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AngusW

macrumors 6502
Original poster
Jun 19, 2013
414
40
Not sure if I should put this here or in one of the iPad forums, but I'm trying to download iOS 10 to my iPad Pro no trouble downloading the software. But on the restart during installation it's asking me to plug my iPad into iTunes anyone else running into this?
 

dmcnickle

macrumors member
Sep 29, 2015
32
19
Kansas
I have the same problem. I cannot start up my iPad Pro at all. When I plug into iTunes, it says there is a problem and I need to update. I hope I don't lose anything but it is not looking good.
 

adamjackson

macrumors 68020
Jul 9, 2008
2,340
4,743
Same issue.

iMac @ Home runs home iTunes that I back up iPhone 6S / iPad Pro 9.7" to
MacBook Pro at work (which I'm on now just has some music in it)

Updated over the air iPad Pro 9.7 to iOS 10 (from iOS9)
Rebooted to DFU / connect to iTunes
Here's what happens when I do that:

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Takes me here: https://support.apple.com/en-us/HT201210

I did a backup to iCloud before starting the update to iOS 10 so at least my data is safe. iTunes backup was lsat night.
[doublepost=1473789208][/doublepost]I'm trying the restore & Update path. we'll see.
 

AngusW

macrumors 6502
Original poster
Jun 19, 2013
414
40
Groovy least I know I'm not the only one. I just hope I have enough time to get it working tonight before I head out to a meeting.
 

Andrew.s

macrumors 6502
Jul 14, 2007
267
89
Inland Empire
Try to update before restoring once you connect to iTunes to try to avoid losing your personal data. That is if iTunes gives you the update option. This is mostly targeted at people who haven't backed their devices up. If the update route doesn't work then you have to restore. If it's not giving you iOS 10 as the latest update you need to update iTunes before hand.
 

mrex

macrumors 68040
Jul 16, 2014
3,458
1,527
europe
just ignore the error message.

itunes may ask you couple of times to update your device... althought it is already downloading the file.

then it may say that the updating failed (it is still downloading!!!), just igonere it.

when the file is downloaded, click the update button.

totally fked up!
 

Kramer73

macrumors member
Sep 30, 2012
62
20
Having problems also on my iPad Pro keep getting cannot connect to update server left it sitting for a half hour that way with no changes or ability to hit update button wtf
[doublepost=1473803453][/doublepost]
Having problems also on my iPad Pro keep getting cannot connect to update server left it sitting for a half hour that way with no changes or ability to hit update button wtf

Update: I was able to get it updated when I got home and powered everything down and started up again. That was the first time that happened to me and hopefully the last. Maybe powering everything down helps.
 
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