test...imagine if they lost!
Restore the iphones software then start the activation process and see if the fault shows up....that way at least you can say that you were "legally" activating the phone when it became faulty.
The statement itself would not hold up in court. You can make a sign that says anything you want, doesn't mean it will hold up in court. Case in point, up until recently it was legal to record movies in the theatre in Canada.The theatres still had signs up saying it was illegal and they would have you charged, take your equipment, yada yada. But the only thing they could do when they caught you was refund your money and have you leave.
If you software unlock your phone, and says the pixels on the screen die, Apple would have to honour their warranty regardless of any statement because software unlocking the phone didn't cause the hardware issue. But if the issue is more software related, like say the iphone continuously reboots in a loop, they wouldn't help you and you would have a hard time taking them to court.
Your best bet always is to revert your phone back to the original state so that they can't say the 3rd party software is the cause. And I would fight with them unless it was clearly a hardware issue.
and if you bought say a new car and hacked the computer to make fuel more efficient, do you think they would fix it free of charge if it caused problems, just an example.
Ya, but this sign is posted at all Genius Bars, which clearly states their position on repairing hacked phones:
The point of this sign is to say that if you unlock the software and you have a software based problem, then they will not help you. If you have a hardware problem, they should still cover it.
TEG
Someone needs to try it!...But I would guess that activation creates an account that associates the sim card with the phones IMEI number...OTOH as long as the iPhone worked with someones elses activated sim card in it so that the fault could be demonstrated in the Apple shop then that might do.
the only problem i can see with this is if the genius does agree to your problems and then agrees to replace your phone, you are going to lose your friends sim card.
he could still just call the operator and ask for a replacement sim card, but it would take time and invariably there is a charge to get a replacement sim card..
someone please correct me if i'm wrong..