Backstory: I'm a data recovery technician hoping to solve this strange case. Drive arrived not spinning. Opened drive in clean room, carefully moved heads off the platters. Next problem was firmware corruption, it spun, but no sectors were readable. I was able to get around this using special data recovery hardware/software to "solve g-list corruption" on this Toshiba drive. The drive still had some platter damage but in total we imaged about 99.9% of all the sectors.
Current/main problem: After connecting clone to a Mac, it appears in Disk Utility with red text as "Virtual Whole Disk." The drive cannot mount and no data can be recovered from it.
Further Details:
* A raw scan for data in the drive indicates that it's encrypted (as no raw files can be recovered and the drive is pretty full). Client doesn't remember turning on FileVault, but seems to be the case and admits he's not computer savvy.
* The drive doesn't appear in DiskWarrior 4, but does appear in DiskWarrior 5. DW5 has an option to "unlock" the drive (further indication it's encrypted with FileVault) however none of the 6 potential passwords customer supplied are working to unlock it (error code 2).
* I don't believe customer had a Fusion Drive setup because he said Apple replaced this bad drive with a single 1TB drive (at first I thought problem may have been related to a missing Fusion drive).
This is the result from trying "Repair Disk" in DU
--
Here are results from "diskutil list" in Terminal:
Results from "diskutil cs list" in Terminal:
---------
All of this is quite a bit over my head and is not a problem I'm at all familiar with. Anyone out there have any ideas how to get this drive repaired enough to enter the password and get the drive mounted?
Much appreciated,
Brian
Current/main problem: After connecting clone to a Mac, it appears in Disk Utility with red text as "Virtual Whole Disk." The drive cannot mount and no data can be recovered from it.
Further Details:
* A raw scan for data in the drive indicates that it's encrypted (as no raw files can be recovered and the drive is pretty full). Client doesn't remember turning on FileVault, but seems to be the case and admits he's not computer savvy.
* The drive doesn't appear in DiskWarrior 4, but does appear in DiskWarrior 5. DW5 has an option to "unlock" the drive (further indication it's encrypted with FileVault) however none of the 6 potential passwords customer supplied are working to unlock it (error code 2).
* I don't believe customer had a Fusion Drive setup because he said Apple replaced this bad drive with a single 1TB drive (at first I thought problem may have been related to a missing Fusion drive).
This is the result from trying "Repair Disk" in DU
Code:
Verifying and repairing partition map for ST1000DM 003-1CH162 Media
Checking prerequisites
Checking the partition list
Adjusting partition map to fit whole disk as required
Checking for an EFI system partition
Checking the EFI system partitions size
Checking the EFI system partitions file system
Checking the EFI system partitions folder content
Checking all HFS data partition loader spaces
Checking booter partitions
Checking booter partition disk1s3
Updating boot support partitions for the volume as required.
Reviewing boot support loaders
Checking Core Storage Physical Volume partitions
Verifying storage system
Checking volumedisk1s2: Scan for Volume Headers
Invalid Volume Header @ 749296614912: invalid field value
disk1s2: Scan for Disk Labels
Invalid Disk Label @ 749279834112: invalid field value
Invalid Disk Label @ 749284028416: invalid field value
Invalid Disk Label @ 749288222720: invalid field value
Invalid Disk Label @ 749292417024: invalid field value
disk1s2 is not a CoreStorage volume
Storage system check exit code is 1.
Repairing storage system
Checking volumedisk1s2: Scan for Volume Headers
Invalid Volume Header @ 749296614912: invalid field value
disk1s2: Scan for Disk Labels
Invalid Disk Label @ 749279834112: invalid field value
Invalid Disk Label @ 749284028416: invalid field value
Invalid Disk Label @ 749288222720: invalid field value
Invalid Disk Label @ 749292417024: invalid field value
disk1s2 is not a CoreStorage volumeStorage system check exit code is 1.
Repairing storage system
Checking volumedisk1s2: Scan for Volume Headers
Invalid Volume Header @ 749296614912: invalid field value
disk1s2: Scan for Disk Labels
Invalid Disk Label @ 749279834112: invalid field value
Invalid Disk Label @ 749284028416: invalid field value
Invalid Disk Label @ 749288222720: invalid field value
Invalid Disk Label @ 749292417024: invalid field value
disk1s2 is not a CoreStorage volume
Storage system check exit code is 1.
Problems were encountered during repair of the partition map
Error: This disk needs to be repaired. Click Repair Disk.
--
Here are results from "diskutil list" in Terminal:
Code:
/dev/disk1
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *750.2 GB disk1
1: EFI 209.7 MB disk1s1
2: Apple_CoreStorage 749.3 GB disk1s2
3: Apple_Boot 650.0 MB disk1s3
Results from "diskutil cs list" in Terminal:
Code:
CoreStorage logical volume groups (1 found)
|
+-- Logical Volume Group C256C4F4-D16B-441C-B595-FA047A1AA3CF
=========================================================
Name: -none-
Status: Initializing
Size: 0 B (0 B)
Free Space: -none-
|
+-< Physical Volume C9FE8139-8416-4EF1-A158-E9B27C4D5138
----------------------------------------------------
Index: 18446744073709551615
Disk: disk1s2
Status: Failed
Size: -none-
All of this is quite a bit over my head and is not a problem I'm at all familiar with. Anyone out there have any ideas how to get this drive repaired enough to enter the password and get the drive mounted?
Much appreciated,
Brian