Dropped Phone, No Broken Glass, Screen Off

[TheRiseofTheFal]

My title is pretty self explanatory. I came home last night and my phone fell out of my pocket while I was at my computer and hit the floor. Drop height about 2 feet. I've had my phone fall further before and onto concrete so I was like happens. I pick it up, no broken glass, so i was like whew okay. I go to use it the screen stays black. I can use all the buttons, I can even unlock it if i hit the home button. I'm not sure what I should do!!

 

[MattGTO]

Is it under warranty?

 

[TheRiseofTheFal]

got it last august, but was turned away once when I had a minor issue with the power button where it would get stuck, because I use it to work out and the guy "convinced" me the water sensor in pin connector port was "pink enough" to not cover it... should've mentioned that, I'm just kind of at a loss because the "water issues" never affected the phone and that was back in september. It's now april and a simple drop has rendered the screen dead

 

[wackymacky]

Regardles of your water issue (soulds like you were being fobbed of), a dropped phone is a dropped phone and not covered by warrenty.

Maybe the flexi cable connecting it to the mother board has come loose.

(is it just the screen. ie does it ring when called vibrate and sync with iTunes?)

If I were you I'd bite the bullet and get my miniture screw-driver set out.

 

[TheRiseofTheFal]

yeah i can get calls, texts, emails, even take screenshots which happen to show up blank when I sync with iphoto, but I'm wondering how I fix everything. They are actually sending me a replacement phone and a box to get it fixed because i need a phone ASAP. If by chance they send it back unfixed what should I do??

 

[grrlwonder]

Interested in any headway you've made with this. I've seen my phone hit a lot harder than it did today, but all I have is a flickery UPC code looking screen, with two lines on the left hand side. It hit the ground face first, no marks at all, glass is fine. The screen responds to touch, and I've been able to read text messages by doing a screen shot then opening it up in iPhoto. Sad, I know, but it seems although we have a very similar problem, you're getting a white screen w/screen shots too. Weird.